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웨스틴 워싱턴 덜레스 에어포트 여행 후기

4 out of 5
웨스틴 워싱턴 덜레스 에어포트
2520 Wasser Terrace, Herndon, VA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 650개" "
평점 8 - 좋아요. 1001개 이용 후기 중 193개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 64개" "
평점 4 - 별로예요. 1001개 이용 후기 중 43개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 51개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

SUNGYOON

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
셔틀이 정말 편리했어요 조용하고 좋습니다
2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 5월 22일
Dear Sungyoon, Thank you for your nice review of our hotel. We are glad you had an overall pleasant time with us and that you appreciated our complimentary shuttle service. It was a pleasure having you, and we look forward to hosting you again soon at The Westin Washington Dulles Airport. Be Well Be Westin, Gina Ferraro General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: Front Office Manager 님, 2019년 9월 4일
Dear Guest, we are pleased your stay was a rejuvenating one, and we want to thank you for your excellent rating. All of us at The Westin Washington Dulles Airport look forward to your next visit. Be Well, Be Westin, Yours in hospitality, Valerie Orori, Front Office Manager, Westin Washington Dulles Airport Hotel

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
매우 쾌적하고 가격대비 만족스러운곳입니다
2018년 10월에 1박 숙박함
답변 제공: Front Office Manager 님, 2018년 11월 8일
Dear Guest, thank you for sharing your feedback with fellow online travelers regarding your visit to The Westin Washington Dulles Airport. We appreciate your generous compliments, and we are pleased you enjoyed your stay. We are even glad to know you found us to be a great value. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Be Well, Be Westin Yours in hospitality, Valerie Orori, Front Office Manager, Westin Washington Dulles Airport Hotel

10/10 - 훌륭해요

CHUL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 2박 숙박함
답변 제공: Front Office Manager 님, 2018년 8월 13일
Dear Guest, thank you for staying with us and for your gracious rating. On behalf of all of us at the Westin Washington Dulles Airport, we would like to invite you for another outstanding visit. Be Well, Be Westin Yours in hospitality, Valerie Orori, Front Office Manager, Westin Washington Dulles Airport Hotel

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel convenient to airport. Parking cost an extra $15 in a garage attached to hotel. But, room value was good enough, I didn't mind too much.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Ekta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and clean property
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 21일
Dear Ekta, Thank you for choosing The Westin Washington Dulles Airport and for your generous review. We are thrilled to know you enjoyed your time with us and that our impeccable and thoughtfully crafted hotel helped elevate and optimize your stay. It was our pleasure accommodating you, and we look forward to welcoming you back again.Be Well Be Westin,Gina Ferraro,General Manager

2/10 - 너무 별로예요

Ishita

별로예요: 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 20일
Dear Ishita, Thank you for being our guest and for sharing your rating. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Be Well Be Westin,Gina Ferraro,General Manager

10/10 - 훌륭해요

Excellence

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very cozy
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 20일
Dear Guest, Thank you for choosing us and for taking the time to post a review. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. It was our pleasure accommodating you, and we hope you will make The Westin Washington Dulles Airport your home whenever your travels bring you to the area.Be Well Be Westin,Gina Ferraro,General Manager

10/10 - 훌륭해요

Jingbo 님, Corpus Christi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The new and spacious area.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 20일
Dear Jingbo, Thank you for choosing us and for sharing your experience at The Westin Washington Dulles Airport. It is a pleasure to know how much you enjoyed our spacious and thoughtfully crafted property. We want each guest to experience a refreshing, meaningful stay, so reading your kind remarks regarding our accommodations is a joy. Thank you once more for your perfect rating, and we hope to see you again soon on your next visit to the D.C. area. Be Well Be Westin,Gina Ferraro,General Manager

6/10 - 괜찮아요

Brenda 님, Hillsboro

2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 20일
Dear Brenda, Thank you for taking the time to rate your experience; we love that you could join us. However, we are sorry if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Be Well Be Westin,Gina Ferraro,General Manager

