실내 수영장

이코노 로지 피전 포지 리버사이드 여행 후기

2.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1403개 이용 후기 중 769개" "
평점 8 - 좋아요. 1403개 이용 후기 중 363개" "
평점 6 - 괜찮아요. 1403개 이용 후기 중 147개" "
평점 4 - 별로예요. 1403개 이용 후기 중 76개" "
평점 2 - 너무 별로예요. 1403개 이용 후기 중 48개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

6/10 - 괜찮아요

Hannah

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
N/A
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

william 님, Trinity

2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 10일
William,Thank you for taking the time to share your feedback! We're happy you were thoroughly satisfied with your stay. Please come see us again whenever you're in Pigeon Forge!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 8일
David,Thank you for your feedback! We hope to see you again very soon!

4/10 - 별로예요

Vickie

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the second time we have stayed at Econo Lodge. The first time, it was excellent. This time, overall the room was clean.. but.. the first night we saw one roach. We killed it. Everything appeared clean in the room. The second night, saw another roach on the counter by the sink. Saw a couple dead roaches in the bottom of the cabinet by the refrigerator.
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 5일
Vickie,Thank you for staying with us and sharing your feedback. The concerns you raised have been noted and will be addressed internally. Please accept our most sincere apologies and rest assured we take these matters seriously. Usually once an issue like this is reported, we would have the guest moved to another room and the room in question blocked off for inspection/treatment. Looking at your reservation however, we don't see where you reported any issues with room. Did you speak with anyone at the Front Desk while you were here about it by chance? If yes, we would like to hear from you on what the follow up from us was. Rest assured, this is not the norm for us and we would love to have you stay with us again whenever you're in Pigeon Forge.

10/10 - 훌륭해요

Todd 님, Gaffney

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was so nice
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 2일
Todd,Thank you so much for your feedback! Your compliment will be shared with the entire team. As you can imagine, it's always a pleasure receiving positive feedback :)Please come see us again soon!

10/10 - 훌륭해요

Candace

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. Friendly staff. Walking distance to several things.
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 2일
Candace,Thank you for staying with us and sharing your feedback! We'd be happy to have you again on your next trip to Pigeon Forge!

8/10 - 좋아요

Corkey

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Read a few bad reviews and some thing that happened a few yrs ago. Was worried. But it was nice. Not the best, a little dated. But we like the older style hotels. Pool was amazing after trekking the smokies. Indoors and warm. We will stay again.
2024년 4월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 5월 2일
Corkey,Thank you for staying with us and sharing your feedback! We would be delighted to have you stay with us again on a future trip to Pigeon Forge so please come again!

10/10 - 훌륭해요

Jacob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff and convenient location!
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 27일
Jacob,Thank you for staying with us and taking the time to share your feedback! We're happy to know you were satisfied with your recent stay and we would be delighted to hist you again! Come back soon!

10/10 - 훌륭해요

.Mac

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 28일
Mac,Thank you for staying with us and sharing your feedback! We're happy to know you enjoyed your time with us and we look forward to hosting you again!

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean comfortable accommodation
2024년 4월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 4월 26일
Charles,Thank you so much for staying with us and taking the time to share your feedback! We know you have many options for accommodations in Pigeon Forge so you're greatly appreciated! Please come again :)

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place convenient to shopping and dining. Great pool! Nice breakfast.
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 26일
Linda,Thank you so much for choosing us and taking the time to give your feedback. Rest assured we use your comments to help us improve on how we do what we do. Please come again!

10/10 - 훌륭해요

nicole

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I will be back
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 26일
Nicole,Thank you for the feedback :) Don't take too long to come see us again!

8/10 - 좋아요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 4월 26일
Jason,Thank you for staying with us and sharing your feedback! We know you have many options for accommodations in the Pigeon Forge area. We would love to hear from you on what we could have improved on to make your stay a perfect 10 across the board. Feel free to reach out to us!

10/10 - 훌륭해요

Jairo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and clean, I like the pool is nice
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 21일
Jairo,Thank you for taking the time to share your feedback! We're happy to know you enjoyed your time with us and please come again soon :)

8/10 - 좋아요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay. Would stay again.
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 18일
Daniel,Thank you so much for your feedback! We're happy to know you enjoyed your stay with us! We would be more than happy to have you again :)

10/10 - 훌륭해요

Nicole

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We thought the property was in a great location! It was very clean. Beds were very soft and comfortable and a great hotel for families! The indoor pool was in a central location and very convenient. The breakfast was pretty good, very basic but good options to choose from.
2024년 4월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 4월 11일
Nicole,Thank you so much for sharing your feedback! We're happy to know you were pleased with your stay! We know you have many options for accommodations in the Pigeon Forge area so you are truly valued as one of our guests! We would love to have you stay with us on your next trip to The Smokies so please come again!

10/10 - 훌륭해요

Felicia

2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 2일
Felicia,Thank you for staying with us and sharing your feedback :)We would be happy to host you again on a future trip to The Smokies!

