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Reviews of ibis budget Geneve Aeroport

1 out of 5
ibis budget Geneve Aeroport
Avenue Louis Casaï 30, Vernier, Geneva

Reviews

8.2

Very Good

Rating 10 - Excellent. 208 out of 586 reviews" "
Rating 8 - Good. 263 out of 586 reviews" "
Rating 6 - Okay. 80 out of 586 reviews" "
Rating 4 - Poor. 22 out of 586 reviews" "
Rating 2 - Terrible. 13 out of 586 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Domingo Bauro

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to complain about! You get what you paid for.
Stayed 3 nights in May 2024

10/10 Excellent

Awais

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Silvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent option and city center is close
Stayed 3 nights in Mar 2024
Response from Céline- Assistant Manager on Apr 10, 2024
Dear Silvia, thank you for your nice comment. See you soon for your next stay in Geneva

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute room! Spotless clean!
Stayed 1 night in Feb 2024
Response from Céline- Junior Assistant Manager on Feb 14, 2024
Dear Liliana, Thank you for taking the time to let us know your opinion of your recent stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to the pleasure of seeing you again in the future. Kind regards,

2/10 Terrible

Tiffany

Stayed 1 night in Feb 2024
Response from Céline- Junior Assistant Manager on Mar 24, 2024
Chère Tiffany, Nous vous remercions d'avoir pris le temps de rédiger ce commentaire. Nous sommes désolés que les prestations durant votre séjour n'aient pas été à la hauteur de vos attentes. Votre satisfaction reste notre objectif premier. N'hésitez pas à nous faire part durant votre séjour de vos remarques afin que nous puissions intervenir au plus vite et au mieux. Bien cordialement,

10/10 Excellent

Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, great connections to the airport and the city, and a handy shopping mall very close by. Staff and facilities were all great.
Stayed 3 nights in Feb 2024
Response from Céline- Junior Assistant Manager on Feb 6, 2024
Dear Louis, Thank you for taking the time to share your feedback. We are delighted to know you made the most of your time with us and appreciate your kind words toward our team members. It encourages us to continue to maintain the high standards of service we set ourselves. We are equally pleased that you found our location ideal for your needs. We look forward to welcoming you back. Best wishes,

10/10 Excellent

Phil

Stayed 1 night in Jan 2024
Response from Céline- Junior Assistant Manager on Mar 24, 2024
Dear Phil, It was a pleasure to receive this kind review of your time with us. We appreciate that you chose to stay with us and are glad to know your experience was enjoyable. The entire team look forward to welcoming you back for a future visit. Kind regards,

8/10 Good

Sharon

Business traveler
Liked: Staff & service, property conditions & facilities
The room was a little tight and the vending machines were old school in which you had to insert coins to make a purchase. but I was very happy with the staff and the area was very accessible to walking, shopping, and places to eat.
Stayed 6 nights in Jan 2024
Response from Céline- Junior Assistant Manager on Jan 31, 2024
ear Sharon, Thank you for taking the time to review your stay with us.We're thrilled to hear that our team made a positive impression and that you found the hotel's location convenient for walking, shopping, and dining. Regarding the vending machines, while they may have an old-school charm requiring coins, we hope they served your snack and beverage needs adequately.The entire team really hope we can welcome you back on a future occasion. Kindest regards,

6/10 Okay

Konstantin

Very basic accommodations but good location close to airport and shopping mall with easy access to center of Geneva via a bus.
Stayed 1 night in Jan 2024
Response from Céline- Junior Assistant Manager on Jan 31, 2024
Dear Konstantin, Thank you for taking the time to share your experience with us.We're delighted to hear that our proximity to the airport and Balexert Shopping Centre, along with the easy access to the center of Geneva through public transport, contributed positively to your experience. Our hotel's location is indeed ideal for guests who appreciate the convenience of being near shopping and transportation options. We understand that our accommodation offerings are designed with simplicity and efficiency in mind, and we strive to meet our guests' essential needs and provide a comfortable stay.We hope to have the pleasure of welcoming you back in the future. Best wishes,

