“The hotel looks like a 5 star and the cleaning staff much work so hard as it was so clean and room was cleaned every day to an expectional level. But I would not call this a 5 star, the staff were not at the level expected from a 5 star, we nearly got overcharged for our bill and they told us breakfast wasn’t included even though Expedia said it was. It’s so expensive! The pool was freezing!! It needed to be heated and it said it opened at 10am but 10:30 we had to go and get staff to open it-...
“The hotel looks like a 5 star and the cleaning staff much work so hard as it was so clean and room was cleaned every day to an expectional level. But I would not call this a 5 star, the staff were not at the level expected from a 5 star, we nearly got overcharged for our bill and they told us breakfast wasn’t included even though Expedia said it was. It’s so expensive! The pool was freezing!! It needed to be heated and it said it opened at 10am but 10:30 we had to go and get staff to open it-...
Sina