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and friendly staff.
2024년 3월에 5박 숙박함
답변 제공: Guest Services 님, 2024년 4월 8일
Jennifer,Thank you for staying with us and sharing your feedback. Your compliments will be shared with the entire team. As you can imagine, it's always a pleasure getting positive feedback :) We would be delighted to host you again on your next trip to Pigeon Forge!

10/10 - 훌륭해요

Rochelle

아이를 동반한 가족 여행
The staff was friendly except for the pool guy. He came in and rudely yelled at the people in the pool. There were some issues but it could have been done in a better way. The continental breakfast was decent except for the eggs they were awful. No pancakes or waffles just biscuits and gravy. No bagels either. Overall the stay was fine.
2024년 4월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 4월 7일
Rochelle,Thank you for staying with us and sharing your feedback. We're happy you were pleased with your overall stay. The issues you raised have been noted however and will be addressed internally. With there being so many options in Pigeon Forge for accommodations, we value each and every guest that stays with us so your thoughts matter.We would love to have you on a future trip so please come again!

8/10 - 좋아요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
River side rooms were nice and quiet with and easy to enjoy the view. The washer and dryers were out of order but staff worked to repair for later use. Some furniture and fixtures in room are starting to show age but still worked and were comfortable. The heating unit made loud noises and should be looked at for repairs. overall a nice stay and would recommend to others.
2024년 3월에 6박 숙박함
답변 제공: Guest Services 님, 2024년 4월 7일
Debra,Thank you for staying with us and giving your feedback on your experience. We've noted the issues with the laundry and AC units and they are being addressed to avoid any future issues. Still, we're happy to know you enjoyed your time with us and would recommend us to your loved ones. We look forward to hosting you again on your next trip to Pigeon Forge!

10/10 - 훌륭해요

studio74usa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay! We took our granddaughter. It was clean, convenient, & right in the middle of everything in Pigeon Forge. The indoor pool was one of the best we have seen in a while & we have stayed in at least 20 different hotels/cabins over the last 10 years. We would recommend to others & we would stay here again.
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 4일
Michelle,Thank you for staying with us and taking the time out to share your review! Your comments will be shared with the team as it's always great to hear positive feedback like yours!We would be honored to have you stay with us again on your next visit to Pigeon Forge!

4/10 - 별로예요

michael

2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 4일
Michael,Thank you for staying with us and providing your feedback. It seems you were not happy with your recent stay and we would like to hear from you on what went wrong. Feel free to reach out to us directly and one of our Guest Service Agents will be more than happy to help.

10/10 - 훌륭해요

Peggy

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 4일
Peggy,Thank you so much for your feedback!Your loyalty is important to us so please come again!

10/10 - 훌륭해요

Elvia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 4일
Elvia,Thank you for staying with us and giving us a perfect score! It was a pleasure hosting you! Feel free to stay with us again the next time you're visiting The Smokies!

10/10 - 훌륭해요

Imani

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved the nice and quiet room. As well as the beautiful property. We visited with the wild life often and Meals and Shopping were easy to find.
2024년 3월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 4월 4일
Imani,It was a pleasure having you and your guests with us! Thank you for taking the time out to share your feedback as well! Please come again!

8/10 - 좋아요

Barnnie

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room is fine for the cost.
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 3월 30일
Barnnie,Thank you for staying with us and sharing your feedback. We hope you will definitely consider staying with us again on your next trip to Pigeon Forge!

10/10 - 훌륭해요

Viktoriya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was so good!
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 3월 30일
Viktoriya,Thank you so much for staying with us and taking the time to give your feedback! Its always a pleasure to hear that we have met our guests' expectations! We would be excited to host you again on your next trip to Pigeon Forge!

8/10 - 좋아요

Mark

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property is just old, needing renovtions. Loved the creek and fire pit behind hotel. Breakfast was decent
2024년 3월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 3월 30일
Mark,Thank you for staying with us and taking the time to give your honest feedback. Your concerns have been noted and will be addressed internally. It is always our goal to not only meet but exceed our guests' expectations. We sincerely apologize if we fell short in any regard. We would be honored to host you again on your next trip to Pigeon Forge.

10/10 - 훌륭해요

dianna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 3월 30일
Dianna,Thank you for staying with us and giving your feedback! We look forward to hosting you again on your next trip to The Smokies!

8/10 - 좋아요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place. Jake at check in very good
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 3월 30일
Charles,Thank you so much for choosing EconoLodge Pigeon Forge, Riverside and taking the time to provide your feedback. Rest assured that we use your feedback to continually improve with the goal of providing the most enjoyable experience for our guests. Jake will also be excited to know you were pleased with his level of service at check-in.We certainly look forward to hosting you again on your next trip to The Smokies!Should you need further assistance, please do not hesitate to reach out to us.

