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Splendid Star Grand Hotel & Spa

4.0 star property
Travelers find a peaceful urban sanctuary with rejuvenating spa treatments and delicious breakfast options near Hanoi's historic center

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Located near St. Joseph's Cathedral in Hanoi, Splendid Star Grand Hotel & Spa offers a quiet retreat. Enjoy the on-site spa, breakfast at the restaurant, or a drink at the cozy bar. Amenities include in-room WiFi, dry cleaning, and a business center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Double Room, 1 Queen Bed

Pillowtop beds, minibar, in-room safe, individually decorated

Superior Double Room, 1 Queen Bed

7.6 out of 10
Good
(13 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
LCD TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Pillowtop beds, minibar, in-room safe, individually decorated

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
LCD TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Double 1 Single Bed and 1 Sofa, City View

Suite, 1 Double 1 Single Bed and 1 Sofa, City View | Pillowtop beds, minibar, in-room safe, individually decorated

Suite, 1 Double 1 Single Bed and 1 Sofa, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
LCD TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • City view
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Family Room, 2 Queen Beds, City View

Family Room, 2 Queen Beds, City View | Pillowtop beds, minibar, in-room safe, individually decorated

Family Room, 2 Queen Beds, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
LCD TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • City view
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Honeymoon Room, 1 Queen Bed

Honeymoon Room, 1 Queen Bed | Pillowtop beds, minibar, in-room safe, individually decorated

Honeymoon Room, 1 Queen Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
LCD TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Pillowtop beds, minibar, in-room safe, individually decorated

Standard Double or Twin Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
LCD TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Pillowtop beds, minibar, in-room safe, individually decorated

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
LCD TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Pillowtop beds, minibar, in-room safe, individually decorated

Superior Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
LCD TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds, City View

Family Suite, Multiple Beds, City View | Pillowtop beds, minibar, in-room safe, individually decorated

Family Suite, Multiple Beds, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, 1 King Bed, Balcony, City View

Junior Suite, 1 King Bed, Balcony, City View | Pillowtop beds, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Balcony, City View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
LCD TV
Blackout drapes/curtains
Pillowtop bed
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Family Suite, Balcony, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
LCD TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Futon
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About the neighborhood

Located in Old Quarter neighborhood, Splendid Star Grand Hotel & Spa is connected to a shopping center. Travelers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Goethe-Institut Hanoi are also worth visiting. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails nearby. Visit our Hanoi travel guide
Map
No. 14 Tho Xuong Lane, Au Trieu str, Hoan Kiem District, Hanoi, 8443

What's nearby

  • St. Joseph Cathedral showing heritage architecture, markets and heritage elements
    St. Joseph's Cathedral of Hanoi
    1 min walk - 0.1 km
  • Hoan Kiem Lake showing a monument, heritage architecture and a lake or waterhole
    Hoan Kiem Lake
    3 min walk - 0.3 km
  • Hoa Lo Prison Museum
    Hoa Lo Prison Museum
    5 min walk - 0.5 km
  • Train street
    Train Street
    7 min walk - 0.6 km
  • Evening view in Hanoi, Vietnam
    Hanoi Old Town Night Market
    8 min walk - 0.7 km

Getting around

  • Hanoi Railway Station
    16 min walk
  • Noi Bai Intl. Airport (HAN)
    52 min drive

Restaurants

  • Noodle & Roll
    1 min walk
  • Pasteur Street Brewing Company
    2 min walk
  • Phở Ấu Triệu (Phở Nước Đục-Anh Em Nhà Tư Lùn)
    1 min walk
  • Âu Lac Family Restaurant
    1 min walk
  • Still Color CF 32 Thọ Xương
    1 min walk

About this property

Splendid Star Grand Hotel & Spa

Upscale hotel near Hoan Kiem Lake
Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Splendid Star Grand Hotel & Spa provides dry cleaning/laundry services, a bar, and a full-service spa. Treat yourself to spa services, such as a body treatment, a facial, or a body wrap. The on-site restaurant offers breakfast. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-in, an elevator, and tour/ticket assistance
  • A front-desk safe, luggage storage, and concierge services
  • Guest reviews say great things about the breakfast, helpful staff, and location
Room features
All guestrooms are individually furnished, and feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like separate sitting areas and bathrobes. Guest reviews speak well of the comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and bidets
  • LCD TVs with cable channels
  • Separate sitting areas, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Secured self parking on site (USD 300,000 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 4 for adults and USD 3 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Visual fire alarm

More

  • 4 buildings
  • 9 floors
  • Art Deco architecture
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 350000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 4 for adults and USD 3 for children
  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Secured self parking fee: USD 300000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Grand Hotel Splendid
Splendid Star
Splendid Star Grand
Splendid Star Grand Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel Hanoi
Splendid Star Hotel
Star Grand Hotel
Star Hotel Splendid
Star Splendid Hotel
Splendid Star & Spa Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel & Spa Hotel
Splendid Star Grand Hotel & Spa Hanoi
Splendid Star Grand Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Splendid Star Grand Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 300000 per day.

