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Reviews of Sleep Inn

2.5 out of 5
Sleep Inn
501 South Blackstock Rd, Spartanburg, SC

Reviews

5.8
Rating 10 - Excellent. 64 out of 335 reviews" "
Rating 8 - Good. 67 out of 335 reviews" "
Rating 6 - Okay. 50 out of 335 reviews" "
Rating 4 - Poor. 62 out of 335 reviews" "
Rating 2 - Terrible. 92 out of 335 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Heidi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no towels. They overcharged me for having puppies which they should have put on the thing that you'd have to pay to have them they told me the dirty towels to bring them back down to them and then they would give me clean towels. No housekeeping for 3 days p
Stayed 2 nights in May 2024
Response from VD on May 20, 2024
Dear Madison,I am sorry to hear that you had a poor experience at our hotel.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.Also to inform you that our property is pet friendly the has a charge of 30 + taxes per day and per pet.Vanessa Diaz Sleep Inn

2/10 Terrible

RaeLene

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very old and dated. The carpet was disgusting and didn't look like it had seen a vacuum recently much less a shampoo. In my 3 day stay there was not a single piece of linen that was not stained. I never did get any kind of housekeeping service, even when I specifically asked for it on the second day. The only redeeming quality was that the mattress was at least comfortable.
Stayed 3 nights in May 2024
Response from VD on May 15, 2024
Dear Raelene,We deeply apologize that you were not pleased with the cleanliness of the room and that you were not happy with the service. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. Vanessa DiazSleep Inn

2/10 Terrible

ROBERT

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to check in was so nasty did not stay. Still looking for my refund
Stayed 1 night in Feb 2024
Response from VD on May 14, 2024
Dear Robert,Thank you for taking the time to complete our online survey. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. Vanessa Diaz Sleep Inn

8/10 Good

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nothing in particular
Stayed 1 night in May 2024
Response from VD on May 14, 2024
Dear Margaret, Thank you for taking the time to complete our online survey. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope to see you again. Sincerely,Vanessa Diaz Sleep Inn

8/10 Good

Eldar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2024
Response from VD on May 7, 2024
Dear Eldar, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.Your feedback is important for us. We hope for an opportunity to host you again.Sincerely, Vanessa Diaz Sleep Inn

6/10 Okay

Sasha-Gay

Liked: Staff & service, property conditions & facilities
👍
Stayed 1 night in May 2024
Response from VD on May 2, 2024
Dear Sasha-gay, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback is important for us. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. Sincerely,Vanessa Diaz Sleep Inn

10/10 Excellent

Alejandro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only bad thing was saw a roach as I was leaving the room
Stayed 1 night in Apr 2024
Response from VD on Apr 30, 2024
Dear Alejandro, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback is important for us. We would love to host you again.Sincerely, Vanessa Diaz Sleep Inn

10/10 Excellent

Michelle

Stayed 2 nights in Apr 2024
Response from VD on May 16, 2024
Dear Michelle, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your satisfaction is important to us. We hope to see you again. Sincerely,Vanessa Diaz Sleep Inn

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and clean.
Stayed 2 nights in Apr 2024
Response from VD on Apr 26, 2024
Dear Michelle,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Although we are glad that you were pleased with the staff service, We hope to see you again. Sincerely, Vanessa Diaz Sleep inn

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great interstate hotel conveniently it off of I 26 Great staff easy check-in process clean room.
Stayed 2 nights in Apr 2024
Response from VD on Apr 23, 2024
Dear Daniel, We are delighted that you responded to our online survey. Your satisfaction is important to us.Although we are glad that you were pleased with the service, We hope to see you again. Sincerely,Vanessa DiazSleep Inn

2/10 Terrible

Glenn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air condioner didn't work. Had to change rooms. The TV isn't working. It has one station. Won't change stations. The commode is leaking and is running constantly. Can hardly wait for breakfast. Desk clerk is trying to fix everything. It's not her fault.
Stayed 1 night in Apr 2024
Response from vd on Apr 17, 2024
Dear Glenn, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again and offer the stay that you truly deserve.Vanessa Diaz Sleep Inn

