Junior Suite, 1 King Bed, River View | View from room
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Reviews of Sofitel Guiyang Hunter

5 out of 5
Sofitel Guiyang Hunter
33 Dusigaojiaqiao Road, Nanming District, Guiyang, Guizhou

Reviews

9.4

Exceptional

Rating 10 - Excellent. 25 out of 38 reviews" "
Rating 8 - Good. 11 out of 38 reviews" "
Rating 6 - Okay. 2 out of 38 reviews" "
Rating 4 - Poor. 0 out of 38 reviews" "
Rating 2 - Terrible. 0 out of 38 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

WF

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024

8/10 Good

Yun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elevator sucks
I have to take three different elevators from guest room to parking lot.
Stayed 1 night in May 2021
Response from Wendy REN on May 26, 2021
Dear Yun, Thank you for selecting Sofitel Guiyang Hunter and sharing your valuable feedback with us.We do very regret to see that the hotel property didn't reach your expectation.With your privacy and safety in mind, accesssing to the guest room area or visit other public area, it is necessary to transfer once on 55th Sky Lobby. We apologize for the inconvenience caused to you and would like to extend our sincere apologies for what you had encountered during your stays.Your satisfaction is what motivates and encourages us. If you have any questions, please feel free to contact me directly and I will be more than happy to render my assistance. Looking forward to seeing you again in the nearly future! Best Regards, Wendy REN Guest Experience Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient. Breakfast is good.
Stayed 2 nights in Apr 2021
Response from Wendy REN on Apr 16, 2021
Dear valued guest： Thank you for choosing Sofitel Guiyang Hunter and sharing your stay experience with us. We are very happy to see that you spend a wonderful time here. We will continue to provide best quality of guest experience and looking forward to seeing you again soon! Best Regards, Wendy REN Guest Experience Manager

8/10 Good

Verified traveler

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

8/10 Good

Gregory

A very nice hotel. We had a pleasant and peaceful stay for 3 days. The hotel is clean and modern with good amenities and conveniently located on top of a large shopping mall and at a location where it is quite easy to get a taxi. Staff were friendly and helpful. I would have given the place a higher rating except that I had prearranged to pay for our stay in local currency. Instead the hotel charged our stay to our credit card used for deposit at the time of check-in, causing some confusion.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staffs are very pleasant. Good room size and the beds are very comfortable. Nice view.
Stayed 1 night in Oct 2018

6/10 Okay

robert, chicago

Liked: Cleanliness, room comfort
Unconventional
Room arrangement inconvenient and some staffs are very helpful but others are not.
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2018

8/10 Good

Ching Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice staying in Geiyang
It is a pleasant stay, the hotel is in good location, service is good, elevator is a bit confusing, overall it is an excellent hotel
Stayed 7 nights in May 2018

10/10 Excellent

Yong Huei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Pui Tak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and big room
Stayed 2 nights in Nov 2017

8/10 Good

F, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed three days in club suite room. Good: New hotel opened early 2017, with technology like motorized curtain, bidet and central control with ipad. Hotel starts from 40th (?) floor, so good view. Business lounge on 53rd floor serves beverages and deserts all day long, Ms. Peng (Pen?) Yi and Tian Jing was super nice and kept my kid entertained. Take-out breakfast can be prepared if you leave before breakfast starts. Staff in general is professional and helpful. Improve: Pool was closed at the time, business lounge manager Ms. Peng (Pen?) Yi offered my family to use the pool in nearby Sheraton, we appreciated that. A/C can't keep the room cool, regardless what temp was set. It wasn't an issue in the beginning of my stay, but the last day was terrible enough that I have to complaint. It wasn't addressed before I left. I can't find a wall clock anywhere in my club room! Shower head is angled toward the door, so lots of water was leaked outside. Adjusting angle is not easy as hose is stiff. In general, it is a pretty good hotel and I would consider to stay there next time.
Stayed 3 nights in Oct 2017

10/10 Excellent

salimeh, seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and beautiful hotel
Josh, Sampson, Jack, and Jerry were incredibly helpful and attentive. The hotel was gorgeous. Will be there again!
Stayed 1 night in Aug 2017
Response from Kevin Yang on Aug 25, 2017
Dear Mrs. Evjen, We very much appreciate your comments regarding your stay at the Sofitel Guiyang Hunter. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and Josh, Jerry, Sampson and Jack in particular, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Kevin Yang Guest Experience Manager

10/10 Excellent

salimeh, seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If I could give them a million stars I would
Josh, Sampson, Jerry, Jack, the guest relations team and concierge made our stay amazing. The hotel is gorgeous and the service is amazing! I will be back. We were in Guiyang for a birth paren search and the staff at Sofitel really went out of their way. They even got a cake for my daughter's birthday.
Stayed 2 nights in Aug 2017
Response from Kevin Yang on Aug 25, 2017
Dear Mrs. Evjen, We very much appreciate your comments regarding your stay at the Sofitel Guiyang Hunter. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all of our team members and Josh, Jerry, Sampson and Jack in particular, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Kevin Yang Guest Experience Manager

10/10 Excellent

XINNI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from 任雯 Wendy Ren, 宾客体验经理 Guest Experience Manager on Sep 15, 2023
尊敬的宾客：您好！感谢您选择入住贵阳亨特索菲特酒店，能够为您提供高品质的服务和满意的入住体验是我们全体酒店大使的荣幸，我们会再接再厉继续为您带来周到的服务和愉快的入住体验，让您在索菲特的每一次旅程都是美妙愉悦的。祝您生活愉快！

