Great Barrier Reef, Australia - New Zealand and the South Pacific hotel rooms at the ALH Group

"Room smelled a bit mouldy"

"Initial room had an odor but was addressed immediately by front desk. Perfect location! Clean rooms with professional staff. "

"We enjoyed our stay - the staff were super friendly and helpful. Great resort for Australian standards if you after somewhere to prop and stop , great pools , gym and excellent dining choices - will definitely return."

"The room was very small, the bathroom was quite slippery, the bedsheets looked clean but smelled bad...one pillow case had dried booger...the admin staff almost seem not to want to engage with the guests...they charged for parking in the carpark, that should've been complimentary at least...not even a couple of bottled water in the very small fridge...over all we are not going to use the hotel again...and will not recommend to any of my friends who wants to go to Cairns...very disappointing."

"Yes great place to stay "

"A few little ants in the bathroom, but other than that everything was good."

"Amazing view 😍 giant room. Everything was perfect "

"Grate place to stay had a good time. But downfalls were the staff at the bar both at the poo and outside the pool were pretty bad. They seemed like they were all having the worst day and like it was a big inconvenience to take your order. There was no conversation so nothing just plain rude pretty much mannerism every day at the bars. Staff at front desk were always lovely though. And as far as wet weather activities at the resort there was none so that was a bit of a joke not even having a games room."

"We really enjoyed our stay "