근처 해변, 백사장

호크스 네스트 모텔 여행 후기

3.5 out of 5
호크스 네스트 모텔
3-5 Yamba Street, Hawks Nest, NSW

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 258개 이용 후기 중 163개" "
평점 8 - 좋아요. 258개 이용 후기 중 79개" "
평점 6 - 괜찮아요. 258개 이용 후기 중 10개" "
평점 4 - 별로예요. 258개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 258개 이용 후기 중 1개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Carole 님, Sydney

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Michelle obviously loves her job. The motel isn’t posh, but is excellent value for money, very comfortable with speedy wifi in a quiet, picturesque location. The pelicans at the end of the street are a bonus. This is my second time here and I’ll be back.
2020년 11월에 1박 숙박함
답변 제공: Hawks Nest Motel 님, 2021년 1월 3일
Hi Carole Thank you very much for your review - I do love my job and Hawks Nest. It is a lovely place to visit. Hope to see you again soon. Regards Michele

10/10 - 훌륭해요

Robyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Neat as a pin and cosy.
The room and premises were spotlessly clean and very well maintained. Staff most friendly and obliging. Very comfy bed. Kitchen in the room was excellent and made life easier as the weather was dismal.
2020년 10월에 2박 숙박함
답변 제공: Hawks Nest Motel 님, 2020년 10월 30일
Hi Robyn Thank you very much for your review. It was unfortunate that the weather wasn't better for you but maybe next time! We pride ourselves on clean comfortable accommodation with a smile. Cheers and hope to see you again. Michele & Peter

10/10 - 훌륭해요

Lee 님, Sydney NSW

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, comfortable, close to amenities, shops and beaches. Friendly management.
2020년 10월에 3박 숙박함
답변 제공: Hawks Nest Motel 님, 2020년 10월 30일
Hi Lee Thanks. It is lovely to receive reviews that shows you were obviously happy with the service and facilities we offer - we aim to please with excellent friendly customer service. We are very close to everything and an easy walk or drive - glad you had a good time. Regards Michele

10/10 - 훌륭해요

John 님, Sydney

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a lovely room with pool access. Spacious. Michelle was really helpful with advice on where to eat on a Sunday. Very friendly
2020년 10월에 1박 숙박함
답변 제공: Hawks Nest Motel 님, 2020년 10월 30일
Hi John Thank you and it was a pleasure to assist you. We have a lovely region and it is nice that our guests can experience it also - see you again. Michele & Peter

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 10월에 1박 숙박함
답변 제공: Hawks Nest Motel 님, 2020년 10월 30일
Hi Thank you for your review and we hope you can visit again soon. Cheers Michele & Peter

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 10월에 2박 숙박함
답변 제공: Hawks Nest Motel 님, 2020년 10월 18일
Dear Anonymous Thank you for the great review of 5 out of 5. Michele

10/10 - 훌륭해요

KP 님, ACT

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely place to stay. Staff are very friendly and welcoming.
2020년 10월에 1박 숙박함
답변 제공: Hawks Nest Motel 님, 2020년 10월 17일
Hi KP Thank you for taking the time to review us and we certainly hope to see you again soon. Michele

10/10 - 훌륭해요

실제 이용하신 고객

2020년 10월에 1박 숙박함
답변 제공: Hawks Nest Motel 님, 2020년 10월 10일
Hi Anomymous Thank you for taking the time to place a review of our motel. You obviously enjoyed your stay and hoping you may return again in the near future. Regards Michele & Peter

8/10 - 좋아요

Gregory

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 1박 숙박함
답변 제공: Hawks Nest Motel 님, 2020년 10월 7일
Hi Greg Thank you for taking the time to give us a review, it is greatly appreciated. It appears that you were satisfied with what we have to offer our guests and what the local area offers the visitor. Michele

10/10 - 훌륭해요

실제 이용하신 고객

2020년 9월에 2박 숙박함
답변 제공: Hawks Nest Motel 님, 2020년 10월 7일
Hello You obviously enjoyed your stay and our facilities - thank you. Hope to see you again soon. Regards Michele

8/10 - 좋아요

Louise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spotlessly clean, very neat rooms. Very comfy beds. The pool looked great but we didn’t use it. Very close to shops and cafes. Friendly service.
2020년 9월에 1박 숙박함
답변 제공: Hawks Nest Motel 님, 2020년 9월 22일
Hi Louise Glad you enjoyed your stay and maybe next time you can test the pool which looks so inviting with this great weather we are having. Michele

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great motel close to the water
An overnight stay, very welcoming after the drive from Sydney. helpful advice on where to eat and what to see. Large quiet room, good value. Must be the cleanest motel room I have seen. Nice evening at the Golf Club
2020년 9월에 1박 숙박함
답변 제공: Hawks Nest Motel 님, 2020년 9월 19일
Hi Michael Thank you and it is great that our guests notice the extra effort we go to in keeping our rooms exceptionally clean and comfortable for our guests to relax and enjoy. And yes, the food at the Golf Club is good - glad you had a nice evening. See you again soon! Michele & Peter

10/10 - 훌륭해요

Mik 님, Sydney

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and tidy room. Friendly staff. Quiet location
2020년 9월에 1박 숙박함
답변 제공: Hawks Nest Motel 님, 2020년 9월 19일
Hi Mik Thank you for your thoughts, we trust that you enjoyed your stay and hope to see you again in the near future. Regards Michele & Peter

8/10 - 좋아요

Gerard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight stay
Clean and comfortable
2020년 7월에 1박 숙박함
답변 제공: Hawks Nest Motel 님, 2020년 7월 14일
Hi Gerard. Thank you for your review and we hope to see you again soon. Regards Michele

8/10 - 좋아요

Jo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
clean and comfortable. Everything you need for a quiet couple days away
2020년 6월에 2박 숙박함
답변 제공: Hawks Nest Motel 님, 2020년 7월 7일
Hi Jo Thank you for taking the time to review us and I am happy to hear that you found our facilities suitable and comfortable. Hoping to see you again in the near future. Regards Michele

10/10 - 훌륭해요

Neville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Large, clean & comfortable room.
On arrival the owner Michelle was very helpful explaining all the features of the area and offered a couple of suggestions on where to dine for the evening. Our room was large with a small balcony overlooking the pool. The room presented well and was exceptionally clean and inviting. The bathroom was also large giving plenty of room for two people to easily get ready at the same time. The bed was very comfortable for a good nights sleep. There is an IGA close by the Motel if needed and Tea Gardens is a short drive for additional shops.
2020년 6월에 1박 숙박함
답변 제공: Hawks Nest Motel 님, 2020년 6월 18일
Hello Neville. I am super happy that you enjoyed your experience at Hawks Nest Motel and that we supplied you with enough information to make things a little easier to find and explore this beautiful area. Hoping you can visit again soon. Thanks Michele

10/10 - 훌륭해요

Carole 님, Sydney

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Michelle couldn’t have been more helpful or informative
2020년 6월에 1박 숙박함
답변 제공: Hawks Nest Motel 님, 2020년 6월 18일
Hi Carole Cheers, it was a pleasure chatting with you and letting you know what we had to offer our guests both in-house and in the local area. We are lucky indeed to have this little piece of paradise! Hope to see you again on one of your road trips. Take care. Michele

10/10 - 훌륭해요

J scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
definite 4 rating.
The room we stayed in was completely renovated. The owner is in the process of upgrading the entire complex. Very helpful at check in.
2020년 2월에 1박 숙박함

8/10 - 좋아요

Anthony 님, Corlette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It was clean well presented and convenient. Quite satisfactory for our puposes.
2020년 2월에 2박 숙박함
답변 제공: Michele 님, 2020년 4월 9일
Thank you Anthony. Glad that we met your expectations and hope to see you again soon.

4/10 - 별로예요

Mike 님, The Entrance NSW

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had to cancel this booking as our house got flooded and we could not leave the area as we needed to clean up see insurers ect. I contacted the manager and she refused to assist or give me a credit because I had made the booking online. Very disappointed with the lack of empathy.
2020년 2월에 3박 숙박함

6/10 - 괜찮아요

Carolyn

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Clean and comfortable
Accommodation was clean and comfortable although our room was not serviced while we were there.The room had a kichenette, a large bathroom and a balcony. The balcony was a handy space that we used a lot. However we were puzzled by rules concerning family groups using the BBQ area. Our visiting daughter and son in law felt most unwelcome when they joined us for a BBQ and were told they must leave by 8.30. No one else was using the area, it was raining and we certainly weren't noisy! Very offputing!
2020년 2월에 3박 숙박함
답변 제공: Michele 님, 2020년 4월 9일
Hello Carolyn As new owners of the Hawks Nest Motel since your stay, we hope that you do return, we would be only too happy for your family to join you in the BBQ area. We try to create a nice family atmosphere and no better way than with an Aussie BBQ. Our focus is on good customer service along with comfortable and clean facilities. Not to mention a great pool area. We hope to welcome you in the near future. Regards Michele & Peter

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the location and the swimming pool there is room for improvement in regards to cleanliness
2020년 1월에 1박 숙박함
답변 제공: Di 님, 2020년 1월 29일
thanks for your review, I'm sorry you didn't identify yourself, so that we can check the issue you in your room because we pride ourselves on our cleanliness

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Waterfront location.Close to everything. Spotless rooms and comfy beds. The swimming pool was amazing and the hosts were very cordial and welcoming. Perfect holiday destination. Thanks Golam
2020년 1월에 2박 숙박함
답변 제공: Di 님, 2020년 1월 22일
we are pleased you enjoyed beautiful Hawks Nest and the facilities we offer at the Motel

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 1월에 1박 숙박함
답변 제공: di 님, 2020년 1월 22일
thank you for your kind review

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In a good location and great value at a busy time of year
2019년 12월에 4박 숙박함
답변 제공: di 님, 2020년 1월 4일
thanks for your review. Hope to see you again sometime

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 1박 숙박함
답변 제공: di 님, 2020년 1월 1일
thank you for kind review

10/10 - 훌륭해요

실제 이용하신 고객

2019년 12월에 4박 숙박함
답변 제공: Di 님, 2019년 12월 28일
thank you for your review. We hope to see you again sometime

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
The hotel is in a good location. The room was clean on the inside. There was a huge spa bath with a shower over it that made it extremely hard to get into to have a shower and was very slippery to get out of .unsafe.Also steep stairs with a very scary rickety rail at the top. there were gaps around the entrance door frame that allowed insects to come into the room. The door rattled all night sounding like someone trying to get in as it was so loose. The balcony had cobwebs as did the pool area .the pool furniture was dirty. The man who ran the place was extremely rude to my daughter who visited us on the 2nd day as she lives close-by. The reason that i booked this hotel was so that we could be close to our daughter's house where we spend most of our time and soas my grandchildren could have a swim and maybe dinner with us there. The owner told us the children couldn't swim in the pool and that my daughter and grandchildren were not allowed in our room. There was noone in the pool the children were well behaved and quiet. For some reason he said there's only 2 ppl allowed in that room as if we would have 3 adults and 2 children in small room with 1 bed. He was unreasonable and upset my daughter and us. The children have been welcomed for a visit at many other hotels where we have stayed over the years .never come across such a nasty unreasonable person. also pretended that he was just the cleaner. Not good business especially at Christmas. Donot recommend and will not ret
2019년 12월에 2박 숙박함
답변 제공: DI 님, 2019년 12월 28일
Dear Pam and Brian Leopold, thanks for your review. The upstairs spa room with river views does have a big spa, most guests really enjoy that feature, and bath mats are supplied so that the floor wont be slippery.We will look into the rattling door,and apologise for the inconvenience, we have not had any previous comments. I'm sure you will understand, that with level 3 water restrictions in place, and the current fall out of ash from the bush fires, its very difficult to keep the pool furniture as clean as we would like it. We turned a blind eye to your grandchildren swimming in the pool with you, even though the sign at the gate is GUESTS ONLY. Hawks Nest has the most beautiful beaches and Tea Gardens has a public swimming pool. Your daughter was noticed walking a dog on the property, to take it for a swim, and then drove off in a car that had been parked on site all night. We had no idea how many people actually stayed in the room. Had you given us the courtesy of asking if you could have family over, we would not have needed to confront you, but simply welcomed you all to enjoy the facilities. It was a case of miscommunication , and it was never our intention to upset you. Should you choose to stay with us again, I would recommend a room on the lower ground floor, with easy access to the shower.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great hosts, great place, love the beaches and place
2019년 12월에 1박 숙박함
답변 제공: Brett and Di 님, 2019년 12월 27일
thanks so much for the kind review, we are glad you enjoyed your stay

