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Holiday Inn Hamburg - Hafencity by IHG

4.5 star property
Luxury hotel with a restaurant connected to the convention center in Hamburg

Choose dates to view prices

Holiday Inn Hamburg - Hafencity is in Hamburg City Center, offering upscale comfort. Guests enjoy breakfast at Open Lobby, gym access, free in-room WiFi, and a business center. Bike rentals make exploring nearby attractions like Miniatur Wunderland easy.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet friendly
  • Room service
The current price is ₩154,774
₩165,614 total
includes taxes & fees
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate sitting area
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Courtyard View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Courtyard View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate sitting area
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
  • 23 sq m
  • 6 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(47 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate sitting area
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(18 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate sitting area
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
  • 20 sq m
  • 20 bedrooms
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate sitting area
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Courtyard View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Courtyard View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate sitting area
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate sitting area
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
Ueberseeallee 15, Hamburg, Hamburg, 20457

What's nearby

  • Hamburg Cruise Center - 8 min walk - 0.7 km
  • Miniatur Wunderland - 15 min walk - 1.3 km
  • Elbe Philharmonic Hall - 18 min walk - 1.5 km
  • Hamburg City Hall - 18 min walk - 1.6 km
  • Reeperbahn - 5 min drive - 3.6 km

Getting around

  • HafenCity Universität Hamburg Station - 3 min walk
  • HafenCity Universität Station - 4 min walk
  • Hamburg Airport (HAM) - 41 min drive

Restaurants

  • ‪Espresso House - ‬7 min walk
  • ‪Sabai Dee Mai Restaurant - ‬7 min walk
  • ‪Pesca – Theatre of Fish - ‬7 min walk
  • ‪Kazu Ramen - ‬7 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Holiday Inn Hamburg - Hafencity by IHG

Luxury hotel near Miniatur Wunderland
Hamburg Cruise Center and Elbe Philharmonic Hall are located near Holiday Inn Hamburg - Hafencity by IHG, which provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site restaurant, Open Lobby, offers breakfast, lunch, dinner, and light fare. Free in-room WiFi is available to all guests, along with a gym and a business center.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Smoke-free premises, a 24-hour front desk, and an elevator
  • Free newspapers, luggage storage, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 268 rooms boast comforts such as 24-hour room service and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Tubs or showers and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and recycling

Similar properties

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  • Pet friendly
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,238 reviews
The price is ₩211,282
₩226,071 total
includes taxes & fees
Dec 7 - Dec 8
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 28 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Lobby

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Handrails in stairways (24 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Holiday Inn Hamburg Hafencity Hotel
Holiday Inn Hamburg Hafencity

Frequently asked questions

Is Holiday Inn Hamburg - Hafencity by IHG pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Holiday Inn Hamburg - Hafencity by IHG?

As of Nov 8, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Hamburg - Hafencity by IHG on Nov 16, 2025 start from ₩154,774, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Hamburg - Hafencity by IHG?

Self parking is available for EUR 28 per day. Limited spots are available.

What time is check-in at Holiday Inn Hamburg - Hafencity by IHG?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Hamburg - Hafencity by IHG?

Check-out is at noon. Late check-out is available for a fee.

Where is Holiday Inn Hamburg - Hafencity by IHG located?

Located in Hamburg City Center, this luxury hotel is within a 15-minute walk of Prototyp Auto Museum and Hamburg Cruise Center. Miniatur Wunderland and Elbe Philharmonic Hall are also within 1 mi (2 km). HafenCity Universität Station and HafenCity Universität Hamburg Station are within a 5-minute walk.

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Holiday Inn Hamburg - Hafencity by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 554 out of 833 reviews
Rating 8 - Good. 237 out of 833 reviews
Rating 6 - Okay. 26 out of 833 reviews
Rating 4 - Poor. 10 out of 833 reviews
Rating 2 - Terrible. 6 out of 833 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated Hotel in Hafencity, which is a newly built area in the old docks area and contains the University buildings. It is walkable to city centre.
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Is ok
Stayed 1 night in Sep 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money
Stayed 3 nights in Apr 2025

10/10 Excellent

Lutz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel in guter Lage in der Hafencity
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, well located for the purpose of our visit and the staff were helpful and informative.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast friendly staff. Good location. Spotless hotel.
Stayed 3 nights in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Jun 2025

8/10 Good

Karen

Liked: Staff & service, property conditions & facilities
excellent bus and underground transport links just a few minutes from the hotel. Also walkable to/from Hafen City attractions/museums - Minuture Wunderland, etc.
Stayed 4 nights in Jun 2024

10/10 Excellent

Azza

Liked: Cleanliness, staff & service, property conditions & facilities
Super!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

This hotel is located in very calm area but close to the city center. All staff are very kind. We highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2025

8/10 Good

Juliet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent breakfast. Dinner staff different than breakfast staff, and not as nice. Nice location. AC isn’t efficient however.
Stayed 4 nights in May 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pre Cruise Stay

Our stay was wonderful. We came the day before our cruise. We were allowed an early check in which was perfect after flying in almost 24 hrs from CA. The room was clean and quiet and the bed was amazingly comfortable. The individual duvets were incredible!! Every staff member we encountered was kind and helpful. We would definitely stay here again. The breakfast was well worth the cost and the restaurant bar also had great food. There were plenty of eateries in walking distance from the hotel and the hop on hop off bus was just a short distance away as well. Loved our stay!!
Stayed 1 night in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

no ice or refrigerator?

Nice new hotel in a good location. But I was a little dismayed the the hotel does not have in room refrigerators. Nor do they have ice machines on the floors. In order to get something refrigerated you have to leave it with the front desk and they would put it in a refrigerator in their office. AND if you want Ice, you have to go to the front desk (again) and have them get you ice from the bar. While the staff was happy to accomodate, I found this to be inconvenient. If the staff was busy, you had to wait for them to check people in or out. Kind of stupid.
Stayed 3 nights in May 2025

6/10 Okay

Scott

Despite its otherwise high ratings, this hotel does NOT distinguish itself. It is a very average hotel with small, dark rooms in an area that is actually pretty scary late at night. I wouldn't choose to stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, amenities
Sehr schönes Hotel für eine Trip durch Hamburg. Haben uns sehr sicher gefühlt
Stayed 1 night in Oct 2025

4/10 Poor

Klaus

Disliked: Cleanliness, staff & service
Obwohl die Sauberkeit und meine nicht funktionierende Nachtischläuchte reklamiert wurde, hat sich nichts getan. Das grenzt schon an Unverschämtheit.
Stayed 5 nights in Oct 2025

8/10 Good

Priska

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gut gelegen. Speicherstadt, Elbphilharmonie, Rathaus sind gut zu Fuss erreichbar. Eine U-Bahnstation befindet sich in unmittelbarer Nähe.
Stayed 4 nights in Oct 2025

10/10 Excellent

Katharina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zu empfehlen. Wir haben uns sehr wohl gefühlt. Würde es sofort wieder buchen.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Perfekt für ein paar Tage Aufenthalt in Hamburg.
Stayed 5 nights in Sep 2025

10/10 Excellent

Melina Despina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles wunderbar, empfehlen diese Unterkunft weiter!
Stayed 2 nights in Oct 2025

10/10 Excellent

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities
Zu empfehlen
Stayed 2 nights in Sep 2025

10/10 Excellent

MIGUEL ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy agradable, sus instalaciones modernas de buen gusto, el cuarto de buen tamaño limpio, cerca de una parada del metro y a 10 minutos de una parte de la zona turística, hotel muy recomendable para una estancia agradable, segura y tranquila en Hamburgo
Stayed 3 nights in Sep 2025