Thank you juyun for your wonderful review score. We look forward to seeing you again.Very Best Regards

Dear Ian,Thank you for taking the time to leave us a review score. A member of our management team should be in contact with you soon to discuss your stay.Kind Regards.Muazzam JanjuaaNight Reception Supervisor

Dear Ian,Thank you for taking the time to leave us a review score. A member of our management team should be in contact with you soon to discuss your stay.Kind Regards.Muazzam JanjuaaNight Reception Supervisor

Dear Nadezhda,Thank you for taking the time to leave us an amazing score.Kind Regards.Muazzam JanjuaaNight Reception Supervisor

Dear Sau Fong Daisy, Thank you for taking the time to leave us a review.I am sorry to see your expectations were not met on this occasion.I have passed on your feedback to our reception manager, They will be in touch to discuss your stay in greater detail.Kind Regards.Charlie C.Assistant Night Manager.

Dear Aaron, Thank you for taking the time to leave us a wonderful review.We are delighted to see you enjoyed your stay with us.Kind Regards.Charlie C.Assistant Night Manager.

Dear Johura, Thank you for taking the time to leave us a review.Please be advised our parking and spa charges are advertised extensively on our websites.Kind Regards.Charlie C.Assistant Night Manager.

Dear Wendy, thank you for taking the time to leave us an amazing review.I will pass on your wonderful feedback to the highlighted departments.We hope top welcome you back to Guildford in the near future.Kind Regards.Charlie C.Assistant Night Manager.

Dear Julie, Thank you for taking the time to leave is an amazing score.Kind Regards.Charlie C.Assistant Night Manager.

Thank you Gayle for your lovely review and feedback. It was a pleasure hosting you, and we look forward to seeing you again soon in Guildford.Kind regards.Muazzam Janjuaa.Night Reception Supervisor.

Dear Alexander, Thank you for taking the time to send us a comprehensive review and invaluable. Firstly, I would like to appreciate the lovely comments for our team members. Secondly, I would like to apologise that some aspects of your stay did not meet your expectations. We have taken active and appropriate steps to address the cleanliness issues; and we will continue to do so. I have asked my Front Office Manager, Genny Tsang, to contact you in the next couple of stays to discuss further. I hope you have a fruitful conversation with Genny. Very Best Regards

Dear Brenda,Thank you you very much for your honest rating on your stay with us.We look forward to your see you again.Best regards,Harbour Hotel & Spa Guildford

Dear Rajesh,Thank you for taking the time to leave us an amazing score.Kind Regards.Muazzam Janjuaa.Night Reception Supervisor.

Dear Istvan, Thank you for taking the time to leave us an amazing score.We are delighted to see you had a great stay with us.Kind Regards.Charlie C.Assistant Night Manager.

Dear Vlad, Thank you for taking the time to leave us an amazing score.Kind Regards.Charlie C.Assistant Night Manager.

Dear Andreea, Thank you for taking the time to leave us a review.We are delighted to see you enjoyed your stay with us for your friends birthday.I will pass on your gracious feedback to the respective departments.We will look forward to your return in the near future.Kind Regards.Charlie C.Assistant Night Manager.

Dear Domenico, Thank you for taking the time to leave us a fantastic review.We are delighted to see you enjoyed your stay with us.Kind Regards.Charlie C.Assistant Night Manager.

Dear Shie, Thank you for taking the time to leave us a wonderful score.Kind Regards.Charlie C.Assistant Night Manager.

Thank you Big for your lovely review and feedback. It was a pleasure hosting you, and we look forward to seeing you again soon in Guildford.Kind regards.Muazzam Janjuaa.Night Reception Supervisor.

Dear Tammer, Thank you for taking the time to leave us a review.We are pleased to see you enjoyed your stay with us.Should you wish to discuss your stay in greater detail please contact us directly.Kind Regards.Charlie C.Assistant Night Manager.

Dear Paulina, Thank you for taking the time to leave us a review.Should you wish to discuss your stay in greater detail please contact us directly.Kind Regards.Charlie C.Assistant Night Manager.

Dear Melinda, Thank you for taking the time to leave us a review. We are delighted to see you had a lovely stay with us. I will pass on all aspects of your feedback to the respective departments. Kind regards, Muazzam JanjuaaNight Reception Supervisor

Dear Caroline, Thank you for rating your stay with us a 4/5!Your strong recommendation is the highest compliment we could receive. Please rest assured that your feedback will be shared with the entire team, as it serves as a motivator to continue amplifying guest experience.We hope to welcome you back in the near future for another pleasant stay.Warm Regards,Muazzam Janjuaa.Night Reception Supervisor.

Dear Brenda, Thank you for taking the time to provide feedback. Constructive feedback is valuable to us as we strive to constantly improve our product and services for our current and future guests. We take on your feedback regarding bedroom lighting and now have additional light up mirrors available on request should someone require. We will also consider your feedback when making decisions on future refurbishments.We would like to make this up to you and have you back with the hope to bring the 'harbour touch. Please get in touch with our front office manager, Genny.Genny's email address is genny.tsang@harbourhotels.co.uk.We look forward to hearing from you and welcoming you again to Guildford. Kind Regards,Muazzam JanjuaaNight Reception Supervisor

Dear Emma,Thank you for taking the time to complete our guest survey and for the wonderful feedback. Your encouraging words regarding our dedicated staff is much appreciated and I will certainly pass on your feedback. We are delighted to hear that you had a wonderful experience at the Guildford Harbour Hotel.Our team prides itself on providing exceptional service, and it brings us great joy to hear that our staff members efforts significantly enhanced your experience. Your strong recommendation is the highest compliment we could receive. Please rest assured that your kind words will be shared with the entire team, as it serves as a motivator to continue amplifying guest experience.We hope to welcome you back in the near future for another pleasant stay.Warm Regards,Muazzam Janjuaa.Night Reception Supervisor.

