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"The room was pretty basic, but it did the job! The location and the price were great and the staff here were very friendly and helpful! We had an issue come up with our room and they handled it extremely professionally and really took care of us. The laundry service is also pretty affordable and they do a great job!"

"It’s amazing! I had a"

"Good comfortable room in a great location "

"Excellent hotel. We stayed 3 nights. Perfect location for the sights of Hanoi. Staff did many things over and above expectations. A senior member of the hotel staff took care of many extra things for us, all in perfect English. Rooftop pool and restaurant are excellent. I’ll recommend this hotel to anyone."

"We loved our stay. Staff was excellent and very friendly. They set up transportation and excursions for us almost daily. We were never disappointed. Thank you for the great stay."

"This hotel is in an excellent location. The atmosphere is quite colourful. The rooms are not very big but comfortable a enough. Great value for money. Fairly clean although a bit of noise from next door due to renovations. Above all, the best thing this hotel has is the Staff. 20/10 in customer service. That alone is enough reason to stay here again in the future. Every single staff member were fantastic and there service is hard to beat!"

"I have never had service like the service I received at Splendid premium. The staff are absolutely amazing. Everyone was attentive, kind, and anticipated my needs. The room was very clean. The bed was so comfortable i didnt realize i had fallen asleep. The shower pressure was great and the hot water stayed hot. The hottube on the terrace was clean and the jets were powerful. The wifi works. There are plenty of shops nearby and I felt safe in the area. You are very close to things to do in the old quarter. The rooftop bar has amazing views and the drinks were tasty. The buffet breakfast was delicious and you had so many options to choose from. The pool was 5ft deep and adequate for relaxing with a nice view. I would 100% stay here again."

"Location was great, the room and amenities in the room was truly 5 star worthy. Large spacious rooms. Was worth the extra dollars compared to other hotels in the area. "

"Clean room, staff was super helpful and friendly and gave good recommendations "