"Check in initially went well. We were told we were given a room upgrade. The room was definitely not an upgrade!! The floor was under construction and the noise level was extremely loud! A lot of hammering and drilling. When we inquired how long the noise would continue, we were told it was from 9am to 9 pm. We asked for a quieter room and the front desk reacted with an attitude and our room was downgraded. There is no way the hotel did not know about the noise on this floor and they never seemed apologetic for assigning us to a room on it."