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voco Guadalajara Neruda by IHG

4.0 star property
Travelers can explore the historic Basilica de Zapopan or Andares Shopping Center, then return to enjoy complimentary bicycle rentals and a 24-hour fitness center

Choose dates to view prices

Voco Guadalajara Neruda, an IHG Hotel, is near the Basilica de Zapopan, offering upscale comfort with modern conveniences. Guests can borrow bikes for free, work out in the 24-hour gym, or visit the nearby Andares Shopping Center with in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is ₩179,887
₩217,663 total
includes taxes & fees
Aug 24 - Aug 25

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

A hotel room with a bed, a desk, a television, and a window with curtains.

Standard Room

7.6 out of 10
Good
(4 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed (Mid Floor)

A modern hotel room with a bed, a sofa, a desk, and a TV.

Premium Room, 1 King Bed (Mid Floor)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed (High Floor)

A modern hotel room with a large bed, a sofa, a small table, and a view of the city.

Premium Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Mid Floor)

A modern hotel room with a wooden accent wall, a bed with white bedding, a desk with a lamp, and a chair.

Standard Room, 1 King Bed (Mid Floor)

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor)

A modern hotel room with a wooden accent wall, a bed with white bedding, a desk with a lamp, and a chair.

Room, 1 Queen Bed, Mobility Accessible (Mobility, High Floor)

8.0 out of 10
Very good
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (High Floor)

A modern hotel room with a large bed, a desk with a chair, a flat-screen TV, and a view of the city through large windows.

Standard Room, 1 King Bed (High Floor)

9.8 out of 10
Exceptional
(23 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (Mid Floor)

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Queen Beds (Mid Floor)

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (High Floor)

A hotel room with two beds, a desk, a TV, and a large window with a city view.

Standard Room, 2 Queen Beds (High Floor)

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.4 out of 10, Very Good, 1,001 reviews
The price is ₩135,362
₩163,788 total
includes taxes & fees
Aug 24 - Aug 25
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About the neighborhood

Located in Providencia, a neighborhood in Guadalajara, voco Guadalajara Neruda by IHG is near the airport and near a metro station. Minerva Roundabout and Basilica de Zapopan are notable landmarks, and travelers looking to shop may want to visit Punto Sao Paulo Shopping Center and Andares Shopping Center. Looking to enjoy an event or a game? See what's going on at Telmex Auditorium or Akron Stadium. Visit our Guadalajara travel guide
Map
Av Pablo Neruda #2828, Guadalajara, JAL, 44630

What's nearby

  • A stone archway with a sign reading "Bosque Los Colomos" and a bicycle parking sign.
    Bosque Los Colomos
    10 min walk - 0.9 km
  • Midtown Jalisco
    12 min walk - 1.1 km
  • Punto Sao Paulo Shopping Center
    15 min walk - 1.3 km
  • US Consulate General Guadalajara
    6 min drive - 2.3 km
  • Guadalajara Country Club
    6 min drive - 2.0 km

Getting around

  • Plaza Patria Station
    3 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL)
    54 min drive

Restaurants

  • Breathe
    1 min walk
  • Somaru
    3 min walk
  • Sereno
    4 min walk
  • Café Barra Café
    2 min walk
  • Señor Tacos & Grill
    1 min walk

About this property

voco Guadalajara Neruda by IHG

  • Upscale hotel near Punto Sao Paulo Shopping Center
  • Located close to US Consulate General Guadalajara and Minerva Roundabout, voco Guadalajara Neruda by IHG provides a coffee shop/cafe, car rentals on site, and a bar. Be sure to enjoy a meal at Querida Luna, the on-site restaurant. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a gym and a conference center.
  • You'll also enjoy perks such as:
    • Cooked-to-order breakfast (surcharge), a free shopping center shuttle, and self parking (surcharge)
    • An electric car charging station, bicycle parking, and coffee/tea in the lobby
    • A water dispenser, 5 meeting rooms, and coworking spaces
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 104 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and free stocked minibars.
  • Extra amenities include:
    • Changing tables and free infant beds
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with hydromassage showers and eco-friendly toiletries
    • 50-inch LED TVs with cable channels
    • Wardrobes/closets, balconies, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 300 m
  • Free shopping center shuttle
  • Secured, covered self parking on site (MXN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 7:30 AM to noon on weekends; MXN 200 to 345 for adults and MXN 110 to 113 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Querida Luna
  • Querida Luna

Things to do

  • Bicycle storage
  • Gym

Family friendly

  • Changing table
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • Conference center (980 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (33 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2022
  • Eco-friendly cleaning products used
  • Locally sourced food prioritized
  • No plastic water bottles
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 600 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 26 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 345 for adults, and MXN 110 to 113 for children
  • Covered self parking fee: MXN 80 per day (in/out privileges)
  • Pet fee: MXN 600 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 150
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is voco Guadalajara Neruda by IHG pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 26 lbs per pet. There's a fee of MXN 600 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at voco Guadalajara Neruda by IHG?

