Dear Mi kyung,Thank you for choosing Hotel Haven as your home while visiting Helsinki and for sharing your experience with us.I am sorry to hear that not everything went as perfectly as one would hope. If you would like to give me further details of what could have been better, I would highly appreciate it. We are always looking for ways to improve our products and services.We truly hope to have the pleasure of welcoming you back here as our guest. Meanwhile, please do not hesitate to contact me if I can assist you in any way.Best regards,Heidi TariloFront Office ManagerHotel Haven

Dear Haewon,Thank you for choosing Hotel Haven as your home while visiting Helsinki. I am delighted to notice that your stay with us was pleasant.We truly hope that we would have the pleasure of welcoming you back here as our guest.Best regards,Olli OjaAssistant Front Office Manager

Dear guest, we are sorry to hear that you were unhappy with us. Please feel free to contact our reception with further details if you like. Kind regards, Hotel Haven Reception

Thank you for your amazing feedback! We are happy to hear you enjoyed your stay with us. We warmly welcome you back anytime!

Dear Juvencio,Thank you for your feedback. We are sorry to hear that your experience with our staff was not the best.From time to time, we do offer complimentary upgrades. However, we don't give complimentary upgrades to our suites, as we only have so few of them. We hope you understand this. You had the lovely Grand Deluxe Harbour View room, and our suites on the other hand do not have a view of the harbour.We hope to have the pleasure of welcoming you back any time.A warm welcome!Best regards,Veera TittonenDuty Manager

Thank you for your amazing feedback! We are happy to hear that you enjoyed your stay with us. We warmly welcome you back anytime! Kind regards,

Dear Elisabeth,Thank you for choosing Hotel Haven for your stay and reviewing us here on Hotels.com. It is lovely to see that your stay here was pleasant.We truly hope that we will have the pleasure of welcoming you back here as our guest some time.I wish you a lovely upcoming spring!Warm regards,Matleena HautalaDuty ManagerHotel Haven

Dear Hanna,A warm thank you for choosing Hotel Haven while visiting Helsinki and for taking the time to share your experience with us.I am sorry to hear that not everything went as perfectly as one would hope. If you would like to give me further details of what could have been better, I would highly appreciate it. We are always looking for ways to improve our products and services. We truly hope to have the pleasure of welcoming you back. Please do not hesitate to contact us if we can assist you in any way.Best regards,Matleena HautalaDuty Manager

Dear Atsushi,Thank you for your feedback! We hope to see you back here soon.Have a lovely Easter!Best regards,Veera TittonenDuty Manager

Hei Jussi,Lämmin kiitos käynnistänne meillä Hotel Havenissa ja upeasta täyden kympin arviostanne täällä Expediassa. Olemme erittäin iloisia siitä, että viihdyitte luonamme ja olemme vastanneet odotuksianne. Toivottavasti näemme pian uudelleen. Oikein ihanaa talven jatkoa ja lämpimästi tervetuloa takaisin!

Hei Jyrki,Kiitos palautteestanne, se on meille tärkeää palveluidemme kehittämisen kannalta. Toivotamme teidät tervetulleeksi uudelleen!

Hei Kari,Kiitos mahtavasta arvostelustanne. Toivotamme teidät lämpimästi tervetulleeksi uudelleen!

Dear Stein Morten, Thank you for your amazing feedback! We are happy to hear that you enjoyed your stay with us and had good time in Helsinki. We welcome you back anytime!

Hei Leena,Kiitos palautteestasi, se on meille hyvin tärkeää. Toivotamme teidät lämpimästi tervetulleeksi uudelleen!

Hei Laija,Lämmin kiitos käynnistänne ja ajastanne arvioida meidät täällä.Oikein ihanaa talven jatkoa ja tervetuloa takaisin!Lämpimin terveisin,Heidi TariloFront Office ManagerHotel Haven

Dear Berangely,Thank you for choosing Hotel Haven for your stay in Helsinki and taking the time to review us here. It is amazing to see that you had a pleasant time with us and enjoyed the hotel facilities.Should you have any questions or further remarks, I am happy to assist you. We hope to welcome you back as our guest in the future and for now would like to wish you a lovely winter time!

Dear Guest,Thank you for taking the time to review us here on Expedia. I am very delighted to see that your stay with us was pleasant.We wish to welcome you back as our guest in the future. Meanwhile, please let me know if we can help you in any way and I hope you have a lovely rest of the winter!

