허트퍼드셔 개인 별장

“I had a very disappointing stay at this property. The room heater would shut off every night around midnight, leaving the room extremely cold. I stayed for 5 days, and this issue occurred every single night. I messaged the landlord multiple times but received no response. I also informed one of the staff members in person, but nothing was done to fix the problem. Additionally, the kitchen was not clean—there were garbage bags left on the floor, which made the space unpleasant to use. The...

“Owner cancelled my longstanding booking so they could accept another booking. Leaving us having to vastly over lpay for alternative accommodation. Not acceptable. Pointless booking if you can't have confidence that they will go out your booking. They decided to allow previous guests to extend as it was worth more money to them. Expedia shouldn't allow this!”

“Absolutely beautiful place to stay for six nights. Hostess Karen was incredibly helpful as my wife had a broken shoulder and she went out of her way to make her comfortable. Highly recommended, no problems at all, if fact extremely enjoyable stay in a glorious setting.”

“The property is actually quite nice, it is well presented. Although I did not receive any check in information prior to my arrival, I had to wait in the rain at 10pm at night for around 15 mins waiting for somebody to answer the phone to give me the lockbox combination. Once I gained access to the property, there was no actual key that is given, all you get is a combination lock that is shared with another flat. I did not feel secure in the property, all my expensive items had to be taken into...