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Westgate Smoky Mountain Resort & Water Park

4.0 star property
Families splash into adventure at this mountain resort where two outdoor pools and an indoor water park create the perfect backdrop for vacation memories

Choose dates to view prices

Westgate Smoky Mountain Resort, next to Wild Bear Falls Indoor Water Park, is perfect for families. Kids love the mini golf and playground, while adults enjoy deep-tissue massages at the spa. The resort offers meals with children's menu options and fitness classes.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
The current price is ₩161,819
₩233,533 total
includes taxes & fees
Apr 12 - Apr 13

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Villa, 1 Bedroom

Flat-screen TV

Villa, 1 Bedroom

9.2 out of 10
Wonderful
(34 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV

Villa, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 114 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds

View all photos for Deluxe Villa, 1 Bedroom (2 Full beds)

Paper towels

Deluxe Villa, 1 Bedroom (2 Full beds)

9.4 out of 10
Exceptional
(24 reviews)
  • 78 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room (Resort Select)

Desk, laptop workspace, iron/ironing board, free WiFi

Room (Resort Select)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio (Villa)

Paper towels

Studio (Villa)

9.2 out of 10
Wonderful
(51 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Villa, 1 Bedroom (King)

Flat-screen TV

Deluxe Villa, 1 Bedroom (King)

8.6 out of 10
Excellent
(28 reviews)
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Gatlinburg is home to Westgate Smoky Mountain Resort & Water Park. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Wild Bear Falls Indoor Water Park and Ripley's Aquarium of the Smokies. Anakeesta and Gatlinburg SkyPark are not to be missed. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Visit our Gatlinburg travel guide
View more Vacation Homes in Gatlinburg
Map
Gatlinburg, TN

What's nearby

  • Gatlinburg_WildBearFallsIndoorWaterpark_6326714_01
    Wild Bear Falls Indoor Water Park
    2 min walk - 0.2 km
  • Hillbilly Golf
    Hillbilly Golf
    2 min drive - 2.1 km
  • Old Town Gem Mine
    18 min walk - 1.6 km
  • Ripley's Super Fun Zone
    1 min drive - 1.7 km
  • Ripley's Davy Crockett Mini Golf
    1 min drive - 1.7 km

Getting around

  • McGhee Tyson Airport (TYS)
    59 min drive

Restaurants

  • Southern Comfort - Westgate Resort
    2 min walk
  • Tennessee Cider Company
    5 min drive
  • Subway
    5 min drive
  • Ole Red
    4 min drive
  • Pancake Pantry
    5 min drive

About this property

Westgate Smoky Mountain Resort & Water Park

Upscale hotel near Wild Bear Falls Indoor Water Park
Consider a stay at Westgate Smoky Mountain Resort & Water Park and take advantage of mini golf, a playground, and laundry facilities. Treat yourself to a Swedish massage at the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, and kids' meals. Fitness classes are offered at the health club; the property also has a bar, a business center, and 2 hot tubs. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools
  • Cooked-to-order breakfast (surcharge), express check-out, and a gift shop
  • ATM/banking services, luggage storage, and smoke-free premises
  • Barbecue grills, massage treatment rooms, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 250 rooms have comforts such as laptop-friendly workspaces, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; USD 10 to 50 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Mountain Top Pool Bar
  • Roaring Fork Snack Bar
  • Southern Comfort
  • The Market Place

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Health club
  • Mini golf
  • Playground

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Paper towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.81 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: water park

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smoky Mountain Resort Westgate
Smoky Mountain Westgate
Smoky Mountain Westgate Resort
Westgate Mountain Resort
Westgate Mountain Resort Lodge Smoky
Westgate Resort Smoky Mountain
Westgate Smoky
Westgate Smoky Mountain
Westgate Smoky Mountain Resort
Westgate Smoky Resort
Gatlinburg Westgate
Westgate Resort Gatlinburg
Westgate Resort Tennessee
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Gatlinburg
Westgate Smoky Mountain Hotel Gatlinburg
Westgate Tennessee
Westgate Smoky Mountain Resort Gatlinburg
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Gatlinburg
Westgate Resort Gatlinburg
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Resort
Westgate Resort Tennessee
Westgate Tennessee
Gatlinburg Westgate
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Resort Water Park
Westgate Smoky Mountain Resort & Water Park Gatlinburg

Frequently asked questions

Does Westgate Smoky Mountain Resort & Water Park have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Westgate Smoky Mountain Resort & Water Park?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Westgate Smoky Mountain Resort & Water Park on Apr 12, 2026 start from ₩161,819, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Westgate Smoky Mountain Resort & Water Park pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Westgate Smoky Mountain Resort & Water Park?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Westgate Smoky Mountain Resort & Water Park?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Westgate Smoky Mountain Resort & Water Park located?

