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"Really consistant hotel brand. Clean room, friendly staff, and easy to use amenities and lobby seating. Rooms are small, but beds are big. Better for a solo or couple."

"Excellent Room, we would definitely stay in the suite again much more spacious than a normal room. The staff were courteous, friendly, and very helpful. This is our fave hotel."

"So friendly, very clean"

"Easy check-in! Very friendly staff! Room was clean and ready when I checked-in."

"Parking was easy "

"This is our second time staying at this hotel and we love it! The location is great, the staff are wonderful and our dog loves the calm nature in our room. 10/10. "

"Yes"

"Beautiful hotel in heart of Universal City. Many dining options but no free breakfast. Superb holiday decor and very spirited, helpful and efficient staff. Free shuttle to Universal for hotel guests running every 15 minutes. Large pool and hot tub outdoors but both warm. Great time "

"Clean room and helpful staff"