"Resort review
The good: The place definitely had vacation vibes! Beautiful. Great beach, great pool.
The bad: Staff isn’t as accommodating or friendly as I was expecting. Often rude, especially bartenders. (Servers are mostly good.)
We had the all inclusive package and they gave us a purple hand band to wear during dining so they knew our meals & drinks are covered already. Yet, we STILL got a bill for each order!!! It’s so annoying. Bands are pointless.
The all-inclusive option is definite not worth it. It didn’t include room service.
If you’re gonna tip, tip in cash, always. Because the credit card tip doesn’t actually go to the servers. (Servers told us this.)
The hot tub water is never actually hot. Hot tub was not working most of the time and we kept asking for it to be fixed.
Our room key almost never worked. We kept asking for it to be fixed. They’d promise they’ll fix it “today,” but nothing. We kept needing to have staff open our door for us. My key didn’t work even on my last day.
They tried to compensate us for our inconvenience by offering us a free meal at a local restaurant or a 30-minute massage. So they tried - but the troubles remained.
The food was not good at all. It’s always a buffet for dinner (& btw, when it’s not buffet, if you eat anything from the buffet like the dessert & soups - even just the soup - it costs $40), and it wasn’t satisfying at all.
Prices are for some reason in USD.
Overall, NOT recommended, honestly."