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Melia Hanoi

5.0 star property
Travelers find luxury and relaxation in the heart of Hanoi's cultural district, with an inviting outdoor pool and rejuvenating spa treatments available

Choose dates to view prices

Located near Hoan Kiem Lake, Melia Hanoi offers convenience and comfort. Enjoy on-site shopping, a coffee shop, and treatments at Oasis Spa. Relax at the outdoor pool with sun loungers, and benefit from assistance by multilingual staff throughout your stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning
The current price is ₩199,796
₩226,569 total
includes taxes & fees
Apr 25 - Apr 26

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

9.4 out of 10
Exceptional
(15 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level Suite

City view

The Level Suite

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Premium

The Level Premium | Minibar, in-room safe, desk, laptop workspace

The Level Premium

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

9.6 out of 10
Exceptional
(16 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Connecting Rooms

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Connecting Rooms

  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for The Level Suite with Balcony, Adult Only

Minibar, in-room safe, desk, laptop workspace

The Level Suite with Balcony, Adult Only

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, laptop workspace

Family Suite

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (3AD)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (3AD)

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room (3AD)

Minibar, in-room safe, desk, laptop workspace

Premium Room (3AD)

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (The Level 3AD)

City view

Suite (The Level 3AD)

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Level Suite with Balcony - Adults Only (3 Adults)

Minibar, in-room safe, desk, laptop workspace

The Level Suite with Balcony - Adults Only (3 Adults)

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (The Level 3AD)

Minibar, in-room safe, desk, laptop workspace

Premium Room (The Level 3AD)

  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Hoan Kiem, a neighborhood in Hanoi, Melia Hanoi is near a train station. Hanoi Old Town Night Market and Dong Xuan Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's going on at My Dinh National Stadium. Visit our Hanoi travel guide
Map
44b Ly Thuong Kiet Street, Hoan Kiem District, Hanoi, 01235

What's nearby

  • Hoa Lo Prison Museum
    Hoa Lo Prison Museum
    3 min walk - 0.3 km
  • Hoan Kiem Lake showing a monument, heritage architecture and a lake or waterhole
    Hoan Kiem Lake
    7 min walk - 0.6 km
  • St. Joseph Cathedral showing heritage architecture, markets and heritage elements
    St. Joseph's Cathedral of Hanoi
    7 min walk - 0.6 km
  • Train street
    Train Street
    10 min walk - 0.9 km
  • Hanoi Opera House showing theater scenes and heritage architecture
    Hanoi Opera House
    12 min walk - 1.0 km

Getting around

  • Hanoi Railway Station
    11 min walk
  • Noi Bai Intl. Airport (HAN)
    43 min drive

Restaurants

  • Meliã
    2 min walk
  • Starbucks Reserve Quang Trung
    1 min walk
  • Phố Sách 19/12
    1 min walk
  • Hào Café Hanoi
    2 min walk
  • Garbo
    1 min walk

About this property

Melia Hanoi

Luxury hotel near Hoan Kiem Lake
Located close to St. Joseph's Cathedral of Hanoi and Hanoi Opera House, Melia Hanoi provides an airport shuttle, a terrace, and shopping on site. Treat yourself to a body treatment, a facial, or a massage at Oasis Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and happy hour. In addition to a coffee shop/cafe and a hair salon, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • An outdoor pool along with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and babysitting (surcharge)
  • A porter/bellhop, a TV in the lobby, and a computer station
  • An elevator, a reception hall, and a ballroom
  • Guest reviews speak highly of the helpful staff
Room features
All 306 rooms offer comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with bidets and tubs or showers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, free infant beds, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 571,725 for adults and VND 277,200 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cham
  • Garbo
  • Mosaico

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Magnifying mirror
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
This property's parking fee is waived for the first 4 hours. After that, the fee is VND 30,000 per hour
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1843380.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: VND 1000000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately VND 571725 for adults and VND 277200 for children
  • Airport shuttle fee: VND 1990000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1843380.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hanoi Melia
Melia Hanoi
Melia Hotel Hanoi
Hanoi Sol Melia
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Melia Hanoi Hotel
Melia Hanoi Hotel
Melia Hanoi Hanoi
Melia Hanoi Hotel Hanoi

Frequently asked questions

Does Melia Hanoi have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Melia Hanoi?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Melia Hanoi on Apr 25, 2026 start from ₩199,796, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Melia Hanoi?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Melia Hanoi?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Melia Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1990000 per vehicle applies.

