헤이즈 개인 별장

“This place is an absolute dump! The pictures on the site are nothing like real life. I was in London with family and friends over christmas and had to complete the stay due to limited availability and last minute pricing. From day one, this stay was on a path to being a terrible experience. We never got an email with the entry code for the gate. So, we were stuck outside in the cold waiting for someone to answer the phone to let us in or give us the code. When we were finally in the gate, we...

“Flat is in a house of multiple occupation and the sound insulation is not that good. Flat itself is nice and the communication and service was excellent.”

“The property was in a nice quiet residential space but just minutes walking to shops, restaurants, etc. It was really perfect for what we were looking for.”

“I had incorrectly booked the wrong dates foe my stay at this property which was a non refunderable booking with no option to alter or cancel. I contacted Hotels.com whpbafter speaking with the owners arranged my booking to be moved to the actual dates i required free of charge. The owners were under no obligation to do this but still allowed it without chargine me. I am very greatful for this as it was my error in the first place. On arriving at thw properrt i was blown away by the standard of...