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Montana Palms Resort

3.5 star property

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Located close to Putt Putt Golf Mermaid Beach and Soak Bathhouse, Montana Palms Resort provides a terrace, a garden, and laundry facilities. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Kitchen
  • Washer
  • Dryer
  • Parking included

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About this property

Montana Palms Resort

  • Apartment near Pacific Fair Shopping Centre
  • Located close to Putt Putt Golf Mermaid Beach and Soak Bathhouse, Montana Palms Resort provides a terrace, a garden, and laundry facilities. For some rest and relaxation, visit the hot tub. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • Heated pool along with sun loungers and pool umbrellas
    • Free self parking
    • An outdoor pool, smoke-free premises, and beach towels
    • Barbecue grills, tour/ticket assistance, and luggage storage
  • Room features
  • All guestrooms are individually furnished, and feature comforts such as air conditioning and separate sitting areas, as well as perks like free WiFi and separate dining areas.
  • Other conveniences in all rooms include:
    • Heating and ceiling fans
    • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
    • 2 bathrooms with deep soaking tubs and free toiletries
    • Flat-screen TVs with digital channels and DVD players
    • Furnished balconies or patios, wardrobes/closets, and separate sitting areas

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (9 AM - 5 PM) and Saturday - Saturday (9 AM - noon)
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.00 per night
Cribs (infant beds) are available for AUD 30 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 30 per stay
  • Rollaway bed fee: AUD 40.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Does Montana Palms Resort have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

Is Montana Palms Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Montana Palms Resort?

Check-in start time: 2 PM; Check-in end time: 5:00 PM.

What time is check-out at Montana Palms Resort?

Check-out is at 10 AM.

Where is Montana Palms Resort located?

Located in Mermaid Beach, this apartment building is steps from Putt Putt Golf Mermaid Beach and Soak Bathhouse. Pacific Fair Shopping Centre and The Oasis are also within 1 mi (2 km). Broadbeach South Light Rail Station is 12 minutes by foot.

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Reviews

Reviews

8.8

Excellent

8.6

Cleanliness

8.8

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 40 out of 82 reviews
Rating 8 - Good. 35 out of 82 reviews
Rating 6 - Okay. 6 out of 82 reviews
Rating 4 - Poor. 1 out of 82 reviews
Rating 2 - Terrible. 0 out of 82 reviews

Reviews

Verified

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities, communication
Great location, very enjoyable stay
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Nicole

Liked: Room comfort, communication

Great family friendly stay

Great place to stay with a family, close to the beach and all major shops. Surprisingly quiet location even though its right off Gold Coast hwy.
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

PHILLIP

Liked: Amenities, property conditions & facilities
Great facility very in character for a holiday one of the very best in the area. All you need for a relaxing break excellent for family.
Stayed 5 nights in Apr 2024
Verified

8/10 Good

Verified traveler

Liked: Room comfort, communication

Good place to stay.

Good location, good condition, lovely pool area. Had all we needed.
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Gabrielle

Liked: Cleanliness, property conditions & facilities, communication
Great apartment close to beach.
Stayed 3 nights in May 2024
Verified

6/10 Okay

Maree

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious apartment with everything you need. Close to beach.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

jim

Liked: Cleanliness, property conditions & facilities, communication
good rooms well presented
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Tracey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very close to the beach and Nice family friendly restaurants . Some Stairs to get up to the apartments so pack light . Parking available and once the transport finishes soon for the tramway it will be amazing. Close to large supermarket and a central location . Beds were very firm . Apartment very practical and well equipped
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

lefulefu

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our room was great had every thing we needed , really enjoyed the pool and spa. We arrived early and our room was available to go in which we really appreciated. The only negative was the lights which randomly came on during the night other than that would definetly stay here again.
Stayed 7 nights in Apr 2024
Verified

8/10 Good

Gina

Liked: Cleanliness, amenities, communication
The building is dated but well maintained. Our unit was large with full kitchen, 2 bedsand 2 bathrooms and laundry. However, there was no AC in the bedrooms and in Summer time it was quite warm and even uncomfortable. There was AC in the living room thankfully. Also the building has no disability access. If you're elderly or injured it's not easy to get up all the stairs from the under ground parking area to the units. The location is great. Walking distance to a beautiful patrolled beach and surf clubs and close to Broadbeach. Pool and spa were great. Managed well. If you don’t care about AC or climbing stairs it's good value. Luved that it was non smoking too!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ann-Marie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place. Apartments were a great size and a bonus 2nd bathroom. Air conditioned and a laundry too. Pool was a great size and the whole place was tidy. Car parking was underneath the block. Steve the manager was amazing to communicate with. Its about 100m to the beach and 40m to the bus stop. The metro is being extended down and will soon stop right at the bottom of the street. Being out of surfers was a bonus. Kids were able to chill.
Stayed 12 nights in Dec 2024
Verified