8/10 - 좋아요

Jon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was priced well and the for yhe most part the staff I dealt with were nice. The check in clerk lacked personality but the bar staff was really nice. My waiter for the breakfast buffet seemed to lack experience and was in a hurry to give me my bill and request my vouchers. Overall these were minor things and I enjoyed my time there. The property is only about twenty five minutes from downtown Wasington eith little traffic.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 14일
Dear Jon, Thank you for the positive rating of The Westin Washington Dulles Airport and for choosing us. We are pleased to read you found us to be of good value and that our optimal location worked well for your plans. While we appreciate your comments about our attentive associates, we are sorry for the service issues you experienced with some of our team members. We will address this appropriately as we continually strive to improve our guest experience. Thank you again for your patience, and we hope to welcome you back soon.Be Well Be Westin,Gina Ferraro,General Manager

10/10 - 훌륭해요

Xintian

좋아요: 청결 상태
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 15일
Dear Xintian, Thank you for choosing us and for taking the time to post your high rating. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. It was our pleasure hosting you, and we hope you will make The Westin Washington Dulles Airport your home whenever your travels bring you to the area.Be Well Be Westin,Gina Ferraro,General Manager

10/10 - 훌륭해요

Rosemary

출장 여행
The gym and restaurant were very nice. The staff was lovely.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 8일
Dear Rosemary, Thank you for taking the time to share your experience at The Westin Washington Dulles Airport. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that our intuitive associates and excellent amenities exceeded your expectations. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to the D.C. area. Be Well Be Westin,Gina Ferraro,General Manager

6/10 - 괜찮아요

Gregory 님, Golden

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Lobby of this hotel appears modern and clean. The rooms are a different story!
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 5일
Dear Gregory, Thank you for taking the time to share your honest evaluation of our hotel. While we appreciate your comments about our well-maintained property, we offer our apologies for any oversights in your guestroom. Maintaining invigorating and refreshing accommodations is a top priority for us, and we are disappointed this was not your experience. We have escalated these issues to the appropriate individuals, and we appreciate your patience. Thank you again for your feedback, and we hope to welcome you back for the immaculate visit you deserve.Be Well Be Westin,Gina Ferraro,General Manager

10/10 - 훌륭해요

RASHED 님, Corvallis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice & quiet
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 3일
Dear Rashed, Thank you for choosing The Westin Washington Dulles Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one.Be Well Be Westin,Gina Ferraro,General Manager

10/10 - 훌륭해요

Sandeep

2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 19일
Dear Sandeep, Thank you for choosing us and for the outstanding rating. We are thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin Washington Dulles Airport. We look forward to your return and wish you all the best with your future travels.Be Well Be Westin,Gina Ferraro,General Manager

10/10 - 훌륭해요

Carrie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy and safe!
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 29일
Dear Carrie, Thank you for being our guest at The Westin Washington Dulles Airport and for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. We appreciate your business, and we hope to see you again soon. Be Well Be Westin,Gina Ferraro,General Manager

10/10 - 훌륭해요

Ameer 님, Martinez

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 29일
Dear Ameer, Thank you for sharing your feedback with other travelers regarding your visit to The Westin Washington Dulles Airport. We appreciate your generous compliments, and we are glad you enjoyed your stay. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Be Well Be Westin,Gina Ferraro,General Manager

10/10 - 훌륭해요

Emanuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
N/a
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 27일
Dear Emanuel, Thank you for being our guest and for the outstanding rating. We are thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin Washington Dulles Airport. We look forward to your return and wish you all the best with your future travels.Be Well Be Westin,Gina Ferraro,General Manager

10/10 - 훌륭해요

Joseph

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was fast easy and friendly
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 20일
Dear Joseph, Thank you for taking the time to share your experience at The Westin Washington Dulles Airport. Everything we do is designed to provide a revitalizing experience for our guests, and we are thrilled that our seamless check-in service and intuitive front desk associates exceeded your expectations. Thank you once more for your gracious feedback, and we hope to see you again soon on your next visit to the D.C. area. Be Well Be Westin,Gina Ferraro,General Manager

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스
Shower curtain too short. Toilet plugs easily,low water flow.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 18일
Dear Susan, Thank you for choosing us for your D.C. visit. We are pleased you enjoyed your overall stay. We are grateful for your specific feedback, and we will share your comments with the appropriate individuals as we continually strive to improve our guest experience. It was a pleasure accommodating you, and we hope to welcome you back soon.Be Well Be Westin,Gina Ferraro,General Manager

10/10 - 훌륭해요

Arthur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Dear Arthur, Thank you for choosing us and for sharing your high rating. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. It was our pleasure hosting you, and we hope you will make The Westin Washington Dulles Airport your home whenever your travels bring you to the area.Be Well Be Westin,Gina Ferraro,General Manager