10/10 - 훌륭해요

Tonya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sry clean establishment. Staff was excellent and knowledgeable.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 4일
Tonya,Thank you for choosing us and for your feedback! Please come again!

10/10 - 훌륭해요

Dorah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was a bit too small, the beds were not very comfortable. All in all we had a very good time.
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 4일
Dorah,Thank you for staying with us and taking the time to share your feedback. Your satisfaction is of utmost importance to us! The issues you've raised will be addressed internally to see how we can improve and hopefully better meet your needs the next time you stay with us.

8/10 - 좋아요

Sofia 님, Fletcher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Danielle Flowers / Front Desk Manager 님, 2024년 3월 15일
Thank you for staying with us and providing feedback. We hope to see you again in the future.

8/10 - 좋아요

Marty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pool and spa was nice. Plenty of room
2024년 3월에 1박 숙박함
답변 제공: Danielle Flowers / Front Desk Manager 님, 2024년 3월 15일
Thank you for staying with us and providing feedback. We hope to see you again in the future.

8/10 - 좋아요

Shelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Danielle Flowers / Front Desk Manager 님, 2024년 3월 1일
Thank you for staying with us and providing feedback. We hope to see you again in the future.

10/10 - 훌륭해요

Laith

2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 4일
Laith,We appreciate you taking the time to give your feedback on your recent stay.Please consider staying with us again on your next trip to Pigeon Forge, it would be a pleasure to have you!

10/10 - 훌륭해요

Pamela

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and comfortable room. Convenient to all attractions.
2024년 2월에 3박 숙박함
답변 제공: Danielle Flowers / Front Desk Manager 님, 2024년 2월 23일
Thank you for staying with us and providing feedback. We hope to see you again in the future.

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Danielle Flowers / Front Desk Manager 님, 2024년 2월 23일
Thank you for staying with us and providing feedback. We hope to see you again in the future.

10/10 - 훌륭해요

Kimberly

2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 4일
Kimberly,Thank you for staying with us and sharing your feedback. We're happy to know you were pleased with your stay as that is our one sole aim! Please come again!

8/10 - 좋아요

Jean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We have stayed here before. Always enjoy our stay!! Staff esoecially friendly.
2024년 2월에 2박 숙박함
답변 제공: Danielle Flowers / Front Desk Manager 님, 2024년 2월 23일
Thank you for staying with us and providing feedback. We hope to see you again in the future.

6/10 - 괜찮아요

Donna

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean, convenient location, street side was noisy
2024년 2월에 2박 숙박함
답변 제공: Danielle Flowers / Front Desk Manager 님, 2024년 2월 23일
Thank you for staying with us and providing feedback. We hope to see you again in the future.

10/10 - 훌륭해요

ken

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Needs better breakfast
2024년 2월에 5박 숙박함
답변 제공: Danielle Flowers / Front Desk Manager 님, 2024년 2월 11일
Thank you for staying with us and providing feedback. We hope to see you again.

8/10 - 좋아요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs increased parking in front of the room. I had to park in an adjacent parking lot and then walk to the room.
2024년 2월에 2박 숙박함
답변 제공: Danielle Flowers / Front Desk Manager 님, 2024년 2월 11일
Thank you for staying with us and providing feedback. We hope to see you again.

10/10 - 훌륭해요

Chuck

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fun time
The room was clean and spacious, the pool was clean.
2024년 1월에 2박 숙박함
답변 제공: Danielle Flowers / Front Desk Manager 님, 2024년 2월 11일
Thank you for staying with us and providing feedback. We hope to see you again.

10/10 - 훌륭해요

Jeana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Danielle Flowers / Front Desk Manager 님, 2024년 2월 8일
Thank you for staying with us and providing feedback. We hope to see you again in the future.

4/10 - 별로예요

Olivia

별로예요: 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Danielle Flowers / Front Desk Manager 님, 2024년 2월 7일
Thank you for staying with us and providing feedback. We hope to see you again in the future.

8/10 - 좋아요

Cody

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Danielle Flowers / Front Desk Manager 님, 2024년 2월 7일
Thank you for staying with us and providing feedback. We hope to see you again in the future.

4/10 - 별로예요

Jeffrey

Uncomfortable
We found. White morphine pill on the ground near the bed and the bed was very uncomfortable. Everything else was very nice .
2024년 2월에 2박 숙박함
답변 제공: Danielle Flowers / Front Desk Manager 님, 2024년 2월 7일
Thank you for staying with us and providing feedback. We apologize for any issues you had during your stay.

8/10 - 좋아요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk customer service was excellent
2024년 2월에 2박 숙박함
답변 제공: Danielle Flowers / Front Desk Manager 님, 2024년 2월 7일
Thank you for staying with us and providing feedback. We hope to see you again in the future.

8/10 - 좋아요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 7박 숙박함
답변 제공: Danielle Flowers / Front Desk Manager 님, 2024년 2월 4일
Thank you for staying with us and providing feedback. We hope to see you again in the future.