숙박 시설 내 편의 시설/서비스

인 앳 더 워터파크 여행 후기

2 out of 5
인 앳 더 워터파크
2525 Jones Dr, Galveston, TX

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1009개 이용 후기 중 418개" "
평점 8 - 좋아요. 1009개 이용 후기 중 318개" "
평점 6 - 괜찮아요. 1009개 이용 후기 중 141개" "
평점 4 - 별로예요. 1009개 이용 후기 중 81개" "
평점 2 - 너무 별로예요. 1009개 이용 후기 중 51개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Dustin

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We only stayed one night, but the rooms were clean. Beds were comfortable, and the people were nice. Couldn't ask for much more.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Helen

It was ok. Breakfast was very limited
2024년 3월에 5박 숙박함

6/10 - 괜찮아요

Valarie

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Beds were clean, but floors not so much. Glad we bought slippers with us because we observed pieces of food in corner by the door. Shower was not clean.
2024년 3월에 2박 숙박함
답변 제공: Pam 님, 2024년 3월 19일
Thank you for your feedback, Valarie! We appreciate your choosing to stay with us and I will submit your issues and concerns to my housekeeping team to ensure that floors and showers are properly cleaned. We hope you will give us another opportunity to serve you!

2/10 - 너무 별로예요

David

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

8/10 - 좋아요

Dannis

Need a lil bit of update and cleaning on the outdoor areas. ROOMS were great. Breakfast need better options.
2024년 3월에 3박 숙박함
답변 제공: Pam 님, 2024년 3월 18일
Thank you for the wonderful review, Dannis! We are currently working on some updates or a proper facelift of the entire property. The only thing we will not be able to do is provide much more in the way of the breakfast as we do not have any facilities in which to cook. That is why we only advertise it as a "continental breakfast." We have added, boiled egg, yogurt, fresh fruit, and additional bread items be our options are sorely limited!

8/10 - 좋아요

Cheryl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel for families!
2024년 3월에 1박 숙박함
답변 제공: Pam 님, 2024년 3월 18일
Thank you for the great feedback, Cheryl! I am thrilled that your family enjoyed the time you were with us. Also, we have some big plans to further expand our "kid friendly" niche here on the island as we get through our renovations, so maybe we will have some new things to enjoy on your next visit!

6/10 - 괜찮아요

Donald 님, Mansfield

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Just overall looks run down. The mini golf course needs updating and room lighting was poor. An outlet near bed would help.
2024년 3월에 1박 숙박함
답변 제공: Pam 님, 2024년 3월 18일
Thank you for your feedback, Donald. We are currently enduring renovations, so we hope to have the issues mentioned resolved this year! I hope you will give us another try once we are done!

2/10 - 너무 별로예요

Kim

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pictures are not truthful. Property is located in the middle of nowhere. Our view was a fuel holding tank two of them. This is awful. Mini putt is dangerous and shouldn’t be used. Pool was not heated. And an entire side of the property was not in use due to fire damage. This is a property that should be demolished. Room was clean, and big shower and toilet was extremely small and hard to use. I do not recommend this property at all.
2024년 3월에 4박 숙박함
답변 제공: Pam 님, 2024년 3월 18일
I am sorry to hear that you did not enjoy your stay with us, Kim. Our location should be clearly visible on the map function provided by Expedia. We do have a great many guests who love the location because it is quiet compared to the rest of the island, but also within a mile of the beach, next door to Schlitterbahn and Moody Gardens. The two areas you should stay in if you like a lively nightlife would be the Strand or the Seawall and maybe you can enjoy your time on the island.

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 편의 시설/서비스
Very accommodating
2024년 3월에 1박 숙박함
답변 제공: Pam 님, 2024년 3월 18일
Thank you for the amazing review, Amanda. We are thrilled to hear you enjoyed your stay with us. We look forward to seeing you again!

6/10 - 괜찮아요

Juan

좋아요: 청결 상태, 직원 및 서비스
Liked location.... beach access within minutes
2024년 3월에 4박 숙박함
답변 제공: Pam 님, 2024년 3월 18일
Thank you for your feedback, Juan. I was hopeful that you could provide further information about how we failed to meet your expectations during your stay. I would love it if you could reach out to me.

