Grilly, Auvergne-Rhône-Alpes hotel rooms at the Best Western

"Good room, easy to navigate, good staff."

"Great location for the airport and also to take a bus downtown. Small room but all we needed"

"clean, breakfast was good and easy to accesd"

"Amazing place, WONDERFUL staff. Minimal in terms of amenities but they provided awesome recommendations for food and drink around the city. Felt very much like a home- like environment. Would recommend highly !"

"Excellent hotel with a friendly and helpful staff. The breakfast was the best I have ever hat at an hotel. Excellent quality and variety of food items. The location of the hotel on the edge of old town is a great benefit. I look forward to staying at Citizen M hotels in other locations."

"Clean room"

"The HVAC in the room pretended to work but the temperature didn’t budge in two days. It was hotter in the room than outside"

"Staff need to be more professional "

"Abhorrent staff. I booked a stay for June which I immediately noticed was booked incorrectly for May instead. I was on the phone with them within 10 minutes of the booking to cancel/change my stay and the staff was extremely rude and would not refund me ANY of my money. On top of that the staff was incredibly unfriendly. I would avoid this place like the plague, they will try and swindle you."