10/10 Excellent

Jason Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartment spotless. Very clean and tidy. I would definitely come back and recommend. The only thing I would suggest improvement is the internet. Wifi doesn’t work well. Maybe needs a better router and provider.
Stayed 6 nights in Jan 2024
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, room comfort, communication

We love Montana Palms Resort!!

Thank you Julie and Steve for the most amazing mini vacay we’ve had for years!! I almost didn’t book this place after reading some people’s reviews, the building may be a little older but the apartments are so well appointed and absolutely spotless and the location is incredible and completely unaffected by the Gold Coast Highway road work chaos that’s going on right now. The pool is absolutely beautiful and gorgeous Mermaid Beach is not even 100m down the street with various places to eat and coffee. Absolutely everything was provided in the apartment and the provision of beach towels was also appreciated as we spent most of our four days in the water! The secure underground parking was also a plus, especially when driving a rental car and worrying about leaving it in the street. I can’t even think of one thing that could have made the stay any better, I loved it, my kids loved it and this is my new go to when hitting the Gold Coast in future, I’m not even going to look anywhere else! Value for money isn’t even comparable when you know what you get in all of the run down, dank Gold Coast motels that would have been more expensive than this and a lot less secure and enjoyable! If you’re looking for a relaxing getaway, don’t hesitate to book Montana Palms, 5 Star, in my opinion!!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

SUE

Liked: Cleanliness, property conditions & facilities, communication
The apartment was VERY spacious and VERY WELL equipped. It had loads of useful kitchenware, including a blender, sandwich press, containers etc, and even scissors, as well as the more standard equipment. There was also a cute little desk at which I got lots of online work done. Nearby cafes [Bam Bam and Rafiki, for example] were great, as was the pretty Mermaid Park. The 777 Express bus stop to the airport was also very close by, so it was a breeze getting to the airport. [The 777 stops at limited stops, but there are also buses to other destinations that stop at that Mermaid Park stop] With 2 bedrooms and 2 bathrooms, a washing machine and dryer, everything was easy. The only thing that disappointed us was the lack of a bathtub. I and my travelling companion had been longing for a soak in a bath.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Christopher Paule

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean rooms, amenities were great and very close to the beach
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Couldn’t fault was amazing will definitely be back.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Sharon Linda

Liked: Amenities, communication
Loved the grounds and the staff were friendly and accommodating
Stayed 7 nights in Oct 2022
Verified

8/10 Good

Verified traveler

Close to beach

Pleasant room type, nice to stay in smaller apartment complexes to avoid large groups of people
Verified

8/10 Good

Helen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place, however coffee cups in the cupboard were still dirty, handrail around the spa was loose, and the mattresses were a little uncomfortable
Stayed 5 nights in Sep 2022
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Steve and Julie were great. Large amount of plates and cutlery so you can cook for yourself and not have to go out for dinner all the time. Lovely location
Stayed 7 nights in Sep 2022
Verified

8/10 Good

Regina

Liked: Cleanliness, amenities, communication
It’s quiet, but it’s old. Aircon only worked on cooling down not warming up. Front door didn’t lock properly so felt a little insecure. The milk in the fridge was off, better to bring your own
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Ayako

Liked: Check-in, communication
Disliked: Cleanliness
チェックインやアウトはスムーズでしたがカギが1つしかなく不便でした。また食器類や調味料など少し汚れていたのと、バスルームのヘッドが壊れていてメインのシャワーは使えませんでした。夜のパッキング中になぜか突然ブレーカーがとびびっくりしましたがオーナーが真夜中にもかかわらずすぐに対応してくれ助かりました。ロケーションは最高でした
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Chia cheng

Liked: Cleanliness, amenities, communication
非常棒的住宿
Stayed 9 nights in Jan 2026
Verified

8/10 Good

Neil

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nothing out of the ordinary,started out quiet,last night was noisy -new occupants.
Stayed 5 nights in Apr 2022