6/10 Okay

marcia

Traveled with family
Disliked: Staff & service, amenities
the bathroom was clean, everything was basic, if u needed some ice or even some hot water the front desk would send you over to the other hotel, so i thought if im ever in that part of the world again i would book the other hotel because the rate wasn’t that more expense . ibis is really budget hotel but not budget rate when compared to other hotels
Response from Céline- Junior Assistant Manager on Feb 6, 2024
Dear Marcia, Thank you for taking the time to share your experience with us.We're pleased to hear that you found our bathroom facilities clean, as we pride ourselves on our daily housekeeping. Regarding the amenities such as ice and hot water, we strive to provide essential comforts and apologize if this caused any inconvenience; our team is always eager to assist at the front desk. We understand that our hotel's concept focuses on delivering value at a competitive rate, and we are continuously reviewing our services to offer the best possible experience within the ibis budget framework.We hope to welcome you back in the future.Best wishes,

8/10 Good

Lim Lay

Stayed 2 nights in Nov 2023
Response from Céline- Junior Assistant Manager on Nov 19, 2023
Cher Lim, Nous sommes ravis que vous ayez passé un agréable séjour parmi nous. Votre satisfaction est notre plus belle récompense. Au plaisir de vous recevoir à nouveau,

6/10 Okay

Viktor

Liked: Cleanliness, property conditions & facilities
Minimalist decoration. Missing features. Small bathroom
Stayed 6 nights in Nov 2023
Response from Céline- Junior Assistant Manager on Nov 16, 2023
ear Viktor, Thank you for taking the time to share your review.We have taken note of your remarks on our minimalist decoration, we aim to provide a clean and simple environment for our guests. We understand that you found some features missing and felt the bathroom small. Our hotel offers ibis budget style rooms, which are designed to be efficient and functional, and as a result, the bathrooms follow a compact layout. However, we do provide essential amenities and services to ensure a comfortable stay. We apologize for any inconvenience you may have experienced during your stay. Your feedback is valuable to us, and we will take it into consideration as we continuously strive to improve our guest experience.We hope to welcome you back. Best wishes,

10/10 Excellent

Alina

Stayed 2 nights in Oct 2023
Response from Céline- Junior Assistant Manager on Nov 19, 2023
Gentile Alina, Grazie per aver averci fatto conoscere la sua opinione. Siamo davvero felici che il suo soggiorno da noi sia stato del tutto positivo. La soddisfazione dei nostri ospiti è una grande gratificazione e ci incoraggia a migliorare ogni giorno di più. Saremo lieti di poterla accogliere di nuovo presso il ibis Budget Geneve Aeroport in futuro. Nell'attesa, le porgiamo i nostri cordiali saluti.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Céline- Junior Assistant Manager on Oct 29, 2023
Sehr geehrter Peter, vielen Dank für Ihre Bewertung. Über Ihr positives Feedback freuen wir uns sehr! Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir würden uns sehr freuen, Sie auch in Zukunft wieder bei uns als Gast begrüssen zu dürfen! Mit besten Grüssen,

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities
it was close to the airport...and ther is a bus stop and a mall across the street
Stayed 1 night in Oct 2023
Response from Céline- Junior Assistant Manager on Oct 19, 2023
Dear Luis, Thank you very much for this kind review. We are glad to hear that you appreciated our convenient location near the airport and the bus stop, as well as the proximity to the Balexert Shopping Centre. Our hotel aims to provide easy access to transportation and local amenities for our guests' convenience. It's great to know that you were satisfied with the cleanliness of your room, the condition of the hotel, and the service provided by our staff. We strive to maintain high standards in all aspects of our hotel to ensure a comfortable stay for our guests. We look forward to seeing you again on your next visit. Best wishes,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Céline- Junior Assistant Manager on Oct 19, 2023
Dear Guest, Thank you for this review. We are pleased that, overall, you had an enjoyable stay with us and appreciated our high standards. All feedback is appreciated as listening and learning from our guests is key to us meeting our guests’ expectations and we will be reviewing your comment with our team. We hope to welcome you back in the future. Best wishes,

