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Hotel Ciudad Vieja

3.0 star property
Travelers enjoy authentic international cuisine for breakfast and lunch, then soak in spectacular views from the rooftop terrace at this historic Guatemalan retreat.

Choose dates to view prices

Hotel Ciudad Vieja blends modern comforts with Guatemala's rich history and vibrant energy. Guests can savor meals at AGUACATE restaurant, relax on the rooftop terrace, or wander through the garden. The property offers high-speed WiFi, dry cleaning, a bar, and helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Bedroom, Ensuite, Courtyard View

Standard Room, 1 Bedroom, Ensuite, Courtyard View | Desk, iron/ironing board, free WiFi

Standard Room, 1 Bedroom, Ensuite, Courtyard View

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Bedroom, Courtyard View

Standard Double Room, 1 Bedroom, Courtyard View | Desk, iron/ironing board, free WiFi

Standard Double Room, 1 Bedroom, Courtyard View

9.8 out of 10
Exceptional
(15 reviews)

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Standard

Desk, iron/ironing board, free WiFi

Single Room Standard

  • 20 sq m
  • Sleeps 2

View all photos for Double Room Standard

Desk, iron/ironing board, free WiFi

Double Room Standard

  • 20 sq m
  • Sleeps 2

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About the neighborhood

Located in Zona 10, a neighborhood in Guatemala City, Hotel Ciudad Vieja is near the airport. Plaza Fontabella Shopping Center and Oakland Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit La Aurora Zoo. Embassy of Mexico in Guatemala and Sixtino II are two other places to visit that come recommended. Visit our Guatemala City travel guide
Map
8a. Calle 3-67 Zona 10, Guatemala City, Guatemala

What's nearby

  • Okland
    Oakland Mall
    11 min walk - 1.0 km
  • Embassy of Mexico in Guatemala
    2 min walk - 0.2 km
  • Hospital Herrera Llerandi
    3 min walk - 0.3 km
  • Sixtino II
    5 min walk - 0.4 km
  • Plaza Fontabella Shopping Center
    8 min walk - 0.7 km

Getting around

  • La Aurora Intl. Airport (GUA)
    14 min drive

Restaurants

  • McDonald's
    3 min walk
  • Club Italiano
    4 min walk
  • MITA MITA
    4 min walk
  • Bar Candelaria
    4 min walk
  • Restaurante El Adobe
    1 min walk

About this property

Hotel Ciudad Vieja

Hotel near Embassy of Mexico in Guatemala
Located close to Hospital Herrera Llerandi and Sixtino II, Hotel Ciudad Vieja provides a rooftop terrace, a garden, and dry cleaning/laundry services. The on-site international cuisine restaurant, AGUACATE, offers breakfast and lunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and conference space.
Other perks include:
  • Free self parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • A reception hall, tour/ticket assistance, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Ciudad Vieja include amenities such as free WiFi.
More amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 9 for adults and USD 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • AGUACATE

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Built in 1998
  • Colonial architecture
  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 9 for adults and USD 9 for children
  • Airport shuttle fee: USD 25 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Ciudad Vieja Guatemala City
Hotel Ciudad Vieja
Ciudad Vieja Guatemala City
Hotel Ciudad Vieja Guatemala/Guatemala City
Hotel Ciudad Vieja Hotel
Hotel Ciudad Vieja Guatemala City
Hotel Ciudad Vieja Hotel Guatemala City

Frequently asked questions

Is Hotel Ciudad Vieja pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Ciudad Vieja?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Ciudad Vieja?

Check-out is at noon.

Does Hotel Ciudad Vieja provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Hotel Ciudad Vieja located?

Located in Zona 10, this hotel is steps from Embassy of Mexico in Guatemala and Hospital Herrera Llerandi. Sixtino II and Embassy of Germany in Guatemala are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Ciudad Vieja Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 153 out of 229 reviews
Rating 8 - Good. 55 out of 229 reviews
Rating 6 - Okay. 16 out of 229 reviews
Rating 4 - Poor. 2 out of 229 reviews
Rating 2 - Terrible. 3 out of 229 reviews

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great secure location near restaurants. Very quiet and great breakfast choices. Staff were attentive and arranged for taxis and an airport pickup.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeaneane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very good breakfast offered. I would recommend this hotel to everyone.
Stayed 1 night in Oct 2025

10/10 Excellent

Deepti

Liked: Cleanliness, amenities, property conditions & facilities
Room was big, clean bathroom, helpful staff, fresh adequate breakfast, good location, close to the airport, in zona 10, a relatively safe areas for tourists. All in all a great stay
Stayed 1 night in Nov 2025

10/10 Excellent

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
Staff here are amazing. Responsive, timely. Rooms are spacious and clean. Would definitely stay here again the next time I'm in Guatemala City.
Stayed 2 nights in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Kurtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 15 minutes to the airport by Uber. Also close to museums. The breakfast was a plus. Friendly staff and security
Stayed 2 nights in Jul 2025

10/10 Excellent

William Velasco

Liked: Amenities
Friendly staff every day, cleaning service, excellent informative, helpful staff
Stayed 6 nights in Mar 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice small hotel 15 minutes from airport

It a nice small hotel 15 minutes from the airport. We always stay here first and last night. Staff is very friendly and helpful!
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing sorroundings!

