"This was my second excellent stay at the Marine Hotel. The first time could've been a fluke, but this second stay and the outstanding service and warmth of the staff proved that five star service is the absolute norm at this oustanding property and the management is clearly strong. I had a girls trip and two ocean facing rooms. Two of my friends this was a first visit to Africa and one of them had a lot of serious medical challenges (organ transplants and cancer survivor). For her, we needed a lot of bottles of distilled water for medical care and the Marine stepped up without any questions!! The tears of relief in my friends eyes, who is so used to searching for this critical medical need anytime she travels, was worth the booking alone. But the staff went out of their way to make the trip special. Patrick gave us a wonderful overview of the hotel and rooms and tips on whale watching that exceeded our expectations. The rooms were lovely, comfortable and beautifully appointed with every amenity (love the Africology products). Food in the restaurants was outstanding as well as the friendly service. The location is superb - WE HEARD WHALES breathing from our room when the window was open!! The location on the Cliff Walk is stunning. When visiting Hermanus this is the only place I will stay. If you have a chance to book an ocean view room, or just stay at this hotel, do not miss it!!! It was a universal favorite amongst my girlfriends - hands down and two thumbs up!!! Love love!"