Gran Canaria, Canary Islands hotel rooms at the Steigenberger

"Food was great, the room was good despite the bed being in the top 3 of worst beds I've ever slept on (it nearly ruined our trip by destroying my back) and the sofa pullout bed being a literal torture device for our kids. The kids and family pool were probably the warmest heated pool we've found in Europe during the winter and the bouncy thing in the kids pool was a blast for the kids. There were alwast plenty of lounge chairs but the reviews are correct--they are not the most comfortable with that metal bar pushing into your back. The nearby beach wasn't the best and we preferred to use our car and drive to nearby nicer beaches. The all-inclusive food was great for adults, but they really didn't have a set aside kids buffet (plain noodles, chicken nuggets, fries, etc like alot of places). All around though, we really enjoyed our time here (we always focus on the good)."

"Lovely hotel very relaxing "

"Rooms need total revamp. Tired and stained walls and carpets. Heartless hotel. "

"Had a perfect week's stay. All the staff were so friendly, helpful, and made us feel incredibly welcome. Breakfast was fantastic - we loved the pancakes, fresh fruit, and eggs. The pools are beautiful and as the main lazy river winds around the beautifully planted grounds there's always somewhere fairly private and quiet to lay out. The bars are very fairly priced, with great drinks. Housekeeping quick and great attention to detail. Little details like the access to shower room after you've checked out are so helpful! We don't want to leave! "

"Internet no work in some rooms Safe box no work,coffee machine no work "

"Beautiful hotel with fantastic staff. Phenomenal breakfast not to be missed. Looking forward to our next stay. "

"Clean room, friendly staff and perfect location "

"Hotel in great location,cleaners kept the hotel bedrooms very clean ,they are definitely good at what they do ,asked for a kettle for room we were told by reception to use coffee maker ,no pods available in room though we were informed by reception shop across the road supplied them and the shop keeper knew exactly which ones we were to purchase .This was disappointing because I only drink tea and when using the coffee machine to warm water it leaked .The mugs too big for coffee machine .We did however had a great short break but it’s nice to start your morning off with either a cuppa tea /coffee without any hassle in your own room ."

"My agency tried to get in touch with them for an urgent cancellation due to hospitalisation ignoring them by phone and email. Shameless and greedy!"