Dear Henrietta,Thank you you very much for your honest rating on your stay with us.We look forward to your see you again.Best regards,Harbour Hotel & Spa Guildford

Dear Jo,Thank you for taking the time to complete our guest survey and for the wonderful feedback.Your encouraging words regarding our dedicated staff is much appreciated and I will certainly pass on your feedback. We are delighted to hear that you had a wonderful experience in our HarBar during your stay at the Guildford Harbour Hotel. Your strong recommendation is the highest compliment we could receive. Please rest assured that your kind words will be shared with the entire team, as it serves as a motivator to continue amplifying guest experience. We hope to welcome you back in the near future for another pleasant stay. Warm Regards,Muazzam Janjuaa. Night Reception Supervisor.

Dear Saba, Thank you for taking the time to complete our guest survey and for the wonderful feedback. Your encouraging words regarding our dedicated staff is much appreciated and I will certainly pass on your feedback. We are delighted to hear that you had a wonderful experience in our HarBar during your stay at the Guildford Harbour Hotel.Our team prides itself on providing exceptional service, and it brings us great joy to hear that our staff members efforts significantly enhanced your experience. Your strong recommendation is the highest compliment we could receive. Please rest assured that your kind words will be shared with the entire team, as it serves as a motivator to continue amplifying guest experience.We hope to welcome you back in the near future for another pleasant stay.Warm Regards,Muazzam Janjuaa.Night Reception Supervisor.

Dear Taylor, Thank you for taking the time to leave us an amazing score.We are delighted to see you had a great stay with us.Kind Regards.Charlie C.Assistant Night Manager.

Dear Ann, Thank you for taking the time to leave us a wonderful score and review.We are delighted to see you had a wonderful stay with us.I will pass on your special mention to Genny she will be thrilled to have received such high praise. We hope to welcome you back to Guildford in the near future.Kind Regards.Charlie C.Assistant Night Manager.

Thank you Tara for your wonderful review score. We look forward to seeing you again soon in Guildford.Very Best Regards

Dear Maria, Thank you for taking the time to leave us a review. I sincerely apologise to hear about the difficulties faced while trying to park your car I will discuss this matter with my team to see if we can get this issue rectified. We would be very keen to discuss your stay in greater detail to restore your faith in us. Can you please contact our Front Office Manager, Genny Tsang.Genny's email is, genny.tsang@harbourhotels.co.uk .Kind Regards. Muazzam Janjuaa. Night Reception Supervisor.

Thank you Massimo for your wonderful review and feedback. We were delighted to read your lovely comments and look forward to welcoming you back to Guildford soon.Very Best Regards

Dear David, Thank you for taking the time to leave us a review.I will pass on your feedback to the respective departments for future developments.Kind Regards.Charlie C.Assistant Night Manager.

Dear Tilda, Thank you for taking the time to leave us a amazing score.Kind Regards.Charlie C.Assistant Night Manager.

Dear Mitchell, Thank you for taking the time to leave us an amazing score.Kind Regards.Charlie C.Assistant Night Manager.

Thank you Princess for your wonderful review and feedback. We were delighted to receive your high praise, and look forward to seeing you again in Guildford.Very Best Regards

Thank you Helen for your wonderful review and feedback score. We look forward to seeing you again in Guildford.Very Best Regards

Dear Anthony, Thank you for taking the time to leave us a wonderful score and review.We hope to welcome you back to Guildford in the near future.Kind Regards.Charlie C.Assistant Night Manager.

Thank you Bobby for your for your wonderful review and feedback. We are glad you trusted the reviews and your instinct and spent some time with usWe look forward to seeing you again in Guildford.Very Best Regards

Thank you Danielle for your feedback score. I apologise this stay did not meet your expectations.Should you wish to discuss any aspect of your stay in further detail please contact the hotel directly.Best Regards

Thank you Katie for your wonderful review score.We look forward to seeing you again in Guildford.Very Best Regards

Thank you Sam for your wonderful review and feedback.We look forward to seeing you again in Guildford.Very Best Regards

Thank you Richard for your wonderful review scoreWe look forward to seeing you again in Guildford.Very Best Regards

Thank you Matt for your feedback score.Please do not hesitate to contact us regarding any aspect of your stay.We look forward to seeing you again in Guildford.Very Best Regards

Dear Emma, Thank you for taking the time to leave us an amazing score.Kind Regards.Charlie C.

Dear Natalie,Thank you for your overall wonderful review and invaluable feedback. We have read your comments carefully, and will take them on board. We are in the process of refurbishing some rooms, with a full refurbishment imminent. We look forward to seeing you again, soon, in GuildfordVery Best Regards

Dear Andy, Thank you for taking the time to leave us a score.Should you wish to discuss your stay in greater detail please contact us directly.Kind Regards.Charlie C.

Dear Mark, Thank you for taking the time to leave us a review.I will pass on your feedback to the respective departments for future developments.Should you wish to discuss your stay in greater detail please contact us directly.Kind Regards.Charlie C.

Dear Robert, Thank you for taking the time to leave us an amazing score.Kind Regards.Charlie C.