Travelers sip cocktails poolside at this family-friendly hotel where adults can enjoy arcade games while children have their own dedicated entertainment
Capsis Astoria Heraklion Hotel welcomes families minutes from Heraklion Port. Guests enjoy a rooftop pool, rejuvenating spa massages, and Mediterranean dishes at three restaurants. Coffee shops and an arcade room add to the amenities for all ages.
VIP Access
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pet friendly
Free WiFi
Restaurant
Air conditioning
Gym
The current price is ₩97,378
₩97,378
₩115,979 total
includes taxes & fees
Mar 16 - Mar 17
VIP Access
Get more when you're a member
Save 15% or more on select VIP Access properties when you reach Silver tier or higher
Experience top-rated quality and exceptional service
Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available
Located in Heraklion, Capsis Astoria Heraklion Hotel is in the city center and near the beach. Palace of Knossos and Heraklion Loggia are local landmarks, and some of the area's attractions include Natural History Museum of Crete and Watercity Waterpark. Traveling with kids? Consider Dinosauria Park, or check out an event or a game at Freedom National Stadium. Discover the area's water adventures with scuba diving and water skiing nearby, or enjoy the great outdoors with ecotours and rock climbing. Visit our Heraklion travel guide
11 Eleftherias square, Heraklion, Crete Island, 71201
What's nearby
Heraklion Archaeological Museum
1 min walk - 0.0 km
Agios Titos Church
2 min walk - 0.2 km
Historical Museum of Crete
7 min walk - 0.6 km
Heraklion Port
9 min walk - 0.8 km
Heraklion Town Hall
3 min walk - 0.3 km
Getting around
Nikos Kazantzakis Airport (HER)
17 min drive
Restaurants
Τυράκι
2 min walk
Capsis Cafe
1 min walk
Χόβολη
6 min walk
Hari's Creperie
1 min walk
Χάλαβρο Open Bar
2 min walk
About this property
Capsis Astoria Heraklion Hotel
Upscale family-friendly hotel near Heraklion Port
You can look forward to a poolside bar, a rooftop terrace, and 2 coffee shops/cafes at Capsis Astoria Heraklion Hotel. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mediterranean cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
Other perks include:
A seasonal outdoor pool along with sun loungers and pool umbrellas
Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
A front-desk safe, an elevator, and smoke-free premises
A banquet hall, luggage storage, and a porter/bellhop
Guest reviews say great things about the breakfast and helpful staff
Room features
All 131 rooms feature comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other amenities include:
Highchairs and free infant beds
Free tea bags/instant coffee and electric kettles
Bathrooms with showers and free toiletries
28-inch Smart TVs with Netflix, streaming services, and satellite channels
Secured, covered valet parking on site (EUR 20 per day)
Food and drink
Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 per person
2 bars/lounges
2 coffee shops/cafes
3 restaurants
A poolside bar
Snack bar/deli
Restaurants on site
Aegea View Pool Bar/Resto
Cafe Capsis
Erofilli
Things to do
24-hour gym
Private wine tours
Seasonal outdoor pool
Wine tours
Family friendly
High chair
In-room crib
In-room refrigerator
Laundry facilities
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
24-hour business center
3 meeting rooms
Conference center (4,650 square feet of space)
Outdoors
In a state park
Pool loungers
Pool umbrellas
Rooftop terrace
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Handrails in stairways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
8 floors
Banquet hall
Built in 1966
Reception hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Free crib
Pillow menu
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
28-inch smart TV with satellite channels
Netflix
Streaming services
Food and drink
24-hour room service
Electric kettle
Free bottled water
Refrigerator
Tea bags/instant coffee
More
Air conditioning
Connecting rooms available
Desk
Electrical adapters
Heating
Iron/ironing board on request
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 10 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 lbs per pet)
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 16 per person
Covered valet parking fee: EUR 20 per day
Pet fee: EUR 10 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 11:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Astoria Capsis
Astoria Capsis Heraklion
Astoria Capsis Hotel Heraklion
Astoria Heraklion
Capsis Astoria
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel
Capsis Astoria Hotel
Capsis Astoria Hotel Heraklion
Capsis Hotel Heraklion
Capsis Astoria Heraklion Hotel Crete
Hotel Astoria Capsis
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel Hotel
Capsis Astoria Heraklion Hotel Heraklion
Capsis Astoria Heraklion Hotel Hotel Heraklion
Frequently asked questions
Does Capsis Astoria Heraklion Hotel have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM–8:00 PM.