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 2 nights in Sep 2023

8/10 Good

Lesley

Stayed 1 night in Sep 2023

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from Céline- Junior Assistant Manager on Oct 19, 2023
Dear Rosa, Thank you for sharing your review. We are pleased that we were able to meet your expectations. It would be a pleasure to welcome you back. Best wishes,

6/10 Okay

Paul

Traveled with partner
Liked: Cleanliness
Overpriced parking, terrible room card system-had to get cards reprogrammed four times and got stuck in dark elevator for 10 minutes because valid card needed to operate elevator did not work. Needs hair dryer and kettle in rooms.
Stayed 2 nights in Sep 2023
Response from Céline- Junior Assistant Manager on Sep 26, 2023
ear Paul, Thank you for reviewing your stay at our hotel.We appreciate that you chose to stay with us. However, we regret the inconvenience you faced with the parking fees and the room card system. We understand how frustrating it can be to have issues with the key cards, and we will look into this matter to ensure a smoother experience for our guests in the future. Regarding the hair dryer and kettle, we would like to inform you that these items are available upon request at the reception. We apologize if this was not clearly communicated to you during your stay. We appreciate your feedback and will use it to improve our services for our valued guests.We hope to have the opportunity to welcome you back for a better experience in the future.Kind regards,

8/10 Good

Wagner

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay before your flight, shopping mall right in front and bus stop direct to the airport as well.
Stayed 1 night in Sep 2023
Response from Marc Fischer, General Manager on Sep 15, 2023
Dear Wagner, Thank you for this kind review.We are delighted to hear that you found our location convenient for your needs, with the Balexert Shopping Centre right in front and the easy access to the airport via bus. Our goal is to provide a comfortable stay for our guests, and we are glad that you appreciated the cleanliness of your room and the service provided by our staff.We hope to welcome you back soon.Best wishes,

10/10 Excellent

Carl David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

6/10 Okay

sonia

Liked: Cleanliness, staff & service
All good
Stayed 2 nights in Sep 2023
Response from Céline- Junior Assistant Manager on Sep 10, 2023
Dear Sonia, Thank you for sharing your review.We appreciate your positive feedback and are glad to know your experience was enjoyable..We hope to have the opportunity to welcome you back. All the best,

10/10 Excellent

Michael Jason

Stayed 3 nights in Sep 2023

10/10 Excellent

PAUL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location near the Airport and only 20 mins from the city by the number 10 trolleybus route. Nice clean room, great breakfast, and a hotel that I would recommend.
Stayed 2 nights in Aug 2023
Response from Céline- Junior Assistant Manager on Aug 27, 2023
Dear Paul, Thank you for your kind feedback. We are delighted to know that you enjoyed your experience with us and that you appreciated the high standards and quality service which we strive to uphold. We look forward to welcoming you back for another memorable experience. Best wishes,

8/10 Good

Hitesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Sudesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was very convenient for transportation and also shopping it is opposite a shopping mall. The staff were very helpful and the location was safe, clean and secure. It is also close to the airport.
Stayed 6 nights in Jul 2023
Response from Céline- Junior Assistant Manager on Aug 6, 2023
Dear Sudesh, Thank you for this positive review. We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work. Furthermore, we are happy that you found our location to be ideal for your needs. The entire team look forward to welcoming you back for a future visit. Kind regards,

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Céline- Junior Assistant Manager on Jul 21, 2023
ear Adam, Thank you for taking the time to share your feedback. We are very sorry to know that your time with us fell below what you expected and wish that you had informed us of your concerns during your stay, as we would have found a solution for you. Rest assured that we will be reviewing your comments with our team. We look forward to welcoming you again. Best regards,

8/10 Good

jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & reasonable
Cheapest around & clean. Over a 20 min walk to the airport so not ideal for early flights as 1st bus not until around 5am
Stayed 1 night in Jul 2023
Response from Céline- Junior Assistant Manager on Jul 19, 2023
Dear Jayne, Thank you for taking the time to share your review with us.Our team works hard to maintain our high standards and we are glad that this met your expectations. We understand that our location may not be ideal for early flights., however, our hotel is conveniently located just a 7-minute bus ride from the airport via bus no. 10, which starts operating around 5 am. For guests who prefer to walk, it takes approximately 22 minutes to reach the airport on foot.We hope to have the opportunity to welcome you back in the future. Best regards,