What time is check-in at Splendid Star Grand Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Splendid Star Grand Hotel & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Splendid Star Grand Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 18 per vehicle applies.

Where is Splendid Star Grand Hotel & Spa located?

Located in Old Quarter, this spa hotel is steps from Red Moon Gallery and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 16 minutes by foot and Hanoi Long Bien Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Splendid Star Grand Hotel & Spa Reviews

8.8

Excellent

8.8

Cleanliness

9.4

Location

9.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 641 out of 1001 reviews
Rating 8 - Good. 204 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

Reviews

10/10 Excellent

Rooney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy to stay in this hotel with excellent service and lovely staff, highly recommended. I will book to stay again if I travel back to Hanoi AAAAA+
Stayed 2 nights in Jan 2026

6/10 Okay

Chayapat

Nice staff good service
Stayed 2 nights in Jan 2026

10/10 Excellent

Viet

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and services. Amazing location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tai-fu

Liked: Cleanliness, amenities, property conditions & facilities
The staff was super friendly and helpful. They helped arrange taxis, took our bags to the pick up spot and waited till we got on board. always willing to answer any questions day and night. Also great breakfast buffett.
Stayed 1 night in Dec 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the wonderful staff who made every aspect of our trip go smoothly. Thank you to Brian, Jacky, Emma, Angela and the entire staff. We had a room with two king beds and it was a great set up for four adults. The location was fantastic, especially at Christmas because of proximity to St. Joseph's and all of their special public events. We booked tours and the hotel is in the free pick-up zone for tour operators, which was very convenient.
Stayed 8 nights in Dec 2025

10/10 Excellent

Nuntinee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacky manager very helpful and breakfast service manager and crew members was efficient and helpful to my family thank you again for your service
Stayed 1 night in Nov 2025

10/10 Excellent

Nuntinee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service and Jacky help me the trip haloing bay and Ninh Binh excellent also the room very good and big we many thanks to Jacky who support our family everything what ever we need, the hotel central location in olquarter near hoan Kiem lake by walking everywhere we would like recommendations.
Stayed 4 nights in Nov 2025

10/10 Excellent

Duy Phong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay! The hotel is super clean, the rooms are comfy, and the staff are always smiling and ready to help. Definitely coming back next time!
Stayed 1 night in Oct 2025

10/10 Excellent

Duy Phong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully maintained property with top-notch amenities. The staff are exceptionally well-trained and made my stay both comfortable and memorable.
Stayed 1 night in Oct 2025

10/10 Excellent

Angi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff! Especialy Jacky recomend
Stayed 5 nights in Oct 2025

10/10 Excellent

Duy Phong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with clean rooms and friendly staff. Everything worked perfectly and the service was fast and professional. Highly recommend!
Stayed 1 night in Oct 2025

10/10 Excellent

Quang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great . Amazing location in Old Quarter. The room very clean and comfortable . All staff were wonderful and helpful. Special thank to Mt Jacky for his exceptional kindness and support. Highly recommend this hotel to everyone .
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
The staff was so welcoming and friendly. Big shout out to John, Kimmie, Brian, Peter and the wonderful manager Mr. Harry. My room was comfortable and quiet. The hotel is on a small street away from the hustle and bustle of Hanoi, so when you get to your room after a busy day of sightseeing, you feel right at home. The spa with massage treatments is an added plus. Had a great foot massage after a long day of walking. Breakfast buffet is great with good variety of food. Next time I come to Hanoi, you can find me at the Splendid
Stayed 1 night in Nov 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying with the hotel. It is also the only hotel in Hanoi that I wish to stay at. The staff is excellent, and so friendly. The bed was amazing, and the breakfast is great!
Stayed 1 night in Jun 2025

10/10 Excellent

Douglas Francois, Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated hotel not far from the old quarter, customer service is impeccable, very nice and helpful staff 24 hours a day
Stayed 8 nights in Apr 2025

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel on perfect location to discover Hanoi
Stayed 3 nights in Sep 2024

10/10 Excellent

ANGELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff wonderful. Great place to stay in hanoi
Stayed 1 night in Aug 2024

10/10 Excellent

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel where the rooms are superb and staff are welcome and helpful
Stayed 3 nights in Aug 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good value for money, comfy beds and close to amenities and friendly staff

10/10 Excellent

IOANNIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
,nice big room with balcony,nice breakfast,very helpful staff!
Stayed 3 nights in Feb 2024

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, nice people (everyone!) great position Brian and kimmie were super ! Will be back again!
Stayed 1 night in Nov 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. They did thier best to meet all my needs. Cleaning staff was very friendly and did a wonderful job keeping my room clean and well stocked.
Stayed 11 nights in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was fantastic. The place was good, good service and helpful
Stayed 2 nights in Aug 2024

8/10 Good

Enkhtamir

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Very good location and friendly staff. Nice breakfast.
Stayed 2 nights in Feb 2024