객실 내 금고, 책상, 노트북 작업 공간, 다리미/다리미판

홀리데이 인 익스프레스 힐즈버러, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 476개 이용 후기 중 204개" "
평점 8 - 좋아요. 476개 이용 후기 중 160개" "
평점 6 - 괜찮아요. 476개 이용 후기 중 61개" "
평점 4 - 별로예요. 476개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 476개 이용 후기 중 20개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

craig v

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My son and I stayed one night while we attended the Duke Notre Dame lacrosse game. The room was clean and the staff was great. The morning after our stay we ate breakfast at the hotel. The eggs did not have any flavor and the sausage was cold, but the coffee was hot. I would stay at this hotel again.
2024년 4월에 1박 숙박함
답변 제공: Les 님, 2024년 4월 10일
Dear Craig V,Thank you for choosing to stay with us during your visit for the Duke Notre Dame lacrosse game! We're glad to hear that you found our room clean and our staff friendly. We apologize for the inconvenience with the breakfast; your feedback helps us improve, and we'll address these concerns with our team. We're pleased to know you would stay with us again, and we look forward to welcoming you back in the future!Sincerely,Lesia Dziuma

10/10 - 훌륭해요

Ayanna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I truly enjoyed my experience outside of people above me making lots of noise but I was on the first floor so it’s to be expected.
2024년 4월에 2박 숙박함
답변 제공: Les 님, 2024년 4월 10일
Dear Ayanna,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay overall. We apologize for any inconvenience caused by noise from guests above you; please know that we're continuously working to improve our guests' experience. We hope to have the pleasure of hosting you again soon!Sincerely,Lesia DziumaGeneral Manager

8/10 - 좋아요

Bill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and functional
2024년 3월에 2박 숙박함
답변 제공: LES 님, 2024년 3월 26일
Dear Bill,Thank you for your feedback! We're glad you found our space clean and functional. We're always striving to provide the best experience for our guests. If there's anything specific you think we can improve upon, please let us know! Sincerely,Lesia Dziuma

10/10 - 훌륭해요

lisa

2024년 3월에 1박 숙박함
답변 제공: Les 님, 2024년 4월 9일
Dear Lisa,Thank you for staying with us!We appreciate the high rating of our property and look forward to welcome you back soon.Sincerely,Lesia Dziuma

4/10 - 별로예요

mercedes

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They charged my debit card and extra $171. I went down to the first desk they told me they don’t know where it came from. And also the staff James refuse to give me a receipt
2024년 2월에 2박 숙박함
답변 제공: Les 님, 2024년 3월 7일
Dear Mercedes,I'm sorry to hear about your experience. It's understandable that you'd want a receipt for your records. Have you tried reaching out to the third party for assistance with obtaining a receipt? They might be able to help facilitate the process. Kind Regards,Lesia Dziuma

8/10 - 좋아요

Darla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Safe and clean, easy on and off the highway.
2024년 1월에 1박 숙박함
답변 제공: LES 님, 2024년 2월 7일
Dear Darla,Thank you for staying with us!I am very happy to hear that you enjoyed our safe location and cleanliness of our rooms.Should your travels bring you back to our area we would love an opportunity to serve you again.Sincerely,Lesia DziumaGeneral Manager

10/10 - 훌륭해요

Steve 님, Clarkesville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff, clean comfortable room.
2024년 1월에 1박 숙박함
답변 제공: Les 님, 2024년 1월 21일
Dear Steve,Thank you for staying with us!Your kind review is very much appreciated and we hope to have opportunity to serve to serve you again soon at our clean and comfortable hotel.Safe travels!Sincerely,Lesia DziumaGeneral Manager

10/10 - 훌륭해요

Jessica

2024년 1월에 1박 숙박함
답변 제공: Les 님, 2024년 1월 20일
Dear Jessica,Your kind review and the high rating of our property is very much appreciated.Should your travels bring you back to our area we would love an opportunity to serve you again.Sincerely,Lesia DziumaGeneral Manager

10/10 - 훌륭해요

Leslie Pam

아이를 동반한 가족 여행
Associates are friendly. Rooms are clean and maintained . Would recommend
2024년 1월에 1박 숙박함
답변 제공: Les 님, 2024년 1월 20일
Dear Leslie Pam,Thank you for staying with us!We appreciate five stars and would love an opportunity to serve you again in the near future.Sincerely,Lesia DziumaGeneral Manager

10/10 - 훌륭해요

MAUREEN

연인과의 여행
Great hotel in quiet area!
2023년 12월에 1박 숙박함
답변 제공: Les 님, 2024년 1월 5일
Dear Maureen,Thank you for your kind review! We're thrilled to hear that you found our hotel to be great, especially in its quiet location. Creating a peaceful environment for our guests is important to us, and we're delighted it contributed to your positive experience. Should your travels bring you back this way, we'd love to host you again for another wonderful stay.Warm regards,Lesia DziumaGeneral Manager

10/10 - 훌륭해요

Wendy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The stay was nice, convenient to our ultimate destination. Would stay again.
2023년 11월에 2박 숙박함
답변 제공: LES 님, 2023년 12월 15일
Dear Wendy,Thank you for staying with us!We appreciate your kind review and would love to see you again soon.Sincerely,Lesia

