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“Helpful staff”

“It was expensive for the overall appearance. There are few hotels in the area and it was summer so I assume that is the reason for the price. There were odd smells throughout the property including a strong lemon cleaning smell in the room and the smell of a near by landfill outside. The staff was friendly and welcoming. It should invest in a nice patio in the front since it has a pretty view.”

“Booked a 1st floor King room THREE days in advance due to hip surgery. Expedia apparently doesn't inform the property of these requests. I get a return confirmation for a queen room. Okay, no major issue, right? WRONG!!!!!!! We get to the property and was ignored by the front desk attendant for about a minute while I was standing right in front of him. Apparently what he was doing on his phone was way more important than doing his job. I finally spoke first and the first words to come out of...

“Very charming place.”

“Castle”

“Excellent location for shopping and eating, and staff are very friendly”

“Paul and his staff couldn't have been more accommodating and helpful! Lovely old stately home converted to BnB, with delightful breakfast next day. The suites are large and very comfortable and just dripping with classic furnishings appropriate to a late 19th century stately home.”

“Great location, newer property with spacious rooms. Perfect for a stopover on I-90, while avoiding going into Albany”

“A little shabby but clean comfortable quiet room.”