8/10 - 좋아요

jackie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Yes it was great
2024년 3월에 2박 숙박함
답변 제공: Pam 님, 2024년 3월 13일
Thank you for the great feedback, Jackie. I am thrilled that you enjoyed your stay with us and hope to welcome you back soon!

6/10 - 괜찮아요

Stacie

반려동물 동반 여행, 가족 여행
For the most part a great stay. We had issues with my daughter’s anxiety doodle. I went and talked with daytime clerk and he waived the fee the same day the next shift come on and was rude and told me I was going to pay it after being there 2 days with only a few hours left before we left. We had no complaints she was very rude so we probably will not be back.
2024년 3월에 3박 숙박함
답변 제공: Pam 님, 2024년 3월 13일
I am so sorry this happened to you during your stay, Stacie. I will address this with the staff right away. It appears that the gentleman did not share that he had agreed to waive the pet fee with anyone, so the lady at the front desk was clearly in the dark about the previous discussion. We will strive for better communications so that we do not have other guests encounter this issue. I am happy that other than that, you enjoyed your stay, and I hope you will give us another chance to show you how it should have gone.

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Pam 님, 2024년 3월 11일
Thank you for the fabulous feedback, Sandra! We are thrilled that you enjoyed your stay with us and hope to welcome you back soon!

8/10 - 좋아요

Brian

가족 여행
좋아요: 직원 및 서비스
Property is in the middle of a make over.
2024년 3월에 1박 숙박함
답변 제공: Pam 님, 2024년 3월 11일
Thank you for the wonderful review, Brian, especially considering the fact that we are in the middle of renovations! We hope you return to see the updates we are making!

10/10 - 훌륭해요

Hugo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good service!
2024년 3월에 1박 숙박함
답변 제공: Pam 님, 2024년 3월 11일
Thank you, Hugo! We are glad you enjoyed your stay and hope to welcome you back soon!

6/10 - 괜찮아요

Chris

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Friendly and helpful staff, inside the room was nice and clean and everything worked fine. Around the exterior there is some construction which appears to have been on pause for some time.
2024년 2월에 4박 숙박함
답변 제공: Pam 님, 2024년 3월 5일
Thank you for your feedback, Chris. We are currently working on a lot of projects around the building, I am so sorry if this detracted from you experience while you were here. Once it is completed, we would love to have you back to show you the improvements we have made for our guests.

10/10 - 훌륭해요

Antoinette

좋아요: 숙박 시설 상태 및 시설
I liked staying at an independently owned facility. It had a very family and friendly atmosphere. Would definitely stay again.
2024년 2월에 4박 숙박함
답변 제공: Pam 님, 2024년 3월 5일
Thank you for the great review, Antoinette! We are thrilled to hear that you enjoyed your stay with us! We look forward to seeing you again soon!

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Nice room, but the pòol and mini golf are unheated and outdoors. The water park was not operational and it was cold outside.
2024년 2월에 1박 숙박함
답변 제공: Pam 님, 2024년 2월 22일
Thank you for the great feedback, Michael! I hope you will come back soon to enjoy the pool and the mini golf! There is only about 2 to 3 months out of the year when it is not warm enough to really swim, but once we start seeing the warm weather, it will heat right up! I believe the waterpark is going to be opening up again for weekends on April 10th, so maybe you can plan another trip before the "rush" of summer hits us!

4/10 - 별로예요

Kara

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Pam 님, 2024년 2월 15일
I am sorry to see that you did not enjoy your stay with us, Kara. I would love to hear more about your stay if you want to reach out to me.

10/10 - 훌륭해요

Guillermo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy Limpio todo y un Exquisito Desayuno
2024년 2월에 5박 숙박함
답변 제공: Pam 님, 2024년 2월 15일
Gracias Guillermo!

6/10 - 괜찮아요

Trent

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Pam 님, 2024년 2월 15일
Thank you for the feedback, Trent. I am sorry you did not enjoy your stay and would love to hear more about where we failed during your stay.

