Find Resorts & Hotels with Spas in Greater West Lyon

"Great customer service and staff. Great location! But terrible rooms ! No air conditioner! Bathroom flashing didn’t work! King bed room , was super small even for 1 person !!! Didn’t have Iron . Not clean! Breakfast was terrible! They charges €34 for each person but for nothing. ! No variety!!!! Even basic!!!"

"Staff was excellent. But for a four star hotel I thought it was lacking. Small rooms. Pretty basic decor. One of the worst showers — barely a trickle, not hot, and drain backed up. Prices were elevated unreasonably (5€ a 33cl soda in the minibar, 8€ a beer). It wasn’t a bad experience. But for the price I paid I’d expect a better experience."

"Lovely location, wonderful staff"

"Great location"

"Despite listing that the property had AC they in fact did not. This resulted in us having to keep the windows open to the street noise outside"

"Wonderful staff, very helpful and especially patient with other guests who didn’t know how to behave. Nice upgraded room with view of the river. Only problem was the elevator broke but the helped move our luggage down two flights of stairs. This is a great location if you are visiting old town. Everything is within walking distance. I wish they had access cards instead of old fashioned keys, I’m not sure what the charm of metal keys is. Also, the doors to the rooms tend to slam shut with great force so we were woken early by several not so considerate guests…. Overall a great pick, staff made it very easy."

"Matelas un peu durs, ne contribue pas à un bon sommeil."