Where is Melia Hanoi located?

Located in Hoan Kiem, this luxury hotel is within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Hanoi Opera House and Hanoi Old Town Night Market are also within 1 mi (2 km). Hanoi Railway Station is 11 minutes by foot and Hanoi Long Bien Station is 27 minutes.

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Reviews

Melia Hanoi Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 668 out of 1000 reviews
Rating 8 - Good. 254 out of 1000 reviews
Rating 6 - Okay. 55 out of 1000 reviews
Rating 4 - Poor. 7 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, was close to all I wanted to see.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect, the hotel offered many ammenities.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Vera

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and clean, and the staff was very helpful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Guy

Liked: Cleanliness, amenities, property conditions & facilities
Très belle chambre et personnel tràs attentif. Bravo
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Duc

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, property conditions & facilities
Comfortable room, great service (we had several repairs and these were addressed quickly). Good location. Sound proofing was not great - we had to listen to frisky neighbours unfortunately.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

benny

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and gave us a beautiful suite. Enjoyed our stay will be back
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Guy

Liked: Cleanliness, amenities, property conditions & facilities
Chambre impeccable et très confortable. Personnel très attentif à nos besoins.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Chinh

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient. Live up to 5* rating
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bruce Aiquoc

Liked: Cleanliness, property conditions & facilities
Staff courteous
Stayed 1 night in Jan 2026
Verified

8/10 Good

Nishi

Liked: Cleanliness
朝食が非常に美味しかったです
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

SHUNSUKE

Liked: Cleanliness, staff & service, property conditions & facilities
宿泊日が近づいてくると連絡をくださったり、早朝チェックアウトについて朝食ボックスを提案してくださったりとサービスは非常に好感をもてました。 客室は少し年季を感じますが、綺麗に整えられており、快適に過ごせました。 残念だったのはコネクティングルールにできる部屋が割り当てられていた点。構造上、ある程度は仕方ありませんが、なんと隣の部屋の会話が理解できてしまうぐらいの大きさの音が漏れてくるのです。3泊ずっと気になり、不満でした。同じ部屋に泊まるなら、次は多少不便でも違うホテルを探します。
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Salvador

Liked: Cleanliness, property conditions & facilities
Thanks for your consideration
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

YAKUMO

Liked: Cleanliness, amenities
スタッフ対応、お部屋共に最高でした！
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, amenities
Breakfast menu great selection and service! Excellent staff! Great area for bar location to meet, greet, and free discussion!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jackeen

Liked: Cleanliness, property conditions & facilities
Best hotel staff ever
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

izuru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
おすすめ通り花火を21から見ましたが、あまり見えなかったのが残念でした。
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ernest Quentin

Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms, amazing breakfast, helpful and kind staff.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

CHI NUN

Liked: Cleanliness, staff & service, amenities
Room is very nice and clean.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

KOJI

Liked: Cleanliness, amenities, property conditions & facilities
清潔、立地良き、ベッドとシーツの質も素晴らしい
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Moo Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아침식사가 훌륭했어요
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
helpful staff at check in, lovely room.Nice bar area
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Punit

Liked: Cleanliness, staff & service, amenities
Great
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Takuya

Liked: Cleanliness, amenities, property conditions & facilities
客層が良いと思いました。バックパッカー等はおらず、騒がしい客も滞在中は遭遇しませんでした。落ち着いて過ごせました。
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Matsuzaki

Liked: Cleanliness, amenities
スタッフはみんな親切で、クラブラウンジも 使いやすかったです。 ただ、隣の部屋の声が結構響いて、 夜目が覚めたりしました。 声の大きい外国人ではありましたが、 それが少し残念。
Stayed 2 nights in Dec 2025