Situated in Gatlinburg, this spa hotel is steps from Wild Bear Falls Indoor Water Park, and within 3 mi (5 km) of Ripley's Super Fun Zone and Gatlinburg Scenic Overlook. Hillbilly Golf is 2.9 mi (4.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Westgate Smoky Mountain Resort & Water Park Reviews

8.4

Very Good

9.0

Cleanliness

8.2

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 692 out of 1190 reviews
Rating 8 - Good. 207 out of 1190 reviews
Rating 6 - Okay. 137 out of 1190 reviews
Rating 4 - Poor. 77 out of 1190 reviews
Rating 2 - Terrible. 77 out of 1190 reviews

Reviews

Verified

8/10 Good

Ida

Liked: Cleanliness, check-in, communication, listing accuracy
This was a really nice place, rooms were clean. It’s located on top of the mountain so it’s hard to get up there in a car and you could never walk it, but you should stay here at least once.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Casey

Liked: Cleanliness, check-in, communication
Wonderful staff and absolutely stunning property! (Even with the ongoing construction!) ***Make sure to request cabin with balcony if traveling with kids.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Suhas

Liked: Cleanliness
Staff is great at responding
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Tammy

Main reason booked was for water park pool Was ok clean wouldn’t book again
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was great
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Maribel

Liked: Amenities, property conditions & facilities, communication
Room needed a little more cleaning but staff where very friendly.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ashlee

Liked: Cleanliness, property conditions & facilities
Balcony view scenic! It was beautiful!
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Valerie

Liked: Check-in, communication, listing accuracy
Light fixtures misses on ceiling fan in living room, light over dinning table hanging so low it was hard to sit at the table without bumping your head, no broom to sweep floor, ac did not work well and was very stuffy and uncomfortable to sleep at night. The water area is not included in price and you have to buy tickets. Security was excellent as well as the check in process.
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Courtney

Disliked: Cleanliness, communication, listing accuracy
We booked this stay specifically for the water park and proximity to the national park. We were happy with the proximity to the park and the room matched description. Unfortunately room smelled like marijuana through the stay. It is is not clearly stated but the waterpark is NOT included. It would have cost our family $130. It was a small waterpark and we chose not to spend this amount of money for what was offered. We did attempt to visit the outdoor pool which was nicely heated. The pool snack shack was not open despite being told it would be open during these hours. The pool area also heavily smelled of marijuana. We ordered pizza for in room delivery our first night. Had we known it would be 90 minutes for pizza to arrive would not have done this, the kids were already asleep when it arrived. The pizza was good though. Overall we would not stay again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Shalin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best Location, new units, Indoor water park
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Prakash

Liked: Amenities
Clean rooms, balcony
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our room was awesome. Clean and quiet.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
very quiet relaxing
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything is great. Staff is super friendly and helpful. Only had a couple small issues, but we will definitely be staying here anytime we come back in the future.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Missael

Liked: Cleanliness, property conditions & facilities, communication
Great location near by many activities!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort, great service, and great views
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Abbie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amenities were a plus!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ashton

Great property and staff.
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful, clean, an ideal location to Gatlinburg or pigeon Forge
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location. Great staff, great food, great water park for smaller kids. beautiful views, great rooms. This is a great place to take your family or couple to get to the mountains and relax or head out to the local areas.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, room comfort, communication

Best vacations ever

Perfect spot to spend time with the family. The perfect resort close to everything you need to enjoy your vacation.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Martha

Liked: Cleanliness, property conditions & facilities, communication
We enjoyed our vacation. We liked the mini golf, playground and water park.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Trimekia

Liked: Cleanliness, room comfort, communication
One of the best places I’ve ever stayed in. It was clean, staff were amazing.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful and welcoming. The rooms are clean, well laid out, and so much to do just around the resort grounds!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Ninette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property for families. A lot of activities in and around the resort.
Stayed 3 nights in Mar 2025