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Mercure Penang Beach

Property class: 4

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Mercure Penang Beach sits on the shoreline with main and children's pools. Guests enjoy breakfast with ocean views at The Ombak restaurant, free in-room WiFi, and access to the fitness center. Previous visitors consistently praise the attentive staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is ₩92,816
₩105,138 total
includes taxes & fees
May 20 - May 21

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Hill view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Suite, 1 King Bed, Ocean View

Superior Suite, 1 King Bed, Ocean View | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Suite, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(5 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Room, 1 King Bed

7.4 out of 10
Good
(8 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds, Ocean View

Superior Twin Room, 2 Twin Beds, Ocean View | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Twin Room, 2 Twin Beds, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Located on the beach, Mercure Penang Beach is in Tanjung Bungah, a neighborhood in George Town. Arulmigu Balathandayuthapani Temple and KOMTAR are notable landmarks, and the area's natural beauty can be seen at Ferringgi Beach and Penang Hill. Traveling with kids? Don't miss ESCAPE Adventureplay. With kayaking, water skiing, and parasailing nearby, you'll find plenty of adventures in the water. Visit our George Town travel guide
Map
505, Jalan Tanjung Bungah, George Town, Penang, 11200

What's nearby

  • Mystical view of the Avatar Gardens in Penang, Malaysia(illuminated trees), Shutterstock ID 1108648118, Purchase Order: SP-2013, Order Number: SP-2013 MTB Malaysia Tourism Board June-December, Client/
    Penang Avatar Secret Garden
    9 min walk - 0.8 km
  • Straits Quay Mall
    Straits Quay Mall
    17 min walk - 1.5 km
  • Ferringgi Beach
    Ferringgi Beach
    12 min drive - 8.8 km
  • Tanjung Bungah Market
    14 min walk - 1.2 km
  • Ibox Museum of Glass Penang
    3 min drive - 2.3 km

Getting around

  • Tasek Gelugor Station
    42 min drive
  • Penang Intl. Airport (PEN)
    43 min drive

Restaurants

  • Viva Local Food Heaven
    7 min walk
  • Viva Japanese Restaurant
    7 min walk
  • Tanjung Point Residencies
    3 min walk
  • Pang (Hainan) Seafood
    3 min walk
  • Taiba Shawerma
    6 min walk

About this property

Mercure Penang Beach

Upscale family-friendly hotel near Gurney Plaza
Located close to Arulmigu Balathandayuthapani Temple, Mercure Penang Beach provides a terrace, a garden, and dry cleaning/laundry services. With amenities like a beachfront location and beachfront dining, this hotel is the perfect place to soak up the sun. The on-site restaurant, The Ombak, offers breakfast, brunch, lunch, dinner, and ocean views. Free in-room WiFi and a gym are available to all guests.
Other perks include:
  • An outdoor pool and a children's pool, along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a billiards/pool table, and 4 meeting rooms
  • A vegetable garden, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 220 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, bidets, and hair dryers
  • LED TVs with satellite channels
  • Electric kettles, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 40 for adults and MYR 40 for children
  • A restaurant

Restaurants on site

  • The Ombak

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1993
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools
Guests must present proof of Low-Risk, No Symptom Status on their MySejahtera mobile app at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 106.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 40 for adults and MYR 40 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 106.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Four Points Penang
Four Points Sheraton Hotel Penang
Four Points Sheraton Penang
Penang Four Points
Penang Sheraton
Sheraton Four Points Penang
Sheraton Penang
Sheraton Penang Four Points
Four Points By Sheraton Penang Tanjung Bungah
Mercure Penang Beach Hotel George Town
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Four Points by Sheraton Penang
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Mercure Penang Beach Hotel George Town

Frequently asked questions

Does Mercure Penang Beach have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Mercure Penang Beach?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Mercure Penang Beach on May 20, 2026 start from ₩92,816, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Penang Beach pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Penang Beach?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Penang Beach?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Penang Beach located?

This Tanjung Bungah hotel is on the beach, 2.3 mi (3.8 km) from Gurney Plaza, and within 6 mi (10 km) of Arulmigu Balathandayuthapani Temple and KOMTAR. Penang City Hall and Ferringgi Beach are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Penang Beach Reviews

7.8

Good

8.0

Cleanliness

7.4

Location

7.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 215 out of 754 reviews
Rating 8 - Good. 332 out of 754 reviews
Rating 6 - Okay. 128 out of 754 reviews
Rating 4 - Poor. 44 out of 754 reviews
Rating 2 - Terrible. 35 out of 754 reviews

Reviews

Verified

4/10 Poor

Shane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool was great
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

NETY

Liked: Cleanliness, amenities, property conditions & facilities
We booked 2 rooms with the king bed over looking the beach. Overall, we stayed total of 13 nights for the 2 rooms. The hotel staff were helpful and professional. One of them, Tirah, she went above and beyond for us. She resolved our problem when cigarettes smoke permeate our room. The food at the restaurant was also good.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay at Mecure Penang Beach. The hotel was clean, friendly and facilities were very good
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Michelle Elizabeth

