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The Mansion

Personalized concierge services and freshly prepared breakfast await guests in this city-center property where attentive staff create a seamless experience

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The Mansion sits in the heart of the city, where guests enjoy cooked-to-order breakfasts each morning. The attentive staff provides concierge assistance, express check-in, and ensures in-room WiFi keeps everyone connected throughout their stay.

Reviews

5.0 out of 10

Popular amenities

  • Free WiFi
  • Breakfast available
  • Housekeeping

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About this property

The Mansion

  • Property highlights
  • The Mansion provides everything you need. Guests can connect to free in-room WiFi.
  • Other perks include:
    • Cooked-to-order breakfast (surcharge), express check-out, and express check-in
    • Concierge services and smoke-free premises
  • Room features
  • All guestrooms are individually furnished, and have comforts such as premium bedding, in addition to amenities like free WiFi.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with digital channels
    • Refrigerators, electric kettles, and heating

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance

Prior to arrival, you must complete online registration via a secure link

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.40 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 7 to 25 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is The Mansion pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at The Mansion?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at The Mansion?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Mansion located?

Situated in Ghent, this hotel is within a 10-minute walk of Monastery of the Carmelite Fathers, St. Michael's Church, and Design Museum Ghent. St. Michael's Bridge and Grasbrug are also within 10 minutes. Ghent-Dampoort Station is 29 minutes by foot and Ghent-Sint-Pieters Station is 30 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.0

6.0

Cleanliness

5.0

Amenities

5.6

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 0 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 3 out of 9 reviews

Reviews

Verified

2/10 Terrible

Maxime

Liked: Amenities
Disliked: Property conditions & facilities
Found a few bedbugs overnight. Quite dusty room.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Fiseha

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms at the top are unsafe, not convenient and un-suitable for family and or couples as the roof is too short to stand properly and move around.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
I originally booked the single room but it was really uninhabitably small. I switched to a double room which was lovely — clean and nicely designed. The digital entry also had some problems, but an employee was on the premises from 3:00 to 8:00 each day which was helpful. The “remote” staffing concept needs some more thought— internet problems do occur. I would stay there again, however, requesting a double room. The building is beautiful and the location excellent.
Stayed 3 nights in Feb 2020
Verified

2/10 Terrible

Marika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt smutsigt Ej städat på väldigt länge. Hade vägglöss Hittade kryp i sängen efter första natten
Stayed 4 nights in Sep 2024
Verified

4/10 Poor

Gustavo

Disliked: Staff & service, room comfort
Das Frühstück fangt um 8.30 Uhr an ist zu spät. Zusätzlich der Flur wo das Frühstücken stattfindet war kalt ohne Heizung.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mooie kamer, maar extreem luidruchtig

Mooie kamer, echter zeel luidruchtig door naastgelegen straat, en niet bestaande isolatie. Wanneer gasten thuiskomen, ben je gegarandeerd klaarwakker. Daarom een matige beoordeling
Stayed 1 night in Jul 2021
Verified

8/10 Good

Anja

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Aurelie

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

Marilene

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Zero, horrível, mal educados, despreparados

Stayed 2 nights in Oct 2021