Grateley Vacation Rentals

"My room was on floor 2 towards the back of the hotel. The Gym was on floor 1 at the front of the hotel yet the music from the Gym and work out classes was so loud I couldn’t concentrate on work and had to have the TV on max volume. Then there was the loud banging at the same time, coming from an open door or window. Gym music and loud banging stopped at 10pm. The room had a glass door to the en-suite, so you had full view of the person sitting on the toilet and everything else private people do in bathrooms. The rainfall shower squirted water everywhere other than straight down. Looks like it hasn't been cleaned in the last 10 years. The carpets had many stains on it, making the room feel dirty if you walked around in bare feet. Bedside lamps each side were plugged into the only power socket by the bed. So you had to make a choice of light or your electronics. For the prices they charge you’d expect a much higher standard of room. £118 for one night in a small double room. Plus you have to pay for parking. It was like a continental cheap motorway motel worth maybe £40 per night at best. I assume you pay this over the top rate due to the Gym and having a Starbucks on site. I wouldn’t recommend this hotel to anyone. Go down the road to the Double Tree by Hilton and not only save yourself £30 or so, but you get a better room. Cleaner, more spacious, sockets everywhere round the room, better spacious desk to work, shower that works. free parking for Blue Badge holders."

"Room was good, staff nice, "

"Great location, rooms are nice, breakfast is great especially the eggs!"

"Great hotel"

"Breakfast choices were excellent. The buffet has eggs over easy , scrambled plus ham,sausage too much to mention. Plus real fresh bread, cereals any kind of coffee and hot drinks plus juices! "

"Room was clean & tidy, may be a bit on the "tired" side, but no complaints. The connecting corridors from reception to accommodation blocks were cold, but the accommodation blocks and rooms were nice & warm. Restaurant menu I thought was limited - certainly nothing special and a bit on the prciet side for what you got (I had a chicken Cesar salad and it wasn't the best - lettuce seemed like it was from a 99p ASDA packet and on the "turn", about 6 small croutons, and chicken “breast” that had been "coated" in something...and was very wet - all the signs of cheap ingredients used to try and make an expensive looking dish (it didn’t look or taste it, sorry). Breakfast – good selection – cold & hot. Usual problem with cooked food left under heat lamps… dried out food, especially the eggs, followed by the beans and mushrooms – I asked for poached eggs and they were PERFECT. Overall, an ok stay, clean & tidy, but a tired hotel (I stayed here around 10 yrs ago and nothing had changed) – has great potential due to outs “rural & woodland” setting, but needs investment."

"Hotel is lovely with a great setting on the river, staff were very helpful and friendly, breakfast was first class, as was the Evening meal, did feel that the tables in the restaurant were a bit dated so a cloth to cover the table would have made it look so much nicer, I appreciate that the building is very old and had I known how noisy it was going to be I would have asked for an upstairs room, you could hear every step because the floorboards were very creaky and none of room doors had a soft close mechanism so there was constant door banging, it would also have been helpful if all guests could be reminded to be considerate by keeping the noise down when returning to there rooms late at night on the information sheet in the room. Having said all that it is a beautiful place in a great location and I will definitely be returning in a few months. Thank you "

"The staff were above and beyond helpful. Kind and very welcoming. The breakfast was really good. I would go back."

"The only issue we had was when we finished our meal in the bar the plates and cutlery were not cleared from our table and were still on the table when we left the bar at the end of the evening"