10/10 - 훌륭해요

Walid 님, Avon Lake

2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 6일
Dear Walid, Thank you for sharing your feedback with other travelers regarding your visit to The Westin Washington Dulles Airport. We appreciate your generous rating, and we are pleased you enjoyed your stay. Our associates are committed to providing intuitive and thoughtful service, and we thank you for recognizing all that they do. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Be Well Be Westin,Gina Ferraro,General Manager

10/10 - 훌륭해요

Suzanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Elegant high quality hotel with good food and services.
2024년 2월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 4월 14일
Dear Suzanne, We are glad to know that you enjoyed your stay at The Westin Washington Dulles Airport and that your delicious dining experience at our in-house restaurant, Padella, made your visit even more special. All credit goes to our excellent chefs, who work very hard to create innovative, wholesome dishes in a sophisticated, high-energy atmosphere. We hope you will revisit the next time you are in the area.Be Well Be Westin,Gina Ferraro,General Manager

8/10 - 좋아요

Anne

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Anne, Thank you for choosing The Westin Washington Dulles Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Be Well Be Westin,Gina Ferraro,General Manager

10/10 - 훌륭해요

Anika

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here on business for two days. Very polite staff, attentive restaurant manager and wait staff. Tasty and expansive breakfast buffet.In regards to the room itself, beds were super comfy, rooms were clean and spacious. I loved the bedside lavender oil roll on and all of the attention given to a good night sleep. For example, the bedtime/wellness beverage and food menu offerings. Overall a nice stay.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Anika, Thank you for sharing your feedback regarding your business stay at The Westin Washington Dulles Airport. We are thrilled to read your generous compliments, and we are pleased you loved our spacious, impeccable guestrooms and our signature Westin Heavenly Bed. Our devoted associates are committed to providing intuitive and thoughtful hospitality, and we appreciate you for recognizing all that they do. Thank you again for the perfect rating, and we look forward to welcoming you back for another enriching experience.Be Well Be Westin,Gina Ferraro,General Manager

6/10 - 괜찮아요

Stephanie

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property is run down. Furniture in lobby is dirty with rips. It’s in need of a refresh. Rooms are just ok. It is very convenient for traveling.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Stephanie, Thank you for sharing your thoughtful review. While we appreciate knowing you liked our optimal location, we apologize for not meeting your expectations with our accommodations. We are always looking for ways to improve, and we have taken note of your comments on our plans for developing the property. Thank you again for your feedback, and we hope you will return as we would welcome another opportunity to show you why we are a great choice when visiting the area.Be Well Be Westin,Gina Ferraro,General Manager

10/10 - 훌륭해요

Ahmad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Ahmad, Thank you for sharing your feedback with other travelers regarding your visit to The Westin Washington Dulles Airport. We appreciate your generous rating, and we are pleased you enjoyed your stay. Our associates are committed to providing intuitive and thoughtful service, and we thank you for recognizing all that they do. We loved accommodating you, and we look forward to welcoming you back soon.Be Well Be Westin,Gina Ferraro,General Manager

10/10 - 훌륭해요

Catherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed one night. It was great for what we needed
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Catherine, Thank you for choosing us and for taking the time to post a review. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. It was our pleasure hosting you, and we hope you will make The Westin Washington Dulles Airport your home whenever your travels bring you to the area.Be Well Be Westin,Gina Ferraro,General Manager

10/10 - 훌륭해요

Larry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great nice place. Shuttle service is excellent and on time.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Larry, Thank you for your great review of The Westin Washington Dulles Airport. We are pleased that our thoughtfully crafted property enhanced your stay and that you particularly enjoyed the shuttle service we provide to the airport and local corporate offices. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to the D.C. area. Be Well Be Westin,Gina Ferraro,General Manager

10/10 - 훌륭해요

Randy

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Randy, Thank you for the outstanding rating. We are thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin Washington Dulles Airport. We look forward to your return and wish you all the best with your future travels.Be Well Be Westin,Gina Ferraro,General Manager

10/10 - 훌륭해요

yolanda 님, Marina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 3일
Dear Yolanda, Thank you for sharing your feedback with other travelers regarding your visit to The Westin Washington Dulles Airport. We appreciate your generous rating, and we are pleased you enjoyed your stay. Our associates are committed to providing intuitive and thoughtful service, and we thank you for recognizing all that they do. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Be Well Be Westin,Gina Ferraro,General Manager