Loved the hotel, as there are some beautiful areas where we were able to have friends over and enjoy the sorroundings and have service from the bar. Very quiet area so sleeping was great with only nature sounds.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near airport in safe area. The staff was very attentive
Stayed 1 night in Jan 2024

8/10 Good

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and very helpful staff
Stayed 1 night in Feb 2024

10/10 Excellent

Zully A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We recommend it!

We love this cozy hotel! It’s very clean, safe, and the staff is so friendly. It’s the 4th time we book it because it’s conveniently located in the best part of Guatemala City.
Stayed 1 night in Nov 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Big, comfortable room. Excellent service. And the complementary breakfast was delicious.
Stayed 2 nights in May 2024

10/10 Excellent

Gradey

Liked: Cleanliness, staff & service, property conditions & facilities
One of the cleanest hotels in Latin America. Great breakfast. If youre looking for a boutique stay not provided by absent investors or large foriegn chain, then Hotel Ciudad Vieja is your best option.
Stayed 4 nights in Dec 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful historic hotel. The staff was incredibly helpful and kind. We had a lot of luggage and they all helped with moving it. There is a nice security guard at the door. And we had a very early departure (5:30 am) on our last day so the lady at the desk offered to make us a meal to go since we would miss our free breakfast that day. We received a ham and cheese sandwich, chips and cookies in a sack lunch😋. And the early desk person brewed us coffee too.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property comfortable rooms. Lovely pillows but hard beds😊
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, lots of plants and trees, really comfortable room
Stayed 1 night in Nov 2024

10/10 Excellent

Yen-Linh

Very well kept. Excellent staff. The restaurant nearby has weekend music if you’re sensitive to noise.
Stayed 3 nights in Feb 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surprise & great stay!

I thought the service was excellent. Although prior reviews said it was poor they are a very new resort and they’ve improved their service dramatically. We weren’t traveling with kids, but it is a fantastic place, if you are traveling with kids. Very nice unique themed Nordic resort, comfortable, clean, and cool weather as it’s at an elevation.
They make their own beer and serve it in a horn. :)
Lovely grounds.
Nordic ship with dining.
Stayed 1 night in Nov 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property. We stayed here on our first night in Guatemala and 10 days later for our last night. The first room was adequate and had a non-chain hotel vibe. Very secure. Staff was helpful and forgiving of our minimal Spanish. The second room we stayed in upon returning to Guatemala City was awesome.
Stayed 1 night in Jan 2024

10/10 Excellent

Mary M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem! It’s small and maybe doesn’t have amenities big hotels have, but, I never use them. This is a beautiful small, homie type of place. Staff is amazing! Location is perfect! Size of rooms perfect! Very colonial feeling. Excellent restaurants right across the street. Small front parking in front, but well guard. Some space available for overnight parking. Might need a little attention on minor repairs and I mean minor ones. But then again, what hotel doesn’t needs it. I love, absolutely love this hotel 👍👍👍👍
Stayed 2 nights in May 2025

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Needs a renovation

I used to stay here pre pandemic the place has not been renovated. The rooms are dark, towels are thin, and walls and carpets are stained. The window screens do not keep mosquitoes out. Staff however, is professional and polite.
Stayed 3 nights in Jan 2025

8/10 Good

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here because my dad was in the hospital at Centro Medico, and the hotel is an easy 1/2 km walk to the hospital (though I wouldn’t walk it at night-I used Uber to get back). There’s a lot to like about the hotel: super clean with comfortable rooms, and very quiet. So why not give it 5 stars? There is no easy way to prevent housekeeping from making up your room and changing the towels, and no Do Not Disturb sign. It’s a waste. Twice the housekeeper left my ground floor window wide open when I had left it closed.
Stayed 2 nights in Dec 2023

8/10 Good

Daniel

Liked: Cleanliness
The hotel is a good deal. The bed is comfortable and the grounds are very well kept. However there's construction
Stayed 5 nights in Dec 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Nov 2025