10/10 Excellent

Leslie

Stayed 1 night in Jul 2023

8/10 Good

Constantina

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very small but clean.
Stayed 1 night in Jun 2023
Response from Marc Fischer, General Manager on Jul 7, 2023
Dear Constantina, Thank you for sharing your review.We are glad that you had a pleasant stay with us and appreciated our high standards. Our rooms are designed in line with Ibis budget standards, which aim to provide essential comfort at a reasonable price.We hope that you will return on a future occasion.Kind regards,

8/10 Good

Poh peng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family hotel.
We had a very bad flight which has been delayed and caused we landed at Geneva one day later in the evening almost 6pm which has screwed our plan. Fortunately the hotel was very clean, nice and quiet. The staffs was very helpful making our stay feel so comfortable and warm at Geneva although we planned to visit few places which we intended to but we could not due to time lost on the delayed flight. I would recommend the hotel definitely.
Stayed 3 nights in Jun 2023
Response from Marc Fischer, General Manager on Jul 7, 2023
Dear Peng, Thank you for your positive feedback.We are delighted to hear that you found our hotel clean, nice, and quiet, and that our staff was helpful in making your stay comfortable and warm. We understand that flight delays can be frustrating, and we're glad we could provide a pleasant environment for you during your time in Geneva. Our hotel's location near the airport and city center, as well as the free public transport tickets we provide, make it convenient for our guests to explore the city and its attractions.It would be a pleasure to have you return on a future occasion.Best wishes,

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport and convenient
Stayed 1 night in Jun 2023
Response from Marc Fischer, General Manager on Jul 2, 2023
Dear Anna, Thank you for taking the time to review your stay.We are glad that you had a pleasant stay with us and appreciated our convenient location.We hope that you will visit us again in the future. Kind regards,

10/10 Excellent

Joshua

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent budget conscious Geneva hotel. The breakfast buffet was outstanding.
Stayed 2 nights in Jun 2023
Response from Céline, Assistant manager on Jul 7, 2023
Dear Joshua, Thank you for this great review. We are glad that you had a pleasant stay with us, and we appreciate your kind words about our team members. This positive feedback inspires us to continue upholding our high standards of service. It is great to hear that you were able to make the most of our tasty breakfast, and hope it kick-started your day. We all look forward to the pleasure of seeing you again in the future. Kind regards,

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very kind and helpful. The property was clean and exactly as they advertise. Not a fancy hotel, basic, clean and close to the airport!
Stayed 1 night in Jun 2023
Response from Marc Fischer, General Manager on Jul 2, 2023
Dear Kristen, Thank you for taking the time to share your review. We're pleased that you had a pleasant stay with us and appreciated our high standards. We hope to see you again in the future. Best wishes,

10/10 Excellent

Anita

Stayed 2 nights in Jun 2023
Response from Marc Fischer, General Manager on Jul 7, 2023
Dear Anita, Thank you for your kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best regards,

10/10 Excellent

Rufai

Stayed 2 nights in Jun 2023
Response from Marc Fischer, General Manager on Jul 2, 2023
Dear Guest, Thank you for your valuable review.We are pleased that we were able to meet your expectations.It would be a pleasure to have you return on your next visit to Cointrin. Kind regards,

8/10 Good

Clark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was an easy three minute walk from the bus stop property. Easy to take the bus from the airport to get here. The word “budget” is truly accurate in this hotel as the rooms are very small and simple but very clean and comfortable.
Stayed 1 night in Jun 2023
Response from Céline- Junior Assistant Manager on Jun 10, 2023
Dear Clark, Thank you for taking the time to share your experience at our hotel.We're glad to know that you enjoyed your stay with us and found our location convenient, with easy access to the airport via bus. We understand that the size of the rooms might not be to everyone's preference, but we believe our rooms are well-designed to maximize space and functionality, so it's great to know that you appreciated the high standard and comfort of our rooms, despite their simplicity and size. As an Ibis budget hotel, we strive to provide affordable and efficient accommodations for our guests. Furthermore, we hope that our other amenities, such as the daily housekeeping, free WiFi, and breakfast buffet, contributed to a pleasant stay.We hope to welcome you back in the future for another enjoyable stay.Best regards,

