Mandarin Hotel Guangzhou

Property class: 3.5

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Reviews

6.2 out of 10
At Mandarin Hotel Guangzhou, you can look forward to a nightclub, dry cleaning/laundry services, and a business center. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Room, 1 Queen Bed

Room

Superior Room, 1 Queen Bed

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Executive Queen Bed

Room

Deluxe Executive Queen Bed

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Family Suite

Room

Deluxe Family Suite

  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free wired internet

View all photos for Superior Suite

Room

Superior Suite

  • 65 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Executive Suite

Room

Deluxe Executive Suite

  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Family Suite

Room

Family Suite

  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free wired internet

View all photos for Deluxe Executive Twin Bed

Room

Deluxe Executive Twin Bed

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Twin Room, 2 Twin Beds

Room

Superior Twin Room, 2 Twin Beds

  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Room, 1 Queen Bed (Limited Special Offer)

Room

Superior Room, 1 Queen Bed (Limited Special Offer)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Twin Room, 2 Twin Beds (Limited Special Offer)

Room

Superior Twin Room, 2 Twin Beds (Limited Special Offer)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Executive Room, 1 Queen Bed(Limited Special Offer)

Room

Deluxe Executive Room, 1 Queen Bed(Limited Special Offer)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Executive,2 Twin Beds(Limited Special Offer)

Room

Deluxe Executive,2 Twin Beds(Limited Special Offer)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

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About the neighborhood

Located in Tianhe, a neighborhood in Guangzhou, Mandarin Hotel Guangzhou is near a metro station. Beijing Road Pedestrian Street and Haizhu Wholesale Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Chimelong Paradise. Looking to enjoy an event or a game while in town? See what's happening at Canton Fair Complex or Tianhe Stadium. Visit our Guangzhou travel guide
Map
No 1418 Guangzhou Ave, Guangzhou, Guangdong, 510500

What's nearby

  • Two pandas climbing a tree in a zoo enclosure.
    Guangzhou Zoo
    3 min drive - 2.8 km
  • Waterscape Falls In East Station Plaza
    14 min walk - 1.2 km
  • Zhongtian Shopping Mall
    17 min walk - 1.5 km
  • CITIC Plaza
    19 min walk - 1.6 km
  • Tianhe Stadium
    2 min drive - 2.5 km

Getting around

  • Linhexi Station
    11 min walk
  • Guangzhou East Railway Station
    18 min walk
  • Foshan (FUO-Shadi)
    46 min drive

Restaurants

  • Executive Lounge
    5 min walk
  • Cafe@2
    5 min walk
  • il Ponte
    5 min walk
  • 四季锦轩 Four season Restaurant
    7 min walk
  • 禄运茶居
    7 min walk

About this property

Mandarin Hotel Guangzhou

  • Hotel near Canton Tower
  • You can look forward to a nightclub, dry cleaning/laundry services, and a business center at Mandarin Hotel Guangzhou. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • An outdoor pool
    • Free self parking
    • Limo/town car service, buffet breakfast (surcharge), and express check-out
    • Express check-in, a banquet hall, and luggage storage
  • Room features
  • All 240 rooms offer comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with rainfall showers and shower/tub combinations
    • TVs with cable channels
    • Daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee: CNY 45 to 230 per person
  • 2 restaurants

Restaurants on site

  • Chinese Restaurant
  • Western Restaurant

Things to do

  • Nightclub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 16 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2004
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in the Deluxe Family Suite or the Family Suite room category in a Breakfast Included rate plan receive breakfast for up to 3 guests. Breakfast fees apply for any additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 45 to 230 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Mandarin Hotel Guangzhou have a pool?

Yes, this property has an outdoor pool.

Is Mandarin Hotel Guangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mandarin Hotel Guangzhou?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

What time is check-out at Mandarin Hotel Guangzhou?

Check-out is at noon.

Where is Mandarin Hotel Guangzhou located?

Located in Tianhe, this hotel is within 1 mi (2 km) of Waterscape Falls In East Station Plaza, CITIC Plaza, and Zhongtian Shopping Mall. Tianhe Stadium and Tee Mall are also within 2 mi (3 km). Linhexi Station is 11 minutes by foot and Guangzhoudong Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mandarin Hotel Guangzhou Reviews

6.2

6.6

Cleanliness

6.0

Location

6.6

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 5 out of 114 reviews
Rating 8 - Good. 41 out of 114 reviews
Rating 6 - Okay. 35 out of 114 reviews
Rating 4 - Poor. 24 out of 114 reviews
Rating 2 - Terrible. 9 out of 114 reviews

Reviews

Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

CP值不高的住房

房間真的很老舊, 浴室蓮蓬頭的架子坏了, 吹風機坏了, 電視坏了,地毯有髒污,床太硬, 週糟環境还算安靜, 但是房間隔音真的太差了, 客房整理也是有點隨便
Stayed 4 nights in Sep 2019
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

별로임

오래된호텔임. 프론트에 영어를 구사하는사람이 아무도없음.오직 중국어. 소통불가. 화장실 하수도물이 않내려감. 덮개를 아예 빼야함. 컵,드라이기,전기포트,냉장고등 모든것들이 오래되서 쓰기 굉장히 찝찝한느낌. 패브릭의자는 개찝찝. 앉기도싫었음 두번다시 않갈듯.
Stayed 2 nights in Jun 2019
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Short of staff and food area NO hygiene.

