A short walk from Hanoi Old Town Night Market and Hoan Kiem Lake, 27A Old Town with POOL provides a free roundtrip airport shuttle, dry cleaning/laundry services, and more. Stay connected with free in-room WiFi.
Located in Old Quarter neighborhood, 27A Old Town with POOL is connected to a rail/subway station. Hanoi Old Town Night Market and Dong Xuan Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Spend some time exploring the area's activities, including winery tours. Visit our Hanoi travel guide
27 Ng. Trung Yen , Dinh Liet, 3, Hoan Kiem, Hanoi, 100000
What's nearby
Hoan Kiem Lake
2 min walk - 0.2 km
Hanoi Old Town Night Market
2 min walk - 0.2 km
Thang Long Water Puppet Theatre
2 min walk - 0.2 km
Hang Gai Street
3 min walk - 0.3 km
St. Joseph's Cathedral of Hanoi
8 min walk - 0.7 km
Getting around
Hanoi Long Bien Station
11 min walk
Noi Bai Intl. Airport (HAN)
41 min drive
Restaurants
Bancông Cafe & Restaurant
1 min walk
Phở Sướng
1 min walk
Tirant Hotel
1 min walk
Mì Vằn Thắn Đinh Liệt
1 min walk
Quán Bia Minh
1 min walk
About this property
27A Old Town with POOL
Along with concierge services, this aparthotel has dry cleaning and laundry facilities. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, tour/ticket assistance, a porter/bellhop, and a front-desk safe are onsite. Each apartment features a kitchenette with a refrigerator, plus free WiFi and a Smart TV with digital channels. Comforts include a memory foam bed and Egyptian cotton sheets, and guests will also find conveniences like a dining area and a sitting area. Housekeeping is available once per stay.
27A Old Town with POOL offers 3 air-conditioned accommodations with free minibar items and complimentary bottled water. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 45-inch Smart televisions come with digital channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, separate dining areas, and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include offices, desks, and desk chairs. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.
Free roundtrip airport shuttle from 7:00 AM to 11:30 PM at scheduled times and on request
Family friendly
Free crib
Travel crib
Kitchenette
Coffee/tea maker
Electric kettle
Refrigerator
Dining
Dining table
Free stocked minibar
Bedrooms
Down comforter
Egyptian cotton sheets
Free extra futon
Free rollaway/extra bed
Hypo-allergenic bedding
Memory foam mattress
Pillow menu
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Living spaces
Dining table
Separate dining area
Separate sitting area
Entertainment
45-inch smart TV with digital channels
Netflix
Streaming services
Outdoor areas
Balcony/patio
Fenced yard
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk chair
Laptop workspace
Office
Comfort
Air conditioning
Ceiling fan
Heating
Portable fan
Pets
No pets allowed
Suitability/Accessibility
Area rugs in room
Elevator (39 inch wide door)
Hardwood flooring in room
High-pile carpet in room
Smooth flooring in room
Thin carpet in room
Tile flooring in room
Designated smoking areas (fines apply)
Services and conveniences
Concierge services
Free bottled water
Housekeeping available once per stay
Lockers
Luggage storage
Multilingual staff
Porter/bellhop
Safe at front desk
Tour and ticket assistance
Location highlights
Connected to a convention center
Connected to a rail/subway station
Connected to a shopping center
In a historical district
In the city center
Near a health/beauty spa
Near a hospital
Near a metro station
Near a train station
Near a zoo
Near an outlet shopping mall
Things to do
Casino nearby
Theme park nearby
Winery tours nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
3 units
Connecting units available
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 15
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
Pets not allowed
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Frequently asked questions
Is 27A Old Town with POOL pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at 27A Old Town with POOL?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.
What time is check-out at 27A Old Town with POOL?
Check-out is at 11:00 AM.
Does 27A Old Town with POOL provide a shuttle to the airport?
Yes, there's a free airport shuttle that runs 7:00 AM–11:30 PM on request.
Where is 27A Old Town with POOL located?
Located in Old Quarter, this luxury aparthotel is steps from Ta Hien Street and Hanoi Old Town Night Market. Hoan Kiem Lake and Dong Xuan Market are also within 10 minutes. Hanoi Long Bien Station is 11 minutes by foot and Hanoi Railway Station is 25 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
27A Old Town with POOL Reviews
3.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
6.0
Amenities
10
Property conditions & facilities
Rating 10 - Excellent. 1 out of 5 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 5 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 5 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 4 out of 5 reviews
2 - Terrible
4
Reviews
10/10 Excellent
Ms
Nov 19, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
My stay at this hotel was enjoyable from start to finish. The employees were welcoming, the room was spotless, and the location was perfect for getting around the city. I was also impressed by the breakfast, which offered a nice variety of choices. The only minor drawback was the occasional slow Wi-Fi, but it wasn’t serious enough to affect my overall experience. All in all, I’d happily return in the future.
Ms
Stayed 1 night in Nov 2025
2/10 Terrible
Sandra
Dec 15, 2025
Disliked: Communication
Sehr unprofessionell - ich hatte am Vortag (aber leider keine 24h vorher) wegen des Flughafentransfers angefragt und bis zur Landung in Vietnam 14h später immer noch keine Antwort erhalten. Auch auf weitere Nachrichten via Expedia wurde nicht reagiert. Um Punkt 14Uhr (Check-In Zeit) erhielt ich eine WhatsApp Nachricht mit der Frage nach einem Foto meines Reisepasses. Das habe ich geschickt und erneut die Frage nach dem Transfer gestellt. Dies wurde ignoriert, stattdessen bekam ich die Nachricht, ich sei in ein anderes Hotel umquartiert worden (10-15min mit dem Auto von der ursprünglichen Adresse entfernt) wegen eines Wasserschadens. Nochmals meine Frage nach Transfer. Darauf bekam ich die Antwort, dieser sei inkludiert, wenn ich einen Ausflug über sie buchen würde und dann nur mit mindestens zwei Personen (ich reise alleine). Anrufe meinerseits zur schnelleren Klärung wurden weggedrückt!
Zu diesem Zeitpunkt stand ich wegen der langen Antwortzeiten des Hotel schon eine Stunde wartend am Flughafen!!!
Daraufhin habe ich Expedia eingeschaltet - dem Mitarbeitenden wurde dann gesagt, der Transfer sei nur inklusive, wenn man diesen 24h vorher anmeldet, und es gäbe keine Wasserschaden, ich sollte zur ursprünglichen Adresse kommen. In diesem Moment - mittlerweile war ich seit 1,5h am Diskutieren - habe ich mich mit der Unterkunft nicht mehr wohl gefühlt und mir ein zuverlässiges Hotel gesucht.
Eine Rückerstattung habe ich nicht erhalten, obwohl Expedia angefragt hat. Keine Empfehlung!