"Historic hotel with great historic feel with updated amenities. Right near lots of things (millennium park). Only con: Ordered food to take back to our room in the lounge, and they were running behind so the bartender said he could call up to my room when ready for me to come get. After an hour I attempted to call them (they have no phone I’m told). I went down and found our food was sitting in the counter. Got it up to our room and food was cold. Frustrated that I didn’t get the call or just told to come back down at a certain time. I should have gone back, because it was a large order, but we were exhausted & at that point just wanted some food so we could go to bed. Otherwise the hotel was great"