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Hanoi Elpis Hotel & Spa

4.0 star property

Choose dates to view prices

Located near Hoan Kiem Lake, Hanoi Elpis Hotel & Spa offers a tranquil retreat with a free breakfast buffet and relaxing spa. Unwind in the coffee shop or enjoy local performances at Thang Long Water Puppet Theatre nearby.

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping
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About this property

Hanoi Elpis Hotel & Spa

  • Upscale hotel near Hoan Kiem Lake
  • Located close to Hanoi Old Town Night Market, Hanoi Elpis Hotel & Spa provides a coffee shop/cafe, dry cleaning/laundry services, and a restaurant. Guests can connect to free in-room WiFi.
  • Other perks include:
    • Buffet breakfast (surcharge), airport pick-up service (surcharge), and a 24-hour front desk
    • A front-desk safe, luggage storage, and concierge services
    • Coffee/tea in the lobby, a reception hall, and tour/ticket assistance
  • Room features
  • All guestrooms are individually furnished, and offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Hydromassage showers, designer toiletries, and bidets
    • 42-inch TVs with premium channels
    • Wardrobes/closets, electric kettles, and daily housekeeping

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The price is ₩32,479
₩36,831 total
includes taxes & fees
May 31 - Jun 1
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 150000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 430000 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hanoi Elpis Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Motorcycle parking only.

What time is check-in at Hanoi Elpis Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hanoi Elpis Hotel & Spa?

Check-out is at noon.

Does Hanoi Elpis Hotel & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of VND 430000 per vehicle applies.

Where is Hanoi Elpis Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Hanoi Municipal Party Committee and Hoan Kiem Lake. Ly Thai To Park and Hoan Kiem Lake Weekend Walking Street are also within 5 minutes. Hanoi Long Bien Station is 19 minutes by foot and Hanoi Railway Station is 26 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.4

7.6

Cleanliness

10

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

Reviews

Verified

10/10 Excellent

Vu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Elpis Hotel & Spa, and it was an amazing experience from start to finish. The hotel is situated in a prime location, making it easy to explore the city. Whether you're here for sightseeing or business, everything is conveniently accessible. The rooms are spotless, well-maintained, and equipped with all the necessary amenities. The housekeeping team does a fantastic job of keeping everything fresh and tidy. The hotel staff is incredibly friendly, professional, and always ready to assist. Their warm hospitality made my stay even more enjoyable. From check-in to check-out, everything was handled smoothly and efficiently. Overall, I highly recommend to anyone looking for a comfortable and enjoyable stay. I will definitely return on my next visit!
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Luis

Liked: Staff & service
Good and unexpensive option, but is not recomendable for families.
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Kenneth

Overselling via pictures. Disgusting
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

QUOC LAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Yoshiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフがとても親切でフレンドリーです。 朝食もおいしい。 空港の送迎は価格も適正で安心して依頼できます。
Stayed 2 nights in May 2024
Verified

2/10 Terrible

Sachiko

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

お勧めしません。

利用の前日の予約で、普段利用しているところが満室だったので、ロケーションで選びました。時間がなかったこともあり、レビューがないので不安はありましたが、4つ星になっていたので、ある程度は快適であろうと判断して予約しましたが・・・・ひどく汚れている感じで、バスルームには汚れがこびりつき、シーツは薄汚れ・・・一般的な感覚の日本人ビジネス利用者には、100%お勧めしません。星の数はどのように決められているのでしょうか。
Stayed 3 nights in Mar 2023