"I stayed at this hotel for the last two nights of my trip to Italy. On the first day, I checked in with a Pakistani employee, and I got the impression that he was ignoring us
Later, when I saw that there was no pot for boiling water in the room, I asked if I could borrow the pot, and another taller Pakistani employee said very rudely that it was 5 euros to borrow
Italian hotels often do not have electric ports, so that was fine. Other hotels also did not have ports, so I borrowed them, so I thought of course I would lend them to them.
It's not about money, it doesn't make sense, so I didn't rent a port in the end
But what really didn't make sense was at the breakfast restaurant
We went to the restaurant for breakfast in the morning, and one of the staff asked us to sit at a round table with a group of Chinese travelers.
We are not Chinese, we are not group travelers.
I said we wanted to sit at a table for two, but she ordered that your seats are round tables.
We have said many times that we would like to sit at a table for two, but she kept ordering us to sit at a round table and not a table for two, swearing in Italian that we didn't understand.
The staff member's name was Sarah and she was racist.
She had Italians and Europeans sit where they wanted, but she forced us to eat at a round table. She ruined our trip and made the image of Italy very bad
This was a horrible thing that I'd never experienced anywhere else
I will never use any hotel in any area again"