There is no room service facility.
Stayed 1 night in May 2019
Verified review

6/10 Okay

Disliked: Cleanliness, room comfort

ビジネス宿泊

チェックアウト時にカウンターの対応が1人の為、 時間が掛かり過ぎました。 朝の対応は人数を増やして対応してほしい。 口コミでは朝食が美味しいとの事でしたが あまり良いとは言えません・・・。
Stayed 1 night in May 2019
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities

White elephant of a hotel.

Main train Station close enough to the hotel but there are not many amenities nearby, there are no underground nearby either and it’s not easy to get a taxi because of the off road position. The reception staff are expressionless so don’t expect much help or friendliness. The good points are breakfast is included and normal check out time is 1pm. Don’t get too thirsty as when you finish a complimentary bottle of 300ml water you’ll have to pay for the extra; something I’ve never experienced in other hotels in China.
Stayed 1 night in May 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a good place for westerners. Bad breakfast. I would not recommend
Stayed 8 nights in Apr 2019
Verified review

6/10 Okay

Disliked: Cleanliness

普通

周辺にはコンビニや飲食店などもなく不便。施設は古くカビ臭い。 宿泊料金に比べて割高。
Stayed 3 nights in Apr 2019
Verified review

6/10 Okay

地點欠佳，房間頗大，但比較舊

中央冷氣欠佳 服務員服務欠佳，要求沐浴用品沒有送到 交通不便
Stayed 1 night in Feb 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
최악이었다
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Staff & service, amenities
Should not show that there is a pool etc as it is misleading but pleasant staff!
Stayed 3 nights in Dec 2018
Verified review

6/10 Okay

Although there were no smoking signs in the hotel, there were people smoking in the lobby in front of the reception. No one asked the smokers to smoke outside. On the 15th floor where we stayed, there was like an office located there. Once I saw an employee walked out of the lift to that office & the lift reeked of cigerette smoke. Most unpleasant to ride that lift.
Stayed 5 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite a Bargain

We booked a room for 3 ppl and was glad to find 3 beds, one double n 2 twins, in 2 partitions, each with a tv and a desk n chair. The linen was clean n breakfast, of a great variety and plentiful. If it were located closer to the mtr, it,'d have been perfect. However, taxis are inexpensive in Guangzhou.
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Well located but an older hotel. Comfortable but furnishings etc need to be upgraded
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ベッドが最高に寝やすい
Stayed 3 nights in Nov 2018
Verified review

4/10 Poor

Disliked: Property conditions & facilities
星期五及星期六晚上到零晨兩點都傳來樓下(4樓5樓)卡拉ok 聲浪！我住11樓都聽到好大的聲！根本無法入睡！
Stayed 3 nights in Nov 2018
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities
酒店不夠乾淨
Stayed 1 night in Aug 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
只能說像20年前的旅館，什麼都又差又舊，還這麼貴，根本不是酒店級。 只想天趕快亮，趕快離開這間客棧！
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Reasonably Priced

The staff at the reception was very helpful and kind as without their help to get a taxi to the Quangzhou East Railway station, we would have missed our train ride to Xiamen. A bellboy helped us with the luggage upon arrival and refused to accept any tips. A warm reception as we had a little basket of local fruit in our room. Shopping centres within walking distance.
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店附近沒什麼大的商場
Stayed 1 night in Sep 2018
Verified review

6/10 Okay

Proximity is good and staffs are restricted . Anyways one
Stayed 3 nights in Aug 2018
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
広州駅からは徒歩20分、静かなロケーションではあるが逆に周りには何も無いです。
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 4 nights in May 2018
Verified review

6/10 Okay

古い四つ星

古い四つ星ホテルで、タクシーも少なく、あまりオススメ出来ません。 安くて、天河が良い方は検討してもいいです。
Stayed 3 nights in May 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely disgusting hotel & very rude service!!

The hotel was filthy from the lobby to the rooms. When I arrived I was given the keys to a room that had not been cleaned. The previous guests had left and they tried to usher me straight in. I missed my first night and therefore was checking in 21 hours after check-in opened. When I went to change my key to a clean room I was told I would have to wait for a room to be cleaned. I reminded them that I was 21 hours late and my room should be ready. The staff were so rude it was disgusting. On night 2 our entire floor was evacuated & there were police everywhere. I had to pack my bag and go down the fire escape. After waiting at reception for at least an hour I was issued with a new key to a different floor with no apology or explanation. When I asked what was going on they said there was no hot water on my previous floor (if you're going to lie try and at least make it believable). The map the hotel had provided Wotif was incorrect which made finding the hotel very difficult. It was in a dodgy area that you couldn't walk to, taxis were the only option. No where to get a coffee or shops/metro close by. Upon checking out, more rude service and then they kept my deposit!! There was no reason for this, no one spoke English fluently and I didn't have time or by this point energy to dispute someone that I knew I wasn't going to win on. This hotel is absolutely repulsive and should not be listed on Wotif anymore. I don't know how it is still available to book.
Stayed 6 nights in Apr 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is quite far from MRT, we walk for like 1 hour from MRT. Then outside of the hotel is a garbage center so when we walk in and out there is some not very pleasant smell. But inside the hotel is not bad, room not bad too.
Stayed 2 nights in Apr 2018