Dear Rosaura,Thank you for your stay at Hotel Haven and reviewing us here on Expedia. I am glad to read that for the most part everything went well during your stay with us. Thank you also for the constructive feedback regarding our breakfast, I will forward this to the restaurant manager. We truly hope to welcome you again as a guest at Hotel Haven in the future. Meanwhile, I would like to wish you a lovely winter time!

Dear KUMI,Thank you very much for staying with us and for rating us here. We are delighted to see you have been happy with your stay. Hopefully we will see you soon again.I wish you a lovely winter time!Warm regards,Heidi TariloFront Office ManagerHotel Haven

Dear Shanna,Thank you for choosing our hotel and taking the time to share your experience here on Expedia. I am happy to see that your stay with us went well and that your enjoyed the hotel services.We truly hope that we would have the pleasure of welcoming you back as our guest some time.Meanwhile, I wish you a lovely upcoming spring season!Warm regards,Matleena HautalaDuty ManagerHotel Haven

Dear Christopher,Thank you for taking the time to write the lovely review here on Expedia. I am delighted to see that you enjoyed your stay with us. I am happy to forward this feedback to the team. We wish to welcome you back as our guest at Hotel Haven in the future.Meanwhile, I would like to wish you a lovely winter and Christmas time!Best regards,Matleena HautalaReceptionistHotel Haven

Dear Marcus,Thank you very much for staying with us and for rating us here. We are delighted to see you have been happy with your stay. Hopefully we will see you soon again.I wish you a lovely winter time and a Merry Christmas!Warm regards,Heidi TariloFront Office ManagerHotel Haven

Dear Theodore,Thank you for choosing our hotel and sharing your experience here. We are thrilled to notice that your stay with us was pleasant!We truly hope that we would have the pleasure of welcoming you back here as our guest.I wish you a lovely winter time and Christmas!Warm regards,Heidi TariloFront Office ManagerHotel Haven

Hei Samuli,Lämmin kiitos vierailustanne meillä ja ajastanne jakaa kokemuksenne kanssamme. Oikein ihanaa talven jatkoa ja tervetuloa takaisin!Lämpimin terveisin,Heidi TariloFront Office ManagerHotel Haven

Hei Teemu,Lämmin kiitos käynnistänne ja ajastanne arvioida meidät täällä, mukava huomata teidän viihtyneen.Oikein ihanaa talven jatkoa ja joulua!Lämpimin terveisin,Heidi TariloFront Office ManagerHotel Haven

Hei Riitta,Lämmin kiitos käynnistänne ja upeasta arviosta. Olemme erittäin iloisia siitä, että viihdyitte luonamme ja olemme vastanneet odotuksianne. Toivottavasti näemme pian uudelleen.Oikein ihanaa talven jatkoa ja tervetuloa takaisin!Lämpimin terveisin,Heidi TariloFront Office ManagerHotel Haven

Dear Sharon,Thank you very much for staying with us and for rating us here. We are delighted to see you have been happy with your stay. Hopefully we will see you soon again.I wish you a lovely winter time!Warm regards,Heidi TariloFront Office ManagerHotel Haven

Hei Matti,Lämmin kiitos käynnistänne ja upeasta viiden tähden arviosta. Olemme erittäin iloisia siitä, että viihdyitte luonamme ja olemme vastanneet odotuksianne. Toivottavasti näemme pian uudelleen. Hyvää syksyn jatkoa ja tervetuloa takaisin!Lämpimin terveisin,Heidi TariloFront Office ManagerHotel Haven

Hei Arto,Lämmin kiitos käynnistänne ja ajastanne arvioida meidät täällä. Olemme erittäin iloisia siitä, että viihdyitte luonamme ja olemme vastanneet odotuksianne. Toivottavasti näemme pian uudelleen. Hyvää syksyn jatkoa ja tervetuloa takaisin!Lämpimin terveisin,Heidi TariloFront Office ManagerHotel Haven

Dear guest,Thank you for choosing our hotel and sharing your experience here. We are thrilled to notice that your stay with us was pleasant!We truly hope that we would have the pleasure of welcoming you back here as our guest.Have a lovely autumn!Warm regards,Heidi TariloFront Office ManagerHotel Haven

Dear guest,Thank you for taking time to rate us. We are very happy to see that you had a good time with us at Hotel Haven.Warmly welcome back!Kind regards,Heidi TariloFront Office ManagerHotel Haven