6/10 Okay

Alex

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from VD on Apr 16, 2024
Dear Alex, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback is important for us. We hope to see you again. Vanessa Diaz Sleep Inn

10/10 Excellent

Reaiah

Stayed 5 nights in Apr 2024
Response from vd on Apr 30, 2024
Dear Reaiah, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback is important for us. We would love to host you again.Sincerely, Vanessa Diaz Sleep Inn

8/10 Good

john

Traveled with group
Liked: Cleanliness, property conditions & facilities
Had to wait for front desk staff. They were at another property
Stayed 1 night in Apr 2024
Response from VD on Apr 10, 2024
Dear John, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. I would like to apologize for the inconvenience at the time of the check-in process.I will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. I hope for an opportunity to properly host you in the future.Vanessa Diaz Sleep Inn

8/10 Good

Keluis

Stayed 2 nights in Apr 2024
Response from VD on Apr 30, 2024
Dear Keluis, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback is important for us. We would love to host you again.Sincerely, Vanessa Diaz Sleep Inn

10/10 Excellent

Alex

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
This hotel is a good option if the price is right. It’s by no means a luxurious stay but it is comfortable and convenient to the highway and several food options. The location is behind a mechanic shop. My only issue was the towels were stained and the duvet was dirty.
Stayed 1 night in Apr 2024
Response from vd on Apr 5, 2024
Dear Alexandra,We deeply apologize that you were not pleased with the cleanliness of the towels and duvet.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We would love to host you again and better serve you.Sincerely,Vanessa Diaz Sleep Inn

6/10 Okay

Harry

Stayed 1 night in Mar 2024
Response from VD on Apr 5, 2024
Dear Harry, Thank you for taking the time to complete our online survey.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Sincerely,Vanessa Diaz Sleep Inn

2/10 Terrible

kentrail

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a good thing for the management too turn you down after you then spent your money
Stayed 1 night in Mar 2024
Response from vd on Apr 4, 2024
Dear kentrail, Thank you for taking the time to complete our online survey.The security deposit of 100 is mandatory for any incidental on the room.Sincerely,Vanessa Diaz Sleep Inn

2/10 Terrible

June

Rude
Stayed 1 night in Apr 2024
Response from vd on Apr 3, 2024
Dear June, Thank you for taking the time to complete our online survey.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We're hoping that when you find yourself in the area again, you will give us another shot.Sincerely,Vanessa Diaz Sleep Inn

2/10 Terrible

Michelle Nicole

Stayed 7 nights in Mar 2024
Response from VD on Apr 21, 2024
Dear Michelle, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Vanessa Diaz Sleep Inn

2/10 Terrible

James

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffing is horrible. They also took my deposit for a makeup stain. An said i had yo pay for them to wash it out never have i ever ben charged for sheets that had to get washed regardless....
Stayed 1 night in Mar 2024
Response from vd on Mar 28, 2024
Dear James, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback is important for us. We ask for a security deposit in case of any incident in the room. This includes stains on the sheets, bedcovers and others.Vanessa Diaz Sleep Inn

10/10 Excellent

miguel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Mar 2024
Response from Vd on Mar 27, 2024
Dear Miguel, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. Vanessa Diaz Sleep Inn

10/10 Excellent

YANET

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room size was great, but the rug was dirty. The room smelled horrible. I couldn’t breathe. The mattress was terrible, we barely rested. Its a shame because the space had potential. The elevator stopped working twice, so we decided to use the stairs. The hotel was dirty overall, so we decided to not even go to breakfast since we didn’t trust the hotel at all. You guys have potential, you are in need of a manager that cares for cleanliness. Oh I forgot to mention that the sheets were so wrinkled that I thought they weren’t washed and dried, but we smelled them and they smelled clean. You should not rate the hotel with 2 stars. Thisis a one star hotel. Oh I had to get product myself and clean the toilet as it was so dirty. The worst experience ever.
Stayed 2 nights in Mar 2024
Response from VD on Mar 26, 2024
Dear Yanet,We deeply apologize that you were not pleased with the cleanliness of the room and that you were not happy with the service. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Vanessa Diaz Sleep Inn

