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"Très bel hôtel dans le meilleur quartier pour visiter Hanoi. Vous verrez tout le décor rafiné de cet hôtel dans les photos de hôtels.com. Situé dans le quartier central et très sécure de Hanoi il y est agréable de visiter à pied. De plus, il est vraiment un hôtel 5 étoiles, le personnel est toujours là pour vous aider. Exemple, il vous offre une boisson de bienvenue en arrivant et une personne prend le temps de tout vous expliquer. Un jour de pluie, il nous même offert un parapluie et un thé chaud en revenant. Service d’aide de première classe, et merci aussi à Thomas de toujours s’assurer de notre confort et de nous aider dans notre séjour."

"Staff very friendly and kind always willing to help you out. Hotel location very convenient and felt safe at all times . Super recommended hotel i will come back without a doubt . "

"One of my best hotel experiences! Highly recommended!"

"We came as two families, we were very pleased with the hotel. The friendly service, cleanliness and helpfulness were top notch. If I come again, I will definitely stay in this hotel. The breakfast was also good. Thank you very much for everything."

"What a lovely hotel. Very well set out and clean. The staff have all been amazing; welcoming, professional and knowledgeable. Whatever you need they will accommodate. The rooms are light filled and spacious. Had such a great nights sleep, with wonderful blockout blinds. The bathrooms are well laid out with plenty of storage. Tracy (the front office manager) went above and beyond. We were very impressed. You can see why the hotel runs so well. Front of house staff Yen was so lovely and helpful. This is a fantastic hotel, we will be back to stay again. "

"Staff were amazing and very welcoming. Great hotel in a convenient location "

"Very polite and helpful front desk staff. They even escort me to my room. Quick check in and out. Big bed but the mattress is a little too soft for me. Clean and nice bathroom, quick Wi-Fi, kettle for hot water, small fridge, working safe box, available elevator., at the corner of the big road even in a small alley, free breakfast with basic food and drink. Price a little highher than others but acceptable. I'll give it a 5/5"

"Great customer service! The staff was very friendly, attentive, and made sure all my questions were answered. Really good experience overall."

" A beautiful hotel in the middle of the French quarter, easy walking distance to lake and cathedral. All the staff were so accommodating and also welcoming. Breakfast is not to be missed !! Seriously if you can’t find something to eat in the morning that’s on you. We would definitely stay again. "