How much does it cost to stay at Capsis Astoria Heraklion Hotel?
As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Capsis Astoria Heraklion Hotel on Mar 16, 2026 start from ₩97,378, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Capsis Astoria Heraklion Hotel pet-friendly?
Yes, Capsis Astoria Heraklion Hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 18 lbs per pet. There's a fee of EUR 10 per accommodation, per stay. Service animals are exempt from fees.
How much is parking?
Valet parking is available for EUR 20 per day.
What time is check-in at Capsis Astoria Heraklion Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Capsis Astoria Heraklion Hotel?
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Capsis Astoria Heraklion Hotel located?
This family-friendly Heraklion hotel is located near the airport, within a 15-minute walk of Eleftherias Square and Heraklion Port. Dedalou Shopping Street and Venetian Walls are just steps away.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Capsis Astoria Heraklion Hotel Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
9.0
Location
9.0
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 447 out of 1000 reviews
10 - Excellent
447
Rating 8 - Good. 365 out of 1000 reviews
8 - Good
365
Rating 6 - Okay. 123 out of 1000 reviews
6 - Okay
123
Rating 4 - Poor. 42 out of 1000 reviews
4 - Poor
42
Rating 2 - Terrible. 23 out of 1000 reviews
2 - Terrible
23
Reviews
10/10 Excellent
Jacqueline
Dec 1, 2025
Liked: Cleanliness, staff & service, amenities
Clean refurbished room, nice walk in shower, helpful cheerful staff and good food and drinks.
Perfect location for sightseeing and busses.
Clean, comfortable bed, good shower, extensive breakfast choice and the icing on the cake is the rooftop pool/bar which has lovely food with great service, a pool to cool down in and amazing views.
Highly recommend.
We were a family of five in three rooms for two nights. We all really enjoyed this hotel. Nice roof bar and pool, where we spent a lot of time. Very comfortable rooms. Excellent breakfast. And a great location, across the street from thecArchaeologic
Modern amenities. Very nice room. Safe in room. Hot water and ac. Has a balcony. Walking distance to shop. The area is bustling, yet the room is very quiet. Restaurant on-site that serves very good, yet inexpensive food. Staff is excellent and dress professionally.
Nice location, walking distance from ferry, clean, excellent breakfast with lots of choice. Reception lady very friendly and accommodating. All personnel are nice. Would come back.
We frequently stay at this hotel. It is excellent. All the staff are professional and friendly. The rooms have recently been renovated and have walk in showers which are excellent.
The room was great and the bed was comfortable.
The cleaners were friendly and did a great job.
The breakfast was varied and lovely.
The hotel was well located for transport and trips.
The reception staff let the hotel down in my opinion. However, there are many eateries nearby where the staff are friendly and warm.
Great place very central to everything. Very helpful staff, breakfast included was great, rooftop pool and bar was fantastic, we had a ball! Would stay again!!
Very well located hotel, very close to archeology museum and short walk to Venetian harbour and other attractions. V friendly and helpful staff , generous buffet breakfast
V nice roof top pool
christopher
Stayed 2 nights in Oct 2023
8/10 Good
simon
Aug 8, 2023
Liked: Cleanliness, staff & service, amenities
Great location for the town & travel connections. Nice roof top pool & bar
simon
Stayed 4 nights in Aug 2023
6/10 Okay
Jennifer
Oct 1, 2024
Liked: Staff & service
The property was a bit dated and not the most clean, but it is located in a good area near a lot of things and really good food that locals love. The staff was great and really attentive.