Front of property - evening/night

Reviews of A25 Hotel - 19 Phan Dinh Phung

2 out of 5
A25 Hotel - 19 Phan Dinh Phung
19 Phan Dinh Phung, Ba Dinh District, Hanoi

Reviews

5.8
Rating 10 - Excellent. 0 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 2 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

6.4/10

Cleanliness

5.6/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Seow min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Rude staff and fake reviews
The reviews on this Hotel do not reflect the service or Hotel. I stayed here for business for 3 nights and the staff were so rude and unaccomadating. Steer clear of this Hotel.

6/10 Okay

myrna clara

Liked: Cleanliness, property conditions & facilities, room comfort
Generally pleasant, language is a challenge

8/10 Good

Markus

Liked: Staff & service, amenities
Stayed 3 nights in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주요 관광지에 가까움. 공항택시 서비스도 제공, 일반 그랩 콜보다 저렴함. 뜨거운 물이 빨리 끊김.
Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveler

シャワールームの水はけが悪い
Stayed 3 nights in Nov 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
詐欺ホテル
初日から部屋のカードキーが壊れていた為、交換をお願いしたが交換してもらえず、部屋に入る度に開けてもらう必要があり、非常に面倒くさかった。 バスタオルが2日間続けて部屋に用意されていなかった。 チェックアウトの際、身に覚えのない100ドル程の精算をするよう言われた。その時に英語を話せるスタッフもおらず、詳細が不明の為、結果的に払わずに済んだ。 有料の水を1点しか購入していないのに、2点購入したことになっていた。これは後日気が付いたため、お金を余分に払ってしまった。 対応も非常に悪く、身に覚えのない支払いを要求してくるため、おすすめしません。
Stayed 3 nights in Aug 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort