Hayes, London hotel rooms at the Dorchester Collection

"Great "

"Nice location! Easy walks to all the good stuff. Plenty of great restaurants and pubs and easy Underground access. Staff was great!"

"Internet was reliable. Room very clean. Staff very helpful "

"Location, staff service was excellent. Great views, easy access to attractions and underground. However our let down was how warm the rooms are, ours was 26° when we arrived and could not cool the room down with the air con unit. Reported to reception and they did give us a portable cooling system..again did not work fully! It was our only disappointment! "

"I had a good stay at the hotel. The hotel is clean, and staff were friendly. Would highly recommend. "

"Amazing"

"Pool was freezing ruined my daughters birthday trip staff did not seem to care and stood around talking in the spa area after being told we could'nt use the pool as it was too busy but when we got through there were 2 people in it! No doubt because the pool was so cold. "

"Very friendly staff. Clean hotel in convenient location for landmarks. No negative points "

"Friendly staff…. Be careful at breakfast as it was very busy the time we stayed …. Rooms are tired….maybe a redecoration is needed "