Dear Seongyu, Thank you for taking the time to express that opinion. I am pleased that your stay at Holland House Residence was enjoyable. I know that a comfortable room and a perfect location are the most important things during a short stay. It will be a pleasure to welcome you again to Holland House Residence in the springtime. Kind regards,

Thank you and hope to see you again in Holland House Residence. Kind regards,

Dear Sungnam, Thank you for your opinion. We’re more than happy that our hotel met with your expectations! It is very satisfying to hear that you appreciate our location, cozy atmosphere and delicious breakfast. Your comment is very valuable to us. Besides the minibar, we provide our Guests complimentary mineral water upon arrival. We welcome you to choose our hotel in the future. Best regards,

Dear Tommi, thank you for your visit and review! We are glad you had an enjoyable stay. It will be a pleasure to welcome you to Holland House Residence again! Best regards,

Dear Anna, Thank you for choosing Holland House Residence during your visit to Gdańsk and for taking the time to share your review!! I'm very happy that you appreciated our location and spacious room. Hope to see you in Holland House Residence soon!

Dear Lovisa, I appreciate your choosing our hotel and your review. Thank you for sharing your mind of what you liked and what can we improve. All the facilities you mentioned are available on request at our reception, it is a pity that you did not ask for them during your stay if that could make your stay more comfortable. We warmly invite you to visit us again. Sincerely,

Dear Nina, we appreciate your honest opinion. We are very sorry for all the inconvenience. We are trying hard to keep the hotel in good shape because is very important for us to make a comfortable stay for our Guests. The situation with breakfast should not have happened and I will certainly follow up on the reported issues with the restaurant manager. Hope to see you again in Holland House Residence. Best regards,

Dear Paul, Thank you very much for your review of your recent stay at our hotel. I'm very happy to hear that the location of our hotel was ideal for you. Your feedback is extremely valuable to us, as we strive to improve with every stay. It would be a pleasure to welcome you next time! Kind regards,

Dear Beata, Thank you for your kind review of Holland House Residence. I am delighted to read that our location, hotel vibe, and helpful staff provided a wonderful setting for your visit to Gdansk. It will be our pleasure to welcome you again to Holland House Residence. Kind regards,

Dear Guest, Thank you so much for your high rate. We are glad you had a great time during your stay. It would be a pleasure to welcome you next time. Kind regards,

Dear Joakim, Thank you that you have chosen to stay in our hotel and for taking the time to share your rating. It will be nice to see you again. Kind regards,

Dear Lee, Thank you that you have chosen to stay in our hotel and for taking the time to share your rating. It will be nice to see you again. Kind regards,

Dear Suzanne, thank you very much, we love to read such words, happy Guest is an award for our job! We hope to welcome you again soon! Kind regards,

Dear Tuva, thank you very much for 10 we are very happy for the top score! See you again in Holland House Residence!

Dear linda, thank you very much for your rating. We will be looking forward to welcoming you back again soon. Warm regards,

Dear Guest, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with every stay. I'm very happy to hear that the location of our hotel was good enough for your needs. We certainly wish to welcome you back in the future! Kind regards,

Dear Johan, thank you very much for your feedback. We are very glad that you liked the spacious superior room that is facing the Długi Targ Street. It would be such a pleasure to welcome you back. Kind Regards

Dear Eva, thank you so much for thetop score. It will be nice to welcome you next time! Kind regards.

Dear Margareta, thank you so much for the highest note. It will be nice to welcome you next time. Kind regards.

Dear Petter, thank you for your visit and for taking the time to share your opinion. Unfortunately, we can not agree with all your accusations. In your room ( or to be more specific in the bathroom) our maid saw and felt the smoke from the cigarettes. As it is really important for us to keep the hotel air clean, we left you a note that informs you about the additional cost for disinfection of the room from the cigarette smoke. Nevertheless, we accepted and believed in your version, and did not charge you with the fee. As for the room cleaning, we are trying to improve every day and will definitely share your feedback with the housekeeping staff. I’m very sorry for all the inconvenience during your stay. We hope that we can convince you to change your mind about another visit to our property. Please reach out to our reception if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to welcome you back. Kind regards,

Dear Kjetil, Thank you so much for taking the time to share your review. We are delighted that our hotel's central location and breakfast offer made your stay enjoyable. We will be looking forward to welcoming you back again soon. Warm regards,

Dear Kirsten, Thank you for choosing to stay at Holland House Residence and for taking the time to write a review. We are delighted that you are satisfied with our services and facilities and that your experience lived up to your expectations. We also thank you for appreciating the perfect location of our hotel. We look forward to welcoming you again. Kind regards,

Dear Tagrid, thank you for your visit and for the top score! It will be a pleasure to welcome you to Holland House Residence again! Best regards,

Dear Anna, thank you for your visit and for the top score! It will be a pleasure to welcome you to Holland House Residence again! Best regards,

Dear Miika, thank you for your visit and the top score! It will be a pleasure to welcome you to Holland House Residence again! Best regards,