10/10 Excellent

Edwin

Stayed 5 nights in May 2023
Response from Céline- Junior Assistant Manager on Jun 25, 2023
Dear Edwin, Thank you for taking the time to review your stay.We are pleased that we were able to meet your expectations.We hope to see you again in the future.Kind regards,

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location. Easy bus ride (#10 bus to and from the airport)
Stayed 1 night in May 2023
Response from Céline- Junior Assistant Manager on May 18, 2023
Dear Guest, Thank you for positively reviewing your recent stay. We aim to provide a memorable experience with our high standards and quality service and are delighted that we met your expectations. We will be sure to let our team members know how much of an impact they made on your experience. We look forward to seeing you again in the future. Best wishes,

10/10 Excellent

Selvarajah

Stayed 3 nights in May 2023
Response from Céline- Junior Assistant Manager on Jun 3, 2023
Dear Selva, Thank you for such a positive review.We are pleased that we were able to meet your expectations. We hope that you will visit us again in the future. Kind regards,

4/10 Poor

Megh Nath

Traveled with group, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
S cheaper and most accessible.staffs are very good. Only hotel that support luggage storage prior to check in.
Stayed 6 nights in Apr 2023
Response from Marc Fischer, General Manager on May 18, 2023
Dear Guest, Thank you for sharing your experience.We work hard to provide quality accommodations at competitive prices, and it is rewarding to know that you were pleased in this regard.It would be a pleasure to welcome you back on another occasion. Best wishes,

10/10 Excellent

Karwan

Traveled with family
Liked: Cleanliness, staff & service
Very clean , but the toilet and shower small but was ok for me. Staff are nice , Great location to the Geneva Airport.
Stayed 1 night in May 2023
Response from Marc Fischer, General Manager on May 18, 2023
Dear Guest. Thank you for taking the time to share your experience with us. We are so pleased you enjoyed your stay and that we met all your expectations. Thank you for mentioning our strategic location; we are delighted to know that you found this to be ideal. It would be a pleasure to have you return. Best wishes,

8/10 Good

Marie Eve

Stayed 1 night in May 2023
Response from Marc Fischer, General Manager on May 18, 2023
Dear Eve, Thank you for taking the time to let us know your opinion of your recent stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back.Best wishes,

8/10 Good

Andrew

Stayed 1 night in May 2023
Response from Marc Fischer, General Manager on May 8, 2023
Dear Andrew, Thank you for sharing this review of your time at our hotel.We are pleased that we were able to meet your expectations.We look forward to seeing you again soon.Best regards,

6/10 Okay

Mack

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Room was too small. There was no air circulation. Bathroom facilities were part of the room so not much privacy.
Stayed 1 night in Apr 2023
Response from Marc Fischer, General Manager on May 8, 2023
Dear Mack, Thanks for taking the time to share your experience with us.We appreciate that you chose to stay with us but regret that not all your expectations were met. All of our rooms are standard Ibis Budget size with the same concept; we have tried our best to maximise the available space so that our guests enjoy a comfortable stay. Moreover, we regret that the bathroom layout wasn't quite to your liking, however, we appreciate your feedback and will take your comment into consideration. While all of our rooms are equipped with an air cooling system, for future stays, we recommend requesting a room on the garden side, as these rooms have windows that can be opened slightly for better air circulation.We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Kind regards,

8/10 Good

Alba, MEXICO CITY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but perfect for us since we just needed a hotel for spending the night and taking a flight early morning. It’s 7 min far from the airport by bus and that same bus takes you to downtown which was also super convenient.
Stayed 1 night in Apr 2023
Response from Céline- Junior Assistant Manager on Apr 22, 2023
Dear Alba, thanks for your nice comment.We hope to welcoming you soon in Geneva-

8/10 Good

Nikeisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a really beautiful spot for a quick overnight to the airport
Stayed 1 night in Apr 2023

10/10 Excellent

Katherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money!
Fantastic room but I wasn’t able to open the window so it was a bit stifling. Very helpful staff. Great value for money though!!
Stayed 1 night in Mar 2023