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
5 stars
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Robert, Thank you for the outstanding rating. We are thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin Washington Dulles Airport. We look forward to your return and wish you all the best with your future travels.Be Well Be Westin,Gina Ferraro,General Manager

10/10 - 훌륭해요

kimberly

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice staff
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear Kimberly, Thank you for taking the time to share your experience at The Westin Washington Dulles Airport. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that our intuitive associates exceeded your expectations. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to the D.C. area. Be Well Be Westin,Gina Ferraro,General Manager

8/10 - 좋아요

Rayna

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Rayna, Thank you for being our guest and for the positive rating. We are glad that from check-in through check-out, we were able to provide you with a pleasant stay at The Westin Washington Dulles Airport. We look forward to your return and wish you all the best with your future travels.Be Well Be Westin,Gina Ferraro,General Manager

2/10 - 너무 별로예요

Marc

2024년 3월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 4월 13일
Dear Marc, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless visit; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Be Well Be Westin,Gina Ferraro,General Manager

6/10 - 괜찮아요

VIKRAM RAJA 님, Frederick

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 24일
Dear Vikram, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Be Well Be Westin,Gina Ferraro,General Manager

8/10 - 좋아요

Israel 님, Albany

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Clean and spacious rooms and beds.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 20일
Dear Israel, Thank you for sharing your experience at The Westin Washington Dulles Airport with fellow travelers. It is a pleasure to know how much you enjoyed our spacious guestrooms and our signature Westin Heavenly Bed. We want each guest to experience a refreshing, meaningful stay, so it is a joy to receive your complimentary feedback. Thank you for choosing our hotel for your visit to this city, and we hope to see you again soon.Be Well Be Westin,Gina Ferraro,General Manager

8/10 - 좋아요

Cynthia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was close enough to Dulles, but without being under the flight pattern. There was a group in the lobby when we checked in that were very loud and using offensive language to the point that we almost decided to cancel our reservation.
2024년 3월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 19일
Dear Cynthia, Thank you for taking the time to share your experience at The Westin Washington Dulles Airport. We are pleased to see your kind rating. However, we apologize that you were disturbed by the noise from other guests at the lobby. We want every guest to have a refreshing, meaningful visit, so we will use your comments to improve our guest experience. We hope you will return so we can provide you with the revitalizing stay you deserve.Be Well Be Westin,Gina Ferraro, General Manager

10/10 - 훌륭해요

yolanda 님, Marina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Services at the restaurant Raul was great
2024년 3월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 19일
Dear Yolanda, Thank you for staying at The Westin Washington Dulles Airport and for your feedback. We appreciate your gracious comments about the attentive hospitality you received at our in-house restaurant Padella. We are proud of their commitment to providing exceptional service. We will enjoy sharing your compliments with them and acknowledging their devotion to enriching guest experiences. Thank you again, and we look forward to welcoming you back soon. Be Well Be Westin,Gina Ferraro,General Manager

10/10 - 훌륭해요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing! The shuttle driver picked us up at the airport, told us how to best get in to DC, then took us to the nearest metro station, picked us up after and even took us to a store to get things we needed. He alone went above and beyond, but in the evening, we went down to the bar for a few drinks. The bartender was fabulous, and w met some great new friends there! Couldn't have been any hapier with the whole experience!
2024년 3월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 18일
Dear Nancy, Thank you for your great review of The Westin Washington Dulles Airport. We are pleased that our thoughtful hospitality advanced your stay and that you particularly enjoyed the shuttle service we provide. Thank you again for your kind compliments regarding our excellent shuttle drivers dedicated to enhancing our guest's experience; it will be a pleasure to recognize them for their efforts. We are also glad you had a great time at our Padella Lobby Bar, and we look forward to welcoming you back soon. Be Well Be Westin,Gina Ferraro,General Manager

10/10 - 훌륭해요

Linda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect hotel for early Dulles departure!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 14일
Dear Linda, Thank you for leaving your kind remarks regarding your stay at The Westin Washington Dulles Airport. Many guests stay here the night before a long flight. We enjoy offering quiet guestrooms, including our Westin Heavenly Bed, to help provide a relaxing experience before an extended journey. We appreciate you choosing us, and we hope you will revisit the next time you are in the area. Be Well Be Westin,Gina Ferraro,General Manager