Dear Annette, thank you for your visit and for taking the time to share your feedback. We are happy that you enjoyed our hotel's central location and our interior design. At the same time, we are very sorry that you are not fully satisfied with your stay. If you need anything you could ask for this in reception, as they work 24 hours a are happy to help to make the stay more comfortable. Nevertheless, I hope that you will take our hotel into consideration in the future. Wishing you all the best,

Dear Daniel, thank you for your visit and review! It will be a pleasure to welcome you to Holland House Residence again! Best regards,

Dear Paul, Thank you very much for taking the time to share your feedback regarding your stay with us at Holland House Residence. Your words were a pleasure to read. I am particularly happy to read your kind compliments regarding our great location, spacious rooms, and attentive staff. I hope we are able to welcome you back to Holland House Residence again soon. Kind regards,

Dear Frederik, Thank you so much for your kind review. We are delighted that you enjoyed your time with us, and we will be looking forward to welcoming you back again soon. Warm regards,

Dear Guest, thank you for your visit and for sharing your review. While choosing the mattresses we thought about our guests, and their preferences, but also about healthy rest and effective sleep. I’m very sorry that the above didn’t meet your expectations. Unfortunately, makeup stains are impossible to remove from white towels, which is why in the bathroom you can find special dark washcloths. We will be happy to welcome you again! Sincerely

Dear Lena, thank you for sharing your review. I am glad that you liked our hotel's unique location. Unfortunately, makeup stains are impossible to remove from white towels, which is why in the bathroom you can find special dark washcloths. We will be happy to welcome you again! Sincerely

Dear Philip, thank you for your feedback. We are very sorry for the inconvenience but the outside noise sometimes cannot be avoided in the central location like ours but we do provide earplugs in each of our superior rooms. As far as I am informed the receptionist called the police and that was all that we could do in this situation. Unfortunately, there was no option for room change as the hotel was fully booked. We hope that we will have a chance to host you again in the future. Kind regards,

Thank you very much! See you again in Holland House Residence! Kind regards,

thank you very much and we hope for a chance from you to deserve 10 :) See you again in Holland House Residence! Kind regards,

Thank you very much! See you again in Holland House Residence! Kind regards,

Dear Jarl, Thank you for taking the time to tell us about your experience at the Holland House Residence. We are happy to hear that you like our hotel's central location and spacious room. It will be our pleasure to welcome you again to Holland House Residence. Kind regards,

Dear Klaus, we are very sorry for that situation. Unfortunately, we had a leak in the room that was booked for you and it needed to be fixed as quickly as possible. All hotels nearby were full and that was the nearest free room. We tried our best to ensure your comfortable stay. We kindly ask for your understanding. Please reach us if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to welcome you to Holland House Residence. Kind Regards,

Dear Lena, thank you for your opinion. We are extremely happy that we met your expectation and hope that you will visit us again! Kind regards,

Thank you, Pavo for the highest note! We hope that it means that you had a perfect stay and will visit us again soon! Kind regards

Dear Sadie, Thank you for staying in Holland House Residence and for sharing your lovely opinion here! It is a pleasure to see that you had a great stay and enjoyed our location and facilities. We are looking forward to welcoming you back. Kind regards,

Dear Mikko, Thank you for evaluating your stay at Holland House Residence. It is a pity that you did not share your comments, what could be improved to ensure a more comfortable stay and get a higher score. Warm greetings from Gdańsk,

Dear Guest, thank you for your opinion about staying in Holland House Residence. We're very happy that your stay was comfortable and enjoyable. At the same time, we're concerned about the situation with the restaurant discount. It will be discussed with the restaurant manager to avoid such misunderstandings in the future. We hope that we will have a chance to host you again in our hotel. Kind regards,

Dear Lena, thank you for a high note. We are looking forward to seeing you again soon! Kind regards,

Dear Steven, thank you for the highest note! Hope to see you again! Kind regards,

Dear Vidar, Thank you for choosing Holland House Residence for your stay and leaving your opinion as it is very important to us. We are happy to read that you appreciated our friendly staff and that location was perfect for you. At the same time, we are very sorry for all the inconvenience that impacted on the comfort of your stay. We are working to fix that to make your next stay just perfect. We will be happy to welcome you again! Sincerely,

Dear John, Thank you very much for the highest note. It will be nice to welcome you next time. Kind regards,

Dear Ian, Thank you very much for taking the time to share your feedback. Your words were a pleasure to read. I am particularly happy to read your kind compliments regarding our superb location, spacious room, and helpful staff. I hope we are able to welcome you back to Holland House Residence again soon. Kind regards,

Dear Johnny, we are very concerned about such a low rating without giving any reason. We always highly appreciate every comment positive and negative, as we are continuously improving the quality of our services. Nevertheless, we hope for a chance to turn your experience around. Wishing you all the best,

Dear Marianne, thank you for sharing your opinion. I am glad that you liked our hotel's unique location and spacious room. Outside noises are part of our central location, nevertheless, we are sorry for your sleep issues. Unfortunately, we do not provide air conditioning but all of our rooms are equipped with fans to make the stay more comfortable. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Hope to see you again in Holland House Residence. Best regards,