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Reviews of Pere Marquette Lodge & Conference Ctr.

3 out of 5
Pere Marquette Lodge & Conference Ctr.
13653 Lodge Blvd, Grafton, IL

Reviews

8.8

Excellent

Rating 10 - Excellent. 84 out of 150 reviews" "
Rating 8 - Good. 45 out of 150 reviews" "
Rating 6 - Okay. 12 out of 150 reviews" "
Rating 4 - Poor. 7 out of 150 reviews" "
Rating 2 - Terrible. 2 out of 150 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Rodney

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little big town
The lodge was very nice, deco friendly. The room was nice. The restaraunt was we equipped to handle a large group. Plenty of options to find something to do. A lot of history in this area. Well worth the visit.
Stayed 4 nights in Jul 2021

6/10 Okay

kylie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Here for a party
Place is nice, sevice was great. Rooms need updating.
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Gorgeous scenery and magnificent CCC buildings. The Lodge is unique and beautiful
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. The only problem is you can get the one in hand and then you have a good day of work so I will have it on your computer when I can come over to my office to see you and I have to work tomorrow and then I can run to the church tomorrow to see you and then I can come over to you get a couple things I can.
Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful view of Illinois river. The Lodge was beautiful, room comfortable, staff very friendly and helpful. Very close to Grafton area bars and restaurants. My on complaint, most hotels have small refrigerators and a microwave. We were there a couple of days and had leftovers from dinner one night. Couldn't warm them up later?
Stayed 2 nights in Feb 2021

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Jan 2021

10/10 Excellent

joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Scott

Stayed 2 nights in Jan 2021

4/10 Poor

James

Liked: Cleanliness, property conditions & facilities, room comfort
Clarification upon check in
We stayed a few months ago and fell in love with the restaurant and extra large hot tub. We booked a room to enjoy them both again but both were closed. We spent an hour round trip to get food over it and sat in room watching some rerun because the hot tub was down. Very disappointed
Stayed 1 night in Dec 2020

10/10 Excellent

Claralyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Pere Marquette
Beautiful lodge and guest rooms! Pool looked great too. Fun location that’s close to Grafton and Alton. Many relaxing hiking trails.
Stayed 1 night in Dec 2020

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great escape
Great get away. Covid restrictions caused some minor inconveniences. The dining room and hot tub were closed. We were able to take food into the lodge great room.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2020

10/10 Excellent

Tammie R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Restaurant had very good food but due to COVID you could only pick it up and take it to your room. They automatically added an 18% gratuity, which seems odd for carry out
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020
Response from Jena on Mar 21, 2020
Thank you for your 5 Star rating, We appreciate it.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Jena on Mar 9, 2020
Thank you for the 5 stars, Please return soon. Thank you!

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Jena on Feb 24, 2020
Thank you for your response. Please return soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Lodge at everyday price.
Like being at one of the Great Lodges in the West, but right here in the midwest. Loved staying in one of the cabins built by the CCC.
Stayed 2 nights in Feb 2020
Response from Jena on Feb 17, 2020
THANK YOU FOR YOUR WONDERFUL FEEDBACK, WE GREATLY APPRECIATE IT.

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020
Response from Rose - Front Desk Manager on Feb 16, 2020
Thank you for your review!

10/10 Excellent

Jill C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cottage was very cute. Lodge area very comforting and relaxing.
Stayed 1 night in Feb 2020
Response from Rose - Front Desk Manager on Feb 14, 2020
Thank you for the Review!

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was fine. Looks like it is great for families. Iwas not there long enough to take advanyage of amenities
Stayed 1 night in Feb 2020
Response from Jena on Feb 11, 2020
Thank you for your feedback, greatly appreciate it.

10/10 Excellent

Mark, Jefferson City, MO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rustic getaway. Lodge is very modern and clean. Great pool and hot tub! Wonderful setting.
Stayed 2 nights in Feb 2020
Response from Jena on Feb 11, 2020
Thank you for you feedback, we greatly appreciate it. Come back soon!