Hei Ruslan,Lämmin kiitos vierailustanne meillä sekä ajastanne jakaa kokemuksenne täällä. Pyrimme jatkuvasti parantamaan tuotteitamme ja palveluitamme, joten tämä on aina arvokasta.Olen todella pahoillani, että huoneene oli ollut kylmä. Voi olla, että huoneen asetukset ovat jääneet edeltävältä majoittujalta viileän puolelle, ja patterit ovat olleet pois päältä. Säätämällä niitä huoneen pitäisi kuitenkin lämmetä, ja vastaanottomme auttaa aina mieluusti. Mitä peittoihin tulee, huoneissamme tulisi olla untuvapeitot, jotka ovat kyllä kovin lämpimät. Tarkistan, että huoneessa on varmasti ollut oikeat peitot.Aamiasellemme saattaa sunnuntaisin syntyä hieman jonoa etenkin klo 9-10 aikaan, kun suurin osa asiakkaista saapuu samoihin aikoihin. Pyrimme kuitenkin saamaan jonoa mahdollisimman pikaisesti aina purettua, jotta jonottaa ei tarvitsisi muutamaa minuuttia kauempaa. Ymmärrän, että aamaiselle mentäessä kaikki minuutit ovat arvokkaita.Toivon, että näistä seikoista huolimatta saisimme teidät uudelleen toivottaa tervetulleiksi, jotta voisimme näyttää mitä voimme parhaillamme tarjota. Sillä välin, toivotan mitä mainiointa syksyn jatkoa!Lämpimin terveisin,Heidi TariloVastaanottopäällikköHotel Haven

Dear Alexander,Thank you for choosing our hotel and sharing your experience here. We are thrilled to notice that your stay with us was pleasant!We truly hope that we would have the pleasure of welcoming you back here as our guest.Have a lovely autumn!Warm regards,Heidi TariloFront Office ManagerHotel Haven

Dear Dasha,Thank you for choosing our hotel and sharing your experience here. We are thrilled to notice that your stay with us was pleasant!We truly hope that we would have the pleasure of welcoming you back here as our guest.Have a lovely autumn!Warm regards,Heidi TariloFront Office ManagerHotel Haven

Dear Geoffrey, Thank you stay with us and for the feedback. We are happy to notice that your stay with us was pleasant.We truly hope that we would have the pleasure of welcoming you back here as our guest. Best regards,

Dear Kari,Thank you for choosing our hotel and sharing your experience here. We are happy to notice that your stay with us was pleasant.We truly hope that we would have the pleasure of welcoming you back here as our guest.Have a lovely autumn!Best regards,Heidi TariloFront Office ManagerHotel Haven

Dear Vanya,Thank you very much for staying with us and for rating us here. We are delighted to see you have been happy with your stay. Hopefully we will see you soon again.Have a lovely beginning of the autumn!Warm regards,Heidi TariloFront Office ManagerHotel Haven

Hei Robert,Suuri kiitos, että valitsitte yöpyä juuri meillä, sekä ennen kaikkea ajastanne jakaa kokemuksenne kanssamme. Palautteenne on meille todella arvokasta.Olen todella pahoillani lukiessani, että jouduitte pettymään vierailuunne. Käymme yhdessä johtotiimin kanssa palauttenne läpi, ja katsomme, mitä voisimme tehdä näitä asioita edistääksemme. Todella toivon, että saamme toivottaa teidät jälleen pian tervetulleeksi Hotel Haveniin, jotta voimme näyttää teille, mitä voimme parhaillamme tarjota. Sillä välin, mikäli mitään lisähuomioita tai kysymyksiä herää, olen ilomielin avuksenne.Oikein ihanaa syksyn jatkoa!Lämpimin terveisin,Heidi TariloVastaanottopäällikkö

Dear Mark,Thank you so much for your stay and for taking your time to share your experiences. It makes us so happy to see that we have met your expectations and you have enjoyed your visit. We look forward to seeing you soon again - a warm welcome back! Best regards,Heidi TariloFront Office ManagerHotel Haven

Dear Mats,Thank you very much for staying with us and for rating us here. We are delighted to see you have been happy with your stay. Hopefully we will see you soon again.Have a lovely autumn!Best regards,Heidi TariloFront Office ManagerHotel Haven