As of Jul 29, 2026, prices found for a 1-night stay for 2 adults at voco Guadalajara Neruda by IHG on Aug 24, 2026 start from ₩179,887, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for MXN 80 per day.

What time is check-in at voco Guadalajara Neruda by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at voco Guadalajara Neruda by IHG?

Check-out is at noon.

Where is voco Guadalajara Neruda by IHG located?

Located in Providencia, this hotel is 0.7 mi (1.2 km) from Punto Sao Paulo Shopping Center and within 3 mi (5 km) of US Consulate General Guadalajara and Basilica de Zapopan. Minerva Roundabout and Andares Shopping Center are also within 3 mi (5 km). Circunvalación Country Station is 30 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

voco Guadalajara Neruda by IHG Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 457 out of 568 reviews
Rating 8 - Good. 72 out of 568 reviews
Rating 6 - Okay. 20 out of 568 reviews
Rating 4 - Poor. 4 out of 568 reviews
Rating 2 - Terrible. 15 out of 568 reviews

Reviews

Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option, well located, and staff very good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second visit. The parking is convenient, the staff are friendly, and the facilities are clean and well maintained.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Best location!! There are several restaurant options around the corner from the hotel that I was impressed with ( one from Spain and a sushi on top of Barra Cafe)
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Alia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service, beautiful hotel, super clean
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Room and facility were clean and staff was hospitable! The restaurant is a little overpriced, but delicious.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Priscilla

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful clean rooms. Very comfortable and quiet hotel. In a great location with lots of restaurants, cafes, parks and walking within just a few steps of the hotel. Staff is amazing as well. We always stay here when visiting Guadalajara.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Denisse

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Loved the room, the views, and the staff were so friendly!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel, everything close, beautiful view
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Maria C

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! Location service restaurant and bar!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Great views! Great food!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff! Super safe. Excellent location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

HORACIO

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, comfortable and very clean and modern. Staff is wonderful! Will definitely stay here again!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Great location, perfectly clean, good size and really kind staff. Don't expect amenities, there's a mini gym and that's it.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and everyone is very friendly
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and facilities
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and service!
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Anna Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and how safe I felt. This was our second time staying. I would definitely stay here again. All stuff was very friendly from the front desk to housekeeping to everybody at the restaurant upstairs. Juan our waiter every day at breakfast was amazing, he was very attentive and great customer service.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Arvinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, new, clean property at a reasonable price point. Great staff and service.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing new hotel with great staff that really make you feel welcomed. And their restaurant on the 7th floor it’s a jewel to be discovered- so make sure you include breakfast on your reservation. Great taste on decoration! I’ll be back. Thank you !
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jossue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VOCO never fails to amaze me. This was my third time staying at VOCO and I will continue staying here whenever I travel to GDL. Staff is super friendly and the accommodations are simply the best. Lots of food options all around that are walkable. VOCO also has Querida Luna which is inside the hotel. Thank you VOCO! See you you guys next time
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great hotel in the providencia area of Guadalajara. The room was decent size and we had balcony with a nice view of the city. Staff were very friendly and accommodating to include allowing us to do early check in with no fee. Lots of restaurants and shops nearby. Safe neighborhood with lots ro do. Not far from bosque los colmos if you would like to take a nice jog or walk in during your stay.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

What a wonderful experience. I highly recommend this hotel for staying. Great staff team. A tremendous customer service. More than 5 stars!!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very clean and spacious rooms with an awesome balcony view. Hotel located in Providencia with multiple walkable restaurants. Driving distance to the main malls such as Andares and Landmark is within 15-20 minute. Definitely staying in Voco on my next visit to GDL.
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Marlene

Liked: Cleanliness, amenities, property conditions & facilities
Overall experience was great, no issues checking in, it would be nice to have a direct access elevator instead of having to switch elevators- I’m using a wheelchair and anyone who travels to Mexico knows that it’s already difficult when in a wheelchair with sizing of elevators,ramps and stone floors.. Wish there was a microwave in the room to reheat our food.. other than that room was great! We had hot water and complimentary beverages in the mini fridge (only the first set).
Stayed 3 nights in Nov 2025