Dear Bora, Thank you for taking the time to post a review following your recent stay. I am pleased to read that you found the Hotel well located. We hope to welcome you back in near future.

Dear Hocheol, Thank you for taking the time to post a review and share your recent experience. I certainly apologise that we did not meet your expectations on this occasion.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michaela Bakovkova Reservation Supervisor

Dear Louisa ,Thank you for taking the time to tell us about your experience at the Novotel Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Dorcas Reservation

Dear Zlatko,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,

Dear Jason,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Best Regards,Dorcas B.Reservation Manager

Dear Peter ,Thank you for taking the time to tell us about your experience at the Novotel Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Dorcas B.Reservation Manager

Dear Aimee,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Best Regards,Dorcas B.Reservation Manager

Hi Leonard,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

Good Day David,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

Hi Binita,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 4-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

Hi WIlliam,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 4-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

Hi Mustafa,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

Hi Brodie-Lee,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

Hi Masahiko,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

Hi Brooke,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

Hi Jason,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

Dear Barry,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Best Regards,Dorcas B.Reservation Manager

Hi Mahran D,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 3-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

Hi James,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

Hi Dobrica,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

Hi Tomoko,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

Dear Raymond,We very much appreciate your comments regarding your stay at the Novotel Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,

Hi Ranjini,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 4-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

Dear Kevin,We very much appreciate your comments regarding your stay at the Novotel Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,

Hi David,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 4-star rating and you sharing your experience.Best Regards,

Hi Matt,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,

Dear Abdul Ghani,We very much appreciate your comments regarding your stay at the Novotel Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,

Dear Guest,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 4-star rating and you sharing your experience.Best Regards,

Hi Hannah,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,

Hi Yogeshkumar,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 4-star rating and you sharing your experience.Best Regards,

Hi Kevin,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 4-star rating and you sharing your experience.Best Regards,

Hi Ravneel Rajnay,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

Good Day Margaret,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

Dear Shubham,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short by failing to inform you that parking is chargeable on departure as we do not own the parking. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Best Regards,Dorcas B.Reservation Manager

Dear Parsis,Thank you for taking the time to tell us about your experience at the Novotel Surfers Paradise, it is always a pleasure to receive positive feedback from our guests.Thank you for your comments regarding your stay with us and I will share your feedback with the Team as I know that they will be as pleased as I am to know that you enjoyed your stay and the service that you received throughout your stay with us in the heart of Surfers Paradise.Thank you again for your feedback and we hope to welcome you back to Novotel Surfers Paradise in the future.Best Regards,Dorcas B.Reservation Manager

Dear Nicole, Thank you for taking the time to tell us about your experience at the Novotel Surfers Paradise, it is always a pleasure to receive positive feedback from our guests.Thank you for your comments regarding your stay with us and I will share your feedback with the Team as I know that they will be as pleased as I am to know that you enjoyed your stay and the service that you received throughout your stay with us in the heart of Surfers Paradise.Thank you again for your feedback and we hope to welcome you back to Novotel Surfers Paradise in the future.Best Regards,Dorcas B.Reservation Manager

Hi Saima,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 4-star rating and you sharing your experience. I have passed the feedback in regard to the fan to the engineering team to fix accordingly.Best Regards,Dorcas B.Reservation Manager

Dear Rafayat,Thank you for taking the time to tell us about your experience at the Novotel Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Dorcas B.Reservation Manager

Dear Xiao, Thank you for taking the time to post a review following your recent stay. I am pleased to read that you found the team friendly. We hope to welcome you back in near future.

Dear Youssef, Thank you for sharing your feedback in regards to the hotels rooms Ambiance and décor. I am a pleased to inform you that we are currently working towards new and fresh ideas that l trust will restore the look and feel of the hotel.

Dear Michelle, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Madison,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 5-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

Dear Suzy,Thank you for taking the time to tell us about your experience at the Novotel Surfers Paradise, it is always a pleasure to receive positive feedback from our guests.Thank you for your comments regarding your stay with us and I will share your feedback with the Team as I know that they will be as pleased as I am to know that you enjoyed your stay and the service that you received throughout your stay with us in the heart of Surfers Paradise.Thank you again for your feedback and we hope to welcome you back to Novotel Surfers Paradise in the future.Best Regards,Dorcas B.Reservation Manager

Dear Renee,Thank you for taking the time to tell us about your experience at the Novotel Surfers Paradise, it is always a pleasure to receive positive feedback from our guests.Thank you for your comments regarding your stay with us and I will share your feedback with the Team as I know that they will be as pleased as I am to know that you enjoyed your stay and the service that you received throughout your stay with us in the heart of Surfers Paradise.Thank you again for your feedback and we hope to welcome you back to Novotel Surfers Paradise in the future.Best Regards,Dorcas B.Reservation Manager

Hi Wayne,Thank you for taking the time to leave a review of Novotel Surfers Paradise and we appreciate the 4-star rating and you sharing your experience.Best Regards,Dorcas B.Reservation Manager

Dear John, Thank you for taking the time to tell us about your experience at the Novotel Surfers Paradise, it is always a pleasure to receive positive feedback from our guests.Thank you for your comments regarding your stay with us and I will share your feedback with the Team as I know that they will be as pleased as I am to know that you enjoyed your stay and the service that you received throughout your stay with us in the heart of Surfers Paradise.Thank you again for your feedback and we hope to welcome you back to Novotel Surfers Paradise in the future.Best Regards,Dorcas B.Reservation Manager

Dear Sandeep,We very much appreciate your comments regarding your stay at the Novotel Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Dorcas B.Reservation Manager