10/10 - 훌륭해요

Beverly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean, roomy, and a convenient location.
2024년 2월에 2박 숙박함
답변 제공: Pam 님, 2024년 2월 5일
Thank you for the great feedback, Beverly! We look forward to seeing you again!

8/10 - 좋아요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Pam 님, 2024년 2월 6일
Thank you for the wonderful feedback, Tracy. We are thrilled that you enjoyed your stay with us.

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 직원 및 서비스
Not very up to date
2024년 2월에 1박 숙박함
답변 제공: Pam 님, 2024년 2월 5일
Thank you Michael, we are currently working on updating the rooms in the hotel and would love for you to come back when we get it done!

8/10 - 좋아요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Pam 님, 2024년 2월 22일
Thank you for the great feedback, Larry. We are happy to hear you enjoyed your stay. We look forward to seeing you again soon@

8/10 - 좋아요

Emily

가족 여행
좋아요: 청결 상태
Older property but clean and safe. Breakfast was subpar.
2024년 2월에 1박 숙박함
답변 제공: Pam 님, 2024년 2월 6일
Thank you for the wonderful feedback, Emily! I am glad that you enjoyed your stay!

10/10 - 훌륭해요

Amanda

2024년 2월에 1박 숙박함

6/10 - 괜찮아요

holly t

연인과의 여행, 반려동물 동반 여행
별로예요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Pam 님, 2024년 2월 5일
Thank you for the feedback, Holly T. I wish I had more information on what we could have done to improve your experience with us, so please reach out if you have specific questions or concerns.

10/10 - 훌륭해요

Stanley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Pam 님, 2024년 2월 5일
Thank you for the great feedback, Stanley! I am happy to see that you enjoyed your stay with us and hope we can welcome you back soon!

10/10 - 훌륭해요

Jeremy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed the night before our cruise recently. The room was nice and clean. Staff was very, very friendly. Would definitely stay again!
2024년 1월에 1박 숙박함
답변 제공: Pam 님, 2024년 1월 29일
Thank you for the great response, Jeremy! We are thrilled that you enjoyed your stay and look forward to seeing you again.

6/10 - 괜찮아요

Kelsey

별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Pam 님, 2024년 1월 29일
I am sorry that you did not enjoy your stay with us, Kelsey. I would love to hear more about what problems or issues arose while you were staying with us.

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Pam 님, 2024년 1월 22일
Thank you, Laura, for the great feedback. I am thrilled to hear that you enjoyed your stay.

10/10 - 훌륭해요

ernie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not the newest or fanciest … but clean quiet & safe … renovations ongoing… comfy pillows … some covered parking … accommodating to cruises … great breakfast
2024년 1월에 1박 숙박함
답변 제공: Pam 님, 2024년 1월 22일
Thank you, Ernie, for the great feedback. We are happy that you enjoyed your stay with us.

10/10 - 훌륭해요

Steve

2024년 1월에 1박 숙박함
답변 제공: Pam 님, 2024년 1월 22일
Thank you for your feedback, Steve. We are thrilled that you enjoyed your stay with us. We look forward to seeing you again.

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Pam 님, 2024년 1월 22일
Thank you for the great feedback, Michelle. We are happy to hear that you enjoyed your stay with us and look forward to seeing you again.

8/10 - 좋아요

Fred

2024년 1월에 1박 숙박함
답변 제공: Pam 님, 2024년 1월 22일
Thank you for your great feedback, Fred. We are happy to hear that you enjoyed your stay with us and look forward to seeing you again.

10/10 - 훌륭해요

Maria Beatriz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fue muy cómodo, limpio y con buena atención
2023년 12월에 1박 숙박함
답변 제공: Pam 님, 2024년 1월 17일
Gracias, Maria!

8/10 - 좋아요

Larry

단체 여행
좋아요: 청결 상태
2024년 1월에 2박 숙박함
답변 제공: Pam 님, 2024년 1월 17일
Thank you for your wonderful feedback, Larry. We hope you come visit again soon!

10/10 - 훌륭해요

roland 님, san antonio

2024년 1월에 2박 숙박함
답변 제공: Pam 님, 2024년 2월 5일
Thank you for the wonderful feedback, Roland!