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 1박 숙박함
답변 제공: di 님, 2019년 12월 27일
thanks choosing to stay at Hawks Nest Motel and for the great review

10/10 - 훌륭해요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함
답변 제공: di 님, 2019년 12월 2일
Thanks for your kind review Timothy

4/10 - 별로예요

Jacqueline

별로예요: 직원 및 서비스
2019년 11월에 1박 숙박함
답변 제공: di 님, 2019년 11월 20일
Hi Jacqueline, thanks for the review. Could you please send me an email with details of your concerns, so that I can address the issues. Kind regards

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well positioned, our room had water views, quite spacious, seriously comfortable beds.
2019년 10월에 3박 숙박함
답변 제공: di 님, 2019년 10월 31일
thanks for kind review

10/10 - 훌륭해요

Carole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
First rate Motel, excellent Hosts, excellent accommodation in quiet area of beautiful Hawks Nest. Would recommend this Motel to everyone and will definitely stay here again.
2019년 10월에 4박 숙박함
답변 제공: di 님, 2019년 10월 31일
thanks for your review, we hope to see you again sometime

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay went really well. The motel is well run, well located and our room was perfect for our family. I’d happily return for another stay.
2019년 10월에 1박 숙박함
답변 제공: di 님, 2019년 10월 31일
thanks for your review, we hope to see you again some time

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 1박 숙박함
답변 제공: di 님, 2019년 10월 31일
Thank you for the review

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really good sized family room - clean, everything we needed for an overnight stay - just sorry we didn’t have time to use the pool - looked lovely!
2019년 10월에 1박 숙박함
답변 제공: di 님, 2019년 10월 31일
thanks for your kind review, we hope to see you agian some time

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very quiet and Great location. Friendly helpful hosts. Nice having a back balcony for fresh air. Had all we needed including the cutlery etc.
2019년 10월에 3박 숙박함
답변 제공: brett 님, 2019년 10월 10일
thank you

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 3박 숙박함
답변 제공: brett 님, 2019년 10월 10일
thank you

8/10 - 좋아요

Barry

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
A magic part of Australia
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
location was lovely, clean room and friendly management
2019년 9월에 1박 숙박함
답변 제공: Di 님, 2019년 9월 26일
Thanks for staying with us. We appreciate your revew

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 9월에 2박 숙박함
답변 제공: Di 님, 2019년 9월 26일
Thanks for your review.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 1박 숙박함
답변 제공: Di 님, 2019년 9월 26일
thanks for your review

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
The property was just lovely, only wish we could have stayed longer Lovely staff Very helpful Nestled in suburbia away from the hustle and bustle but close enough to go out if want No road noise at all, Just great !!
2019년 9월에 1박 숙박함
답변 제공: DI 님, 2019년 9월 20일
thanks for your kind review. Really happy that you enjoyed your stay

8/10 - 좋아요

jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Near beach
Comfortable, quiet and in a pretty spot.
2019년 8월에 1박 숙박함
답변 제공: di 님, 2019년 9월 12일
Thanks for your review. We happy you enjoyed Hawks Nest

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 8월에 3박 숙박함
답변 제공: di 님, 2019년 9월 12일
Thanks so much for your kind review

10/10 - 훌륭해요

Bob 님, Sydney

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lovely neat & tidy lil motel, well run by considerate people. Didn’t get a chance to use the pool but the room was clean & very comfortable. Thanks Di for providing just what I needed in Hawks Nest.
2019년 8월에 1박 숙박함
답변 제공: di 님, 2019년 9월 12일
Thanks Bob, for your kind review. We look forward to seeing you again sometime

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 1박 숙박함
답변 제공: di 님, 2019년 9월 12일
Thank you for your review

10/10 - 훌륭해요

Valérie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: di 님, 2019년 9월 12일
Hi Valerie, we happy you enjoyed your stay with us. Thanks for the review

10/10 - 훌륭해요

Gayle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very friendly owners. Great location. Comfortable room
2019년 8월에 7박 숙박함
답변 제공: Di 님, 2019년 8월 14일
thanks for your kind review. We hope you can stay with us again sometime