제노바 아파트

“Oh dear. Having worked in hospitality and tourism for close to 30 years, I always try to find the positive when things go wrong but booking this apartment was a huge mistake. We arrived late on a Monday to find that it wasn’t the apartment that we’d actually booked on Expedia - it didn’t bear even a close resemblance - however we thought best make do and then speak to the agent the following day. Unfortunately by that point we’d found a seemingly endless list of snagging points including leaking...

“The house was located up in the hill and you need to carry your luggage to at least 3rd floor height.”

“This is an older style apartment in Centro Storico. It could use a little TLC however overall it was very clean and extremely spacious. I loved the huge outdoor terrazzo. The location was great close to all the sites and transport. The apt is equipped with cooking utensils if you want that. It's in one of the side vicos which look a bit sketchy but I didn't have any safety issues whatsoever. This would be a great base for a family or friends sharing as there are 2 big bedrooms , one is a...

“It is unnecessary to complete a 20 minute contract application for a stay of a week or less. Especially when it’s a very small space that is not updated at all so not quite sure what the purpose of a contract is. Second, The actual apartment address/location should be clearly specified as soon as it’s time to check in not just by showing outdated pictures of a nearby restaurant sign. Since access to the apartment and actual apartment are not in same spot. Lastly, it should not be forced on the...