10/10 Excellent

HanChung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from 任雯 Wendy Ren, 宾客体验经理 Guest Experience Manager on Sep 15, 2023
尊敬的宾客：您好！感谢您选择入住贵阳亨特索菲特酒店，能够为您提供高品质的服务和满意的入住体验是我们全体酒店大使的荣幸，我们会再接再厉继续为您带来周到的服务和愉快的入住体验，让您在索菲特的每一次旅程都是美妙愉悦的。祝您生活愉快！

10/10 Excellent

yuna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Wendy REN on Jun 10, 2021
尊敬的Yuna：您好！感谢您选择入住贵阳亨特索菲特酒店，并在百忙之中抽出您宝贵的时间给予我们肯定与支持。为每一位宾客创造备受欢迎，倍感美妙的入住体验是我们全体索菲特大使的动力和目标。我会将您的认可与我们的团队一起分享，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。期待您的再次光临，祝您生活愉快！此致，任雯 Wendy REN , 宾客体验经理 Guest Experience Manager

8/10 Good

Suk Yi Fintara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
相當滿意的住宿体驗，從房間可望到貴陽市的夜景
地點方利，附近有購物商場及餐廳，去一般本地團的集合熱點很近打的10RMB便可。酒店很好。
Stayed 5 nights in Dec 2019

10/10 Excellent

TAIICHI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

hui

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yuki and Sammi were very helpful during the check in process. Martin was very nice to guide us the way to nearby attractions. Very friendly service to children. Good hotel.
Stayed 2 nights in Mar 2019

8/10 Good

NENGCHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Jing

My stay at Guiyang HHunter Sofitel hote, great
The hotel is very nice and in one of the highest building in Guiyang. Location is also very good. The service is good and nothing negative at all.
Stayed 1 night in Aug 2018

10/10 Excellent

junling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整个入住是一个不错的体验，特别是知道我们同行入住宾客正好生日，酒店宾客主任何迟迟、王聪主动联系我们并免费提供一个生日蛋糕送到房间，服务很贴心，下次还选择该酒店！
Stayed 1 night in Aug 2018

10/10 Excellent

LI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒的酒店
酒店的房间很舒服，酒店工作人员的服务也很周到，这家酒店成为我的不二选择
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It is not a place that easy to get a taxi, I asked the staff to help me call taxi. They are so nice and enthusiastic. Everything is not bad but the most disappointing me is that the pillows are smelly. I wonder the staffs did not change the pillows after the last customers have used them or the pillowcase was not dried enough by the clothes dryer.
Stayed 1 night in May 2018

10/10 Excellent

Min Chieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Chun Lin Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
這是家非常舒適的5星級酒店，職員態度極佳，幫助人客無微不至，房間設備新穎美觀，外望貴陽的景色優美，下次去一定會再入住。
Stayed 1 night in Mar 2018

10/10 Excellent

jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
贵阳索菲特酒店最最最舒服
在酒店方面我是很挑剔的人，这次入住贵阳索菲特酒店 我感觉二个字 完美！ 下次去贵阳必须还住这家酒店 时尚 洋气 干净 服务态度好 大赞
Stayed 2 nights in Mar 2018

10/10 Excellent

YONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常优异，全新酒店装修高档，服务特别周到；离甲秀楼及中华路购物街，步行距离5-10分钟，附近性价比最高的五星级酒店。已经第二次入住，几无可挑剔
Stayed 1 night in Dec 2017

10/10 Excellent

YONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒的酒店
大堂在55层，非常豪华；服务贴心周到；客户明亮整洁，景观非常好。惟酒店在旧城区，附近环境不甚理想。
Stayed 1 night in Dec 2017

10/10 Excellent

WENHAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好评
非常好的体验，而且还有迎宾水果。整体感觉费超好
Stayed 1 night in Nov 2017

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic room!
The room was spectacular with the "bathroom balcony" offering a great view of the city no matter what you were doing. Everything in the room bore the mark of excellent quality, maybe not quite Tokyo Hilton levels, but not far off. The shower drain was blocked which caused water to run out over the whole "balcony" but a quick call and that was sorted in no time. Great service from all the staff! The sky lobby on the 55th floor offers a great view, especially fun to look down on the roof of the Kempinski hotel next door.
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
GW vacation
Good hotel but pool under construction. Pity after all day hiking & sightseeing
Stayed 4 nights in Oct 2017
Dear Guest, Thank you for selecting Sofitel Guiyang Hunter and sharing your staying experience with us. We are very pleased to see that overall you enjoyed your stay with us. But at the same time we regret that the swimming pool experience was not up to your expectation as maintenance works, we apologize for any inconvenience that caused and appreciate your kind understanding. We are looking forward to welcoming your back soon and we will do our best to ensure you have a wonderful experience. Yours Sincerely, Kevin Yang Guest Experience Manager

10/10 Excellent

zhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新开业
酒店新开业，自己的停车场还没修好，借用亨特国际的停车场，非常不好找，条件差且不方便。其它一切均好，景观好，位置好，硬件设施一流，是目前贵阳城区最好的酒店之一