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홈텔 뉴라이프 하롱 여행 후기

홈텔 뉴라이프 하롱
Hoang Quoc Viet, Unit 804C, Bai Chay, Ha Long, Quang Ninh

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 4개 이용 후기 중 1개" "
평점 8 - 좋아요. 4개 이용 후기 중 2개" "
평점 6 - 괜찮아요. 4개 이용 후기 중 0개" "
평점 4 - 별로예요. 4개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 4개 이용 후기 중 1개" "

8.0/10

청결 상태

6.6/10

직원 및 서비스

8.6/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

JunVu

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
cleaner, living room with view overlooking the sea, the host is very friendly, regularly contact us for help. thanks!
2018년 12월에 1박 숙박함
답변 제공: thanks you 님, 2019년 1월 12일
We will try to serve you better

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 객실의 편안함
Terrible experience
They did not have room available the night we went. Did not speak english. Get a regular hotel.
2018년 6월에 1박 숙박함
답변 제공: Please read the apartment policy before booking 님, 2018년 11월 13일
Dear Se heon Park! Your booking number is #1055249096 at 1 night on June 28, 2018, I have been trying very hard to contact you since your booking and thanks to Experira for contacting you but not receiving any response. So, I do not know what time you check in, to 11:30 pm on June 28, 2018 you contacted me to check in while the apartment policy I have set up the time chek in from 2:00 pm to 10:30 pm, so I have the right to refuse you check in. Please carefully read the apartment's check-in policy before booking, if you would like to check in sooner or later, please contact the property owner in advance to avoid any inconvenience. P / s: your booking from 28-06-2018 which until 22-10-2018 i get your reviews

8/10 - 좋아요

masa 님, Tokyo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
クルージングツアー出発地のアイランドとバイチャイの中心地とのちょうど間にあります。アイランドまではタクシーで10分程度。 部屋は清潔で眺めがよく、寝室、シャワー、トイレが2つあります。 Wi-Fiのパスワードは一部大文字になって記載されてましたが、すべて小文字にしたところ繋がりました。 設備的にはたいした問題でないのですが、鍵についているカードを壁のホルダーに差し込むことで電気がつくようになっています。ですが入室したあとはオートロックではないので、内側からも鍵穴にキーを差し込み鍵をかけなくては、ロックされません。夜に帰ってきた時は、暗闇で鍵をかけてから、ホルダーに差込み電気をつけるという流れです。スマホのライトで鍵穴を照らす必要があります。ここがちょっと不便でした。 近隣の海側は工事中の道路やビルが多いです。散策は北側の市街地がおすすめです。のどかなベトナムの田舎が楽しめます。ただし全域で飲食店はほぼ英語が通じないと思われます。
2018년 8월에 1박 숙박함
답변 제공: Hometel Newlife Ha Long 님, 2018년 8월 26일
Thank you for the comments, we will try to improve to serve the better.

8/10 - 좋아요

Bernard 님, Ottawa

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Great condo reasonably close to town
Check in was a bit eratic as the clean up was not conpleted. Excusable because we had said that we were scheduled to arrive at 5 but we arrived at 4. The lady checking us in was very helpful in making sure that all was Ok. Some construction noise from a neighbour unit was a bit disturbing but this could not be controlled by the owner as it is a condo. Overall a good value for the price. The owner should have written instructions for stove, hot water, tv and wifi and the caulking / grout at the corners of both showers should be cleaned or redone.
2018년 7월에 5박 숙박함
답변 제공: Mr Lee 님, 2018년 7월 13일
Thank you for your comments. We will try to improve for better service.