2/10 Terrible

Chamnap

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in there were no towels or toilet paper. Called front desk 5 times 2 hours later they finally brought so up. People slamming doors all through the night. When I checked out, they charged me 10 dollayfot a small hand towel I used to wipe the tables because there were food or coffee spills left on the table. I would never stay at this place again. Guy at the front deak was very rude.
Stayed 1 night in Mar 2024
Response from vd on Mar 19, 2024
Dear Chamnap, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Vanessa Diaz Sleep Inn

2/10 Terrible

raheel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk did not speak english, I paid for entire month on my credit card and ajay at the front desk did not honor because he said the virtual credit card expedia sent declined, Expedia asked ajay to call expedia and he refused, telling me to hang up the phone with expedia
Stayed 1 night in Mar 2024
Response from VD on Mar 16, 2024
Dear Raheel, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Vanessa Diaz Sleep Inn

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service
The price was a good deal for 2 day's. I think the woman at night learned a little more english. If it wasnt for me speaking spanish the question would of took longer to answer me. The door to the room had a gap in it and you had to lift it by the handle to lock it. The bed has a metal frame and makes noise when you move around.
Stayed 2 nights in Feb 2024
Response from VD on Feb 26, 2024
Dear Jose, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope for an opportunity to properly host you in the future.Vanessa Diaz Sleep Inn

2/10 Terrible

Lyric

Traveled with family
Disliked: Cleanliness, property conditions & facilities
After my son and I had been in our room for about and hour or so, my son saw a ROACH crawling from behind our TV. I gave them the benefit of the doubt, killed it and it wasn’t 5 mins later there was another one close to the bathroom.
Stayed 2 nights in Feb 2024
Response from vd on Feb 26, 2024
Dear Lyric, I am sorry to hear that you had a poor experience at our hotel.Your comfort is our priority and your valued comments will be made available to the hotel's management for improvement.We hope to see you again and offer the stay that you truly deserve. Sincerely, Vanessa DiazSleep Inn

10/10 Excellent

Carmetris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤️It Peaceful And Quiet
Stayed 2 nights in Feb 2024
Response from vd on Feb 21, 2024
Dear Carmetris, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Vanessa Diaz Sleep Inn

10/10 Excellent

Jose

Good
Stayed 1 night in Feb 2024
Response from Vd on Feb 21, 2024
Dear Jose, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Vanessa Diaz Sleep Inn

6/10 Okay

Kanesssa

Business traveler
Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from VD on Feb 19, 2024
Dear Kanessa, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Vanessa Diaz Sleep Inn

8/10 Good

GARY

Stayed 1 night in Feb 2024
Response from Vd on Mar 21, 2024
Dear Gary, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to host you again.Vanessa Diaz Sleep Inn

2/10 Terrible

Maria, Riverhead

Stayed 1 night in Feb 2024
Response from VD on Mar 21, 2024
Dear Maria, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Vanessa Diaz Sleep Inn

8/10 Good

Maryrose

Liked: Cleanliness, room comfort
Disliked: Staff & service
Restful Night
Clean and comfy
Stayed 1 night in Feb 2024
Response from VD on Feb 13, 2024
Dear Maryrose, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Vanessa Diaz Sleep Inn

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Condition and service of the overnight hotel stay
There was confusion in the beginning about additional costs for smoking or damage to the room. The hotel wanted a deposit that was not reported in the hotels.com webpage. I ended up going across the street to another hotel under same ownership as previously mentioned. There was a language barrier between the from desk clerk and myself about the cost. I escalated to hotels.com chat service to follow with owner that I am billed only once for the room I stayed in. The floors in the bathroom and stay area were dirty. The smoke alarm was partially disassembled where one piece was under the night stand. I took pictures to cover myself. The bed linens were not clean with some unknown set in stains. The breakfast was not that great. The juice maker was broken. I ended up having only coffee and yogurt. I made sure as I left my card at the front desk that the room was in order. I don't recommend this hotel.
Stayed 1 night in Feb 2024
Response from VD on Feb 13, 2024
Dear Nanette, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Vanessa Diaz Sleep Inn