Liked: Amenities, property conditions & facilities
Room was good. Bathroom needed more attention by the cleaners. Ocean view was great.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Elizabeth Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my second time staying there. very convenient location, friendly staff and rooms are decently clean
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ocean view room was nice. Comfortable size room with all the amenities
Stayed 2 nights in Jan 2025
Verified

8/10 Good

K A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and convenient for small family. Beach right beside hotel allows my family to go to beach anytime easily.
Stayed 1 night in Sep 2024
Verified

8/10 Good

SOON LIN

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, and great staff service at the counter. Over all it was a great stay and we enjoyed it. Walking distance to a nearby hawker centre. Our regular go to hotel in Penang.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is kind and friendly
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Hsiu Jiuan

Liked: Staff & service, amenities, property conditions & facilities
Room was decent size. Great staff. Limited dining options around the hotel.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercure Penang

Nice hotel, right on a private beach! Very safe & quiet area serviced by good transportation options to get into downtown.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scenic spot from the time you enter lobby

Very scenic place. Rooms a lil dated but still comfortable. On site restaurant is ok and bar as well. The private beach is a winner all day
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So beautiful and relaxing!

Beautiful beach walk and soothing wave sounds! Strange smell at the restaurant.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff in the bar and housekeeping Other areas need more attention restaurant in particular Limited food choices. But lots of places to eat outside in walking distance. Beach in front of hotel good but could do with some more sunbeds and Matt's. Enjoyed the stay and would return with managed expectations
Stayed 9 nights in Sep 2024
Verified

6/10 Okay

Tim

Disliked: Property conditions & facilities
Great location and nice pool which was not busy in late March. Horrible threadbare towels in the otherwise okay room. On site dining only okay. Communication about dining room schedule such as how Ramadan impacted dinner options and expectations regarding paying up front needs improvement.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, property conditions & facilities, room comfort

Great family hotel on the beach

It was our annual family getaway and Mercure Penang Beach ticked off most of the checkboxes except a few! The room was great with a fantastic view of the sea. A nice pool and the beach just in front was wonderful. However, we faced few issues with service. On the first day after the check-in, they seemed to have misplaced our luggage. It took a couple of hours and multiple calls to the front desk to finally get our luggages in the room.Also the housekeeping could be a bit more thorough as both the shampoo and the toilet paper were out in the bathroom and we had to call the front desk to get replacement.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

SOON LIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean rooms, some sound of the road is easily heard esp at night. Might need better sound proofing of the windows
Stayed 4 nights in Dec 2023
Verified

8/10 Good

John

Liked: Cleanliness, staff & service

Great hotel but cramped bathroom

It's a nice hotel for the rate charged. Great service and nice location by the beach. Only complaint I have is the cramped bathroom. The door to the bathroom opens inwards and makes it very tight to move around in the bathroom. I don't understand why they don't have the door open outwards instead. The door frames will allow that.
Stayed 7 nights in Mar 2024
Verified

6/10 Okay

M

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

February stay

The hotel is in a good position with direct access to the beech, 20 mins by taxi from central Georgetown. The staff are helpful. Th bedrooms are ok but pretty tired - Mercure should look an overhaul of the furniture and decor. Bedrooms also suffer from corridor noise at night. No bar during day and big opportunity to sell food and drink during the day missed. I can’t really recommend as there is not enough nearby to compensate for Hotel offer.
Stayed 7 nights in Jan 2024
Verified

6/10 Okay

Yew Hooi

Liked: Staff & service

Lack of room amenities

Room consider clean and comfort, outdoor parking are limited but hotel have indoor parking next to the building. One of the point like to share is lack of room amenities. The superior room (road view) do not have bathmat, no hand tower (but provide face tower) which i think are essential.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Gemma

Liked: Amenities, property conditions & facilities
Great location with beautiful beach front and nice pool. Rooms are large. However this experience didn’t live up to what I expected of a well known international hotel brand. The rooms were noisy, we had to asked to be moved as we could hear everything through an adjoining door to the room next door. There was black mould in the shower and despite staying 9 nights our room was not cleaned once, just made up daily. A few times we came back late in the afternoon and our room still hadn’t been made up. The WiFi hardly ever worked in our room. If you wanted to ask reception about anything it was always very slow to be able to speak to someone.
Stayed 9 nights in Jun 2025
Verified

6/10 Okay

Leslie Philip

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hotel is looking very tired. Vinyl clad couch in our room was split in many places. TV show options were very poor to say the least. Having said that the room staff were very good and the bed was comfy. There is nowhere to sit in a/c comfort when you check out and are waiting to be picked up. There is no booklet explaining the hotel facilities and how to get around the local area in the room. Overall disappointing 😞
Stayed 10 nights in Feb 2024
Verified

10/10 Excellent

NETY

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel on the beach. Friendly and helpful staff.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Yasin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There a excellent restaurants across the road we eat at the Turkish one and food and prices 10/10
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Noor

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and nice to stay for short time.
Stayed 2 nights in Nov 2024