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful Cabin
We had some noisy kids running in the hallway right after we checked in and the desk clerk graciously provided us with another room which we really enjoyed… One of the cabins. So grateful, it really made our trip wonderful – can’t wait to come back!
Stayed 1 night in Jan 2020
Response from Rose - Front Desk Manager on Jan 11, 2020
Thank you so much for your review!

6/10 Okay

Mary

Liked: Staff & service
Stayed 1 night in Jan 2020
Response from Rose - Front Desk Manager on Jan 6, 2020
Thank you for your review!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and nice restaurant. Lovely place to take a walk or hang out in lobby. Nice pool.
Stayed 1 night in Dec 2019
Response from Jena on Dec 28, 2019
Thank you for the rating of a 5. We appreciate your feedback and look forward to your return.

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities
The room Size we received was less than 1/2 of the picture portrayed as the one we chose. And did not have the furniture depicted that we wanted. When we asked about it they said because we booked through a third party, that was what we got, they save their nicer and bigger rooms for those who book directly from them.
Stayed 2 nights in Dec 2019
Response from Jena on Dec 10, 2019
Dear Anonymous We only have 2 rooms that we consider upgrades, but on a daily basis they are an additional $10.00 per night. All of our rooms are rustic. When you book through a Third party they are not as familiar with our property, therefore when they book you a QQ, any of our QQ applies. If in the future you use a Third party, maybe a call to the property would better guide you in what you have your heart set on. Sorry for the miscommunication. If you are in the area, please stop by and we would be happy to show you all our room types, in order to get the room you are wanting.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Rose - Front Desk Manager on Dec 9, 2019
Thank you for your review!

10/10 Excellent

Shona, St. Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect retreat for relaxation. The Lodge is a beautiful warm and cozy place. We enjoyed the warmth and welcoming fireplace, the games in the main lobby, the pool, and the beautiful river view from our room! The breakfast was delicious! We took a challenging and scenic hike after breakfast, then enjoyed the new Grafton skyway tram to the Local winery. It was such a quaint and wonderful stay!
Stayed 1 night in Dec 2019
Response from Jena on Dec 7, 2019
WOW Thank you so much for the great review. We appreciate that you enjoyed your visit. Please come back soon.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Rose - Front Desk Manager on Dec 6, 2019
Thank you for your review!!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great setting. Room keys kept getting de-magnetized. Had to go back to restore them.
Stayed 4 nights in Nov 2019
Response from Jena on Nov 14, 2019
Thank you for your feedback. We have determined that the last batch of key cards are defected, and we have filed them all in the trash. Thanks again

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019
Response from Jena on Nov 1, 2019
Thank you for the 5 Stars! We appreciate your business.

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Jena on Oct 30, 2019
Thank you for the 10 rating! We appreciate your business.

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019
Response from Jena on Oct 27, 2019
Thank you for the 5 Star review. We appreciate your business.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.History and geography. Rustic charm Opportunities to enjoy respite.
Stayed 1 night in Oct 2019
Response from Jena on Oct 21, 2019
Thank you so much for your review. We appreciate the 5 star rating.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Rose - Front Desk Manager on Oct 12, 2019
Thank you so much for your review!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Rose - Front Desk Manager on Sep 27, 2019
Thank you for your review!

10/10 Excellent

Margaret, Illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding stay
Nice place for summer/fall stay.
Stayed 1 night in Sep 2019
Response from jena on Sep 15, 2019
Thank you for your feedback, we appreciate your business and hope you return soon.

10/10 Excellent

VALERIE V.

Liked: Cleanliness
Illinois State Parks are hidden gems!
Lovely & Serene.
Stayed 4 nights in Aug 2019

8/10 Good

Jeff

Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2019
Response from Rose - Front Desk Manager on Sep 11, 2019
Thank you!