10/10 - 훌륭해요

Sherry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to spend the night before an early morning flight out of Dulles. The hotel restaurant was great and so were the drinks. Shuttle to airport runs every 30 minutes.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 13일
Dear Sherry, Thank you for leaving your kind remarks regarding your stay at The Westin Washington Dulles Airport. Many guests stay here the night before a long flight. We enjoy offering quiet guestrooms, including our Westin Heavenly Bed, to help provide a relaxing experience before an extended journey. We are also glad that our complimentary shuttle service to the airport was perfect for your needs. We appreciate you mentioning the delectable food and drinks we serve, and we hope to see you again soon. Be Well Be Westin,Gina Ferraro,General Manager

10/10 - 훌륭해요

Mary Jo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, clean, easy access to what we needed it for.
2024년 3월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 12일
Dear Mary, Thank you for writing a review of your time at The Westin Washington Dulles Airport. We are pleased we could be a part of your visit to our nation's capital. Thank you once more for mentioning how much our convenient location, combined with our hospitality and accommodations, provided you with a revitalizing experience. We hope to welcome you back soon, and we wish you all the best with your travels. Be Well Be Westin,Gina Ferraro, General Manager

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
We checked in at night. Hot water was not working. Front desk said they'd send maintenance up, but didn't. WiFi cost $10 although I could swear the hotels.com write up said free. Plus, who charges for WiFi nowadays?
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 23일
Dear Valued Guest, Thank you for your evaluation. We strive to provide attentive service combined with rejuvenating accommodations, therefore, we are disappointed that we did not meet your expectations. We apologize for the hot water issue during your stay and that we were unable to resolve it. We will address each of the issues you have raised to prevent such frustrating inconveniences for our future guests. Furthermore, we regret your disappointment that complimentary Wi-Fi was not available in your guestroom. This information is displayed on our official website so that our guests can be well-informed prior to making a reservation with us. We appreciate the feedback as we are continually striving to ensure a flawless visit for every guest. Thank you again for sharing, and we hope to see you soon.Be Well Be Westin,Gina Ferraro,General Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, excellent service!
Great hotel, location to the airport and friendly staff.
2024년 2월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 2월 20일
Dear Guest, Thank you for writing a review of your time at The Westin Washington Dulles Airport. We are pleased we could be a part of your visit to our nation's capital. Thank you again for mentioning how much our convenient location to the airport, combined with our hospitality and accommodations, provided you with a revitalizing experience. We hope to welcome you back soon, and we wish you all the best with your travels. Be Well Be Westin,Gina Ferraro, General Manager

6/10 - 괜찮아요

Sarma

좋아요: 청결 상태, 직원 및 서비스
The hotel was nice enough, but the refrigerator didn’t work, there was no ice bucket, and we had to pay for parking, which seems ridiculous to me, considering the location
2024년 2월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 2월 18일
Dear Sarma, Thank you for choosing us for your D.C. visit. We are pleased you enjoyed your overall stay. We are grateful for all of your feedback, and we will share your comments with the appropriate individuals as we continually strive to improve our guest experience. It was a pleasure accommodating you, and we hope to welcome you back soon.Be Well Be Westin,Gina Ferraro, General Manager

8/10 - 좋아요

Nkechi 님, SILVER SPRING

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel near Dulles with a convenient shuttle to the airport
2024년 2월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 2월 18일
Dear Nkechi, Thank you for leaving your kind remarks regarding your stay at The Westin Washington Dulles Airport. Many guests stay here the night before a long flight. We are also glad that our complimentary shuttle service to the airport was perfect for your needs. We appreciate you choosing us, and we hope you will revisit the next time you are in the area. Be Well Be Westin,Gina Ferraro,General Manager

10/10 - 훌륭해요

Kirthi

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outstanding
This has been my go to Hotel every time I visit northern VA area.
2024년 2월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 2월 17일
Dear Kirthi, Thank you for choosing The Westin Washington Dulles Airport again for your visit to the D.C. area. We appreciate your kind rating. Thank you again for being a loyal guest, and we look forward to many more visits with you.Be Well Be Westin,Gina Ferraro, General Manager

10/10 - 훌륭해요

Teresa Beatriz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 2월 15일
Dear Teresa, We are pleased that you enjoyed an energizing and fulfilling stay at The Westin Washington Dulles Airport. Thank you for your generous rating, and we look forward to welcoming you back very soon. Be Well Be Westin,Gina Ferraro, General Manager