The Refinery Urban Suites

Family-friendly hotel with 2 outdoor pools and a full-service spa

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In-room safe, soundproofing, iron/ironing board, free WiFi
Exterior
Living area
Exterior
In-room safe, soundproofing, iron/ironing board, free WiFi
At The Refinery Urban Suites, you can look forward to a coffee shop/cafe, a playground, and a library. Treat yourself to a massage at the onsite spa. In addition to dry cleaning/laundry services and a snack bar/deli, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • Pool
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

Basic Room

Highlights

Private bathroom
Iron/ironing board
Daily housekeeping
  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed

Exclusive Room

Highlights

Free cribs/infant beds
Iron/ironing board
Daily housekeeping
  • 95 sq m
  • Sleeps 2
  • 1 Queen Bed

Basic Double Room, Patio

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dishwasher
Heating
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

Premium Room

Highlights

Free cribs/infant beds
Iron/ironing board
Daily housekeeping
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

Comfort Room

Highlights

Free cribs/infant beds
Private bathroom
Iron/ironing board
Daily housekeeping
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed
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About the neighborhood

Map
5th km. Heraklion - Moiron, Heraklion, Heraklion, Crete, 71500

What's nearby

  • General University Hospital of Heraklion - 19 min walk - 1.6 km
  • Heraklion Town Hall - 6 min drive - 6.5 km
  • Heraklion Archaeological Museum - 6 min drive - 6.5 km
  • Heraklion Port - 8 min drive - 7.2 km
  • Palace of Knossos - 8 min drive - 9.5 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 26 min drive

Restaurants

  • ‪Snack Point - ‬4 min drive
  • ‪Ο φούρνος του Νύκταρη - ‬2 min drive
  • ‪Γρηγόρης - ‬3 min drive
  • ‪Cubees - ‬6 min drive
  • ‪Δαφερμος - ‬7 min drive

About this property

The Refinery Urban Suites

Family-friendly hotel near Heraklion Port
Consider a stay at The Refinery Urban Suites and take advantage of a coffee shop/cafe, a playground, and a library. Treat yourself to a massage at the onsite spa. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and a snack bar/deli.
You'll also enjoy perks such as:
  • 2 outdoor pools
  • Free self parking
  • Babysitting (surcharge), coworking spaces, and a front-desk safe
  • ATM/banking services, coffee/tea in the lobby, and tour/ticket assistance
Room features
All guestrooms at The Refinery Urban Suites have perks such as laptop-compatible safes, in addition to amenities like free WiFi and sound-insulated walls.
Extra amenities include:
  • Slippers and sound-insulated walls
  • Childcare services, electric kettles, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Airstream Café

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Library
  • Playground

Family friendly

  • 2 outdoor pools
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% organic food
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bathroom

  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does The Refinery Urban Suites have a pool?

Yes, this property has 2 outdoor pools.

Is The Refinery Urban Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Refinery Urban Suites?

Self parking is free at this property.

What time is check-in at The Refinery Urban Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Refinery Urban Suites?

Check-out is at 11:00 AM.

Where is The Refinery Urban Suites located?

This family-friendly Heraklion hotel is located near the airport, within 3 mi (5 km) of General University Hospital of Heraklion, Foundation for Research and Technology - Hellas and Pankritio Stadium. Nikos Kazantzakis Museum and Theodoros Vardinogiannis Stadium are also within 3 mi (5 km).

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