6/10 - 괜찮아요

Allen

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Pam 님, 2024년 1월 12일
I am sorry to see that you did not enjoy your stay, Allen. I would love to hear more about what we could have done better!

8/10 - 좋아요

Kevin 님, Dallas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2nd time to stay there, nice big room.
2023년 12월에 4박 숙박함
답변 제공: Pam 님, 2024년 1월 3일
Thank you for the wonderful feedback, Kevin. Just to give you a heads up, we are working on a refresh on our rooms, so hopefully you will enjoy it even more the next time you visit!

4/10 - 별로예요

Tracy 님, Bedford

별로예요: 숙박 시설 상태 및 시설
Very old property. Some sections are under renovations at the moment. Hopefully things will work after that.
2023년 12월에 3박 숙박함
답변 제공: Pam 님, 2024년 1월 12일
Thank you, Tracy. We are indeed an older property, which is why we are currently undergoing renovations. Hopefully when you return you will have a much better opinion of the place!

10/10 - 훌륭해요

MADHUSUDAN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Pam 님, 2024년 1월 2일
Thank you for the wonderful feedback, Madhusudan! We hope to see you again soon!

10/10 - 훌륭해요

Carlos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable Savings: Unbeatable Value
Staying at Inn by the Water Park was a delightful experience! The continental breakfast, while okay, showcased fresh, flavorful options and impeccable presentation. The Adventure Golf at the Inn provided a picturesque and enjoyable golfing experience suitable for all skill levels. Well-maintained facilities and lush greenery added to the charm, creating a memorable golfing escapade. The Inn seamlessly blends comfort and luxury with cozy, well-appointed accommodations for a restful night. The staff's attention to detail and commitment to guest satisfaction added a personal touch. From arrival to departure, the hospitality extended by the Inn's team was remarkable, with genuine warmth and a willingness to go above and beyond. The Inn prioritizes creating memorable moments. In summary, Inn by the Water Park is the ideal destination for those seeking a delightful breakfast experience and an outstanding golf getaway. It consistently exceeds expectations, providing a delightful retreat for those who value comfort, culinary excellence, and recreational enjoyment.
2023년 12월에 1박 숙박함
답변 제공: Pam 님, 2024년 1월 2일
Thank you for the fabulous feedback, Carlos. We are thrilled to hear that you enjoyed your stay with us and we look forward to your next visit!

10/10 - 훌륭해요

Theresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Pam 님, 2024년 1월 2일
Thank you for the great feedback, Theresa! See you soon!

6/10 - 괜찮아요

Sheila

2023년 12월에 2박 숙박함
답변 제공: Pam 님, 2024년 1월 2일
I am sorry to see that your visit was not as it should have been. I would love to hear more about your experience if you want to contact me directly.

8/10 - 좋아요

Ursula

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Convenient and mostly comfortable.
It's a great place to stay when you're out and about the coast. Beds were comfortable, but the rest was just ok. Not much of a TV program selection, which is fine when you're gone all day. The shower was dripping and the elevator smelled funny. Other than that, we had a great stay.
2023년 12월에 2박 숙박함
답변 제공: Pam 님, 2024년 1월 2일
Thank you for your feedback, Ursula! I am sorry that everything was not perfect with your stay. We are currently working on an upgrade to our television system and I will share your comments about the odor in the elevator with my housekeeping team to see about getting it resolved.

8/10 - 좋아요

Janet

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean. Heater iffy. Liked the well- lit parking area. Front desk clerk was very nice and extremely helpful.
2023년 12월에 1박 숙박함
답변 제공: Pam 님, 2024년 1월 2일
Thank you for the great feedback, Janet! We hope to see you again soon.

10/10 - 훌륭해요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Pam 님, 2024년 1월 2일
Thank you for the wonderful feedback, Kevin. We are happy to hear that you enjoyed your stay with us. We are looking forward to seeing you again.

10/10 - 훌륭해요

Rex

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service, beautiful and spacious room, and I love the lighted parking lot in the back!
2023년 12월에 1박 숙박함
답변 제공: Pam 님, 2023년 12월 11일
Thank you for the wonderful feedback, Rex. We are thrilled to hear that you enjoyed your time and look forward to seeing you again!