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Except for the idiot who decided to smoke in their room and set off the smoke alarm at 4 A.M. our stay was pleasant. The staff were attentive and
Stayed 1 night in Sep 2019
Response from Jena on Nov 21, 2019
Thank you for your rating, and we do apologize for the Alarm.

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I paid good money for a room not clean. Cobwebs, hair from previous person in shower. Disgusting. Bed had stains.
Stayed 1 night in Aug 2019
Response from Jena on Oct 8, 2019
I am very sorry that you were unhappy with your stay at the lodge. If you feel that you could give us a second chance to make up for not meeting your expectations please feel free to contact me directly. Thank you!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautifully set in a State Park. Lots of outdoor activities to keep you busy for days. The lodge was fantastic as well. Checkers, chess, connect four, cards, and lots more games to keep you busy. The pool and hot tub were very clean and lots of fun. The restaurant has A-MAZING fried chicken. Seriously, don't we at anything else. The winery is wonderful as well. We took a few bottles home after doing a full tasting of their offerings. The woman who served us the wine was knowledgeable, polite, and lots of fun. Overall, what a great retreat. Pro tip: bring snacks as there are no convenience stores close by. Also bring good hiking shoes.
Stayed 1 night in Aug 2019
Response from Jena on Aug 19, 2019
Thank you so much for the 5 out of 5 rating. we appreciate having guests that love being here and appreciates our surrounding. Thank you so much! Jena Sievers AGM Pere Marquette Lodge.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to relax and enjoy the great outdoors. The inner lobby is a fun place to people-watch and play board games inside what looks like The Great Hall of some castle. I would suggest hooks on the inside of the bathroom door.
Stayed 1 night in Aug 2019
Response from Jena Sievers AGM on Aug 13, 2019
Thank you for the wonderful 5 out of 5 rating. We appreciate your business and look forward to you returning. Hooks on some of our doors have been installed. We hope that this is completed soon. Thank you!

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice large room it was clean and the property was well maintained and staff was excellent.
Stayed 2 nights in Aug 2019
Response from Jena Sievers AGM on Aug 11, 2019
Thank you so much for your review we greatly appreciate it.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeated I was in Rm. 216 and wanted a 6:30 morning wake-up. Never got it. Late start impacted drive back to Chicago. Only ripple in the 2 day stay.
Stayed 2 nights in Aug 2019
Response from Rose Voigt - FDM on Aug 9, 2019
I'm so sorry that happened, I will be sure to discuss this with my staff.

2/10 Terrible

JaQuita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived at about 9:30pm the restaurant closed at 10p it was a hour drive back for food do I canceled I still haven’t received my money back they said they would refund me one night bc it was a no show but I did show I have documentation to prove it
Stayed 2 nights in Jul 2019
Response from Jena on Nov 21, 2019
Thank you for your comment. You booked with Hotels.com, therefore your refund comes from them. We adjusted on our end. Plus our Restaurant closes at 9:00 PM on Friday and Saturday and Sunday thru Thursday at 8:00 PM.

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!!
Nice rooms, staff is very friendly. Nice peaceful area. Needs a bit of updating but overall still very good. Clean!! Bed was comfortable! We are planning on returning soon.
Stayed 1 night in Aug 2019
Response from Rose Voigt - FDM on Aug 8, 2019
Thank you for your review!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stau
Wonderful place, very quite and away from the hustle and bustle of the city. Hotel and restaurant were great.
Stayed 1 night in Jul 2019
Response from Rose Voigt - FDM on Aug 8, 2019
Thank you for your review!

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cabin stay
Amazing! This was our third year staying in the cabins. The kids loved it!
Stayed 1 night in Jul 2019
Response from Rose - Front Desk Manager on Aug 4, 2019
Thank you for your review!

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Rose - Front Desk Manager on Aug 4, 2019
Thank you for the review!