10/10 Excellent

RAKESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean motel but the check in..
Check in was supremely slow. And front desk couldn’t speak English!
Stayed 1 night in Feb 2024
Response from VD on Feb 9, 2024
Dear Rakesh, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. Vanessa Diaz Sleep Inn

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from vd on Feb 9, 2024
Dear Steven, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Vanessa Diaz Sleep Inn

8/10 Good

Christy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from vd on Feb 9, 2024
Dear Christy, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Vanessa Diaz Sleep Inn

2/10 Terrible

Florencio

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Vanessa on Feb 8, 2024
Dear Florencio, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Okay

KADISHA

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from VD on Feb 19, 2024
Dear Kadisha, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Vanessa Diaz Sleep Inn

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from VD on Feb 8, 2024
Dear Stephen, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Vanessa Diaz Sleep Inn

2/10 Terrible

William

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
No one's spoken English. Could not communicate cancel reservation
Stayed 1 night in Dec 2023
Response from vd on Feb 8, 2024
Dear William, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Vanessa Diaz GM Sleep Inn 864-595-4040

2/10 Terrible

Madison

Disliked: Cleanliness, staff & service, property conditions & facilities
There were bed bugs, I took pictures. There was also food in my fridge when I arrived. There was also white crusty stuff on the comforter, switched rooms bc of the bed bugs and there was white crusty stuff on the other comforter as well. I’ve never been in a more disgusting hotel. I’ve also never written a poor review for any place before in my life, which goes to show how horrible my experience was.
Stayed 1 night in Dec 2023
Response from VD on Feb 8, 2024
Dear Madison, It is great to receive feedback from you.We deeply apologize that you were not pleased with the cleanliness of the room and that you were not happy with the service. Know that this has been communicated with the management for future improvement. We hope to see you again and offer the stay that you truly deserve. Vanessa Diaz GM Sleep Inn 864-595-4040

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from vd on Feb 8, 2024
Dear Tamara, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Vanessa Diaz Sleep Inn

8/10 Good

draysha

Stayed 2 nights in Dec 2023
Response from vd on Feb 21, 2024
Dear Draysha, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Vanessa Diaz Sleep Inn

2/10 Terrible

Tammy

Liked: Room comfort
Disliked: Cleanliness, staff & service
The hotel does not have enough towels Ask front desk this morning for towels to shower before check out no towels clean The air or heater did not work traded room an still didn’t work Good location but terrible experience
Stayed 1 night in Dec 2023

2/10 Terrible

Alejandra

Traveled with family and small children
I cannot personally review the property because I never made it to the property. When I called Amazon prime there was $100 deposit that was not listed on the website, which is used to refine I cannot personally review the property because I never made it to the property. When I called Amazon prime there was $100 deposit that was not listed on the website, which I canceled no more than an hour after I made the reservation because I could not afford additional charges. Neither Hotels.com nor the property are assisting me in a refund of my money even though the deposit was NOT LISTED on the booking. It was hard enough having to get a hotel the night before Thanksgiving because I didn't want to sleep in the cold, but for them to refuse to refund me for a booking that was no more than 1.5 hrs old when I had no money to go anywhere else due to hard times is disgusting and unfair business practice.
Stayed 1 night in Nov 2023

2/10 Terrible

Rocco

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Their was a smell that was unbearable like a sewage leak or something. The staff were very rude
Stayed 1 night in Nov 2023

8/10 Good

Ashley

Stayed 2 nights in Nov 2023

10/10 Excellent

Omar

Stayed 1 night in Nov 2023

2/10 Terrible

Rodney

Stayed 2 nights in Nov 2023