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: LES 님, 2023년 12월 14일
Dear Kim,Thank you for staying with us!We appreciate your kind review and hope to serve you again soon.Kind Regards,Lesia

10/10 - 훌륭해요

steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location, comfortable stay.
2023년 12월에 3박 숙박함
답변 제공: Les 님, 2023년 12월 8일
Dear Steven,Thank you for staying with us!Your kind review is very much appreciated and we were very happy to learn that you had a comfortable stay at our cozy hotel.We do hope to have a chance to serve you again soon.Sincerely,Lesia Dziuma

6/10 - 괜찮아요

Paul

출장 여행
Hunting Trip
Tv service went out for almost twenty four hours. My Refrigerator was missing a leg. I have two different Bills from Hotel. Com and Holiday Inn. I need to figure out which one to pay.
2023년 11월에 3박 숙박함
답변 제공: Les 님, 2023년 12월 8일
Dear Paul,Thank you for staying with us!We appreciate your kind review and will be reaching out to you to solve the problem.Thank you again for staying with us.Sincerely,Lesia Dziuma

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: LES 님, 2023년 12월 4일
Dear Richard,Thank you for staying with us!Your kind review is very much appreciated. We look forward to serving you again soon.Best Regards,Lesia

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing unique. Clean.
2023년 11월에 2박 숙박함
답변 제공: Les 님, 2023년 12월 1일
Dear Gary,Thank you for staying with us!We appreciate five stars and hope to serve you again soon.Kind Regards,Lesia

8/10 - 좋아요

Wendy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice but when I rebooked because I decided to stay an extra day they gave our bigger room that was reserved to someone else and we were put into a different type of room, a bit disappointing.
2023년 11월에 1박 숙박함
답변 제공: Les 님, 2023년 12월 1일
Dear Wendy,Thank you for staying with us!We appreciate your kind review and hope to have a chance to serve you better on your next stay.Kind Regards,Lesia

8/10 - 좋아요

Elaine 님, Wilmington

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was clean and updated. Staff at check in was not very friendly. Breakfast was fare. Very little fresh fruit except BLANd overly plastic wrapped apples and no bananas. The water at this place tastes TERRIBLE. This makes the coffee and any tea made also not pleasant. I recommend a water filter.
2023년 11월에 1박 숙박함
답변 제공: LES 님, 2023년 11월 27일
Dear Elaine,Thank you for with us!We appreciate your kind review and will communicate your suggestion to the ownership.Should you travels bring you back to our area we would love an opportunity to serve you again.Kind Regards,Lesia

10/10 - 훌륭해요

Fred

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: LES 님, 2023년 12월 14일
Dear Fred,Thank you for staying with us!We appreciate the high rating of our property and would love an opportunity to serve you again soon.Sincerely,Lesia

10/10 - 훌륭해요

THERESA

2023년 11월에 2박 숙박함
답변 제공: LES 님, 2023년 12월 12일
Dear Theresa,Thank you for staying with us!We appreciate your kind review and hope to have an opportunity to serve you again soon.Lesia

10/10 - 훌륭해요

Wendy

Meet
2023년 11월에 1박 숙박함
답변 제공: LES 님, 2023년 11월 19일
Dear Wendy,Thank you for staying with us!Lesia

10/10 - 훌륭해요

Anita

출장 여행, 가족 여행
Friendly staff. Clean
2023년 11월에 1박 숙박함
답변 제공: LES 님, 2023년 11월 19일
Dear Anita,Thank you for staying with us!Lesia

10/10 - 훌륭해요

MJ

2023년 11월에 2박 숙박함
답변 제공: LES 님, 2023년 12월 12일
Dear MJ,Thank you for staying with us!We appreciate 5 stars and hope to see you again soon.Lesia

6/10 - 괜찮아요

Connie

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Toilet lid was about to fall off, tub wouldn’t drain and toilet stopped up. Staff was great!
2023년 11월에 1박 숙박함
답변 제공: Les 님, 2023년 11월 13일
Dear Connie,Thank you for staying with us!Your feedback is very much appreciated. We were very happy to hear that our staff did a great job in taking care your needs while staying here. Kind Regards,Lesia

8/10 - 좋아요

Sheletta

2023년 11월에 1박 숙박함
답변 제공: Les 님, 2023년 11월 13일
Dear Sheletta,Thank you for your business!We appreciate the kind rating of our property and hope to serve you here again in a very near future.Lesia

10/10 - 훌륭해요

Felix

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, friendly staff, easy check in, convenient to Hillsborough and amenities.
2023년 10월에 1박 숙박함
답변 제공: LES 님, 2023년 11월 5일
Dear Felix,Thank you for staying with us!Lesia

10/10 - 훌륭해요

Ruth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Priscilla at the front desk was very welcoming.
2023년 11월에 1박 숙박함
답변 제공: LES 님, 2023년 11월 5일
Dear Ruth,Thank you for staying with us!Lesia

10/10 - 훌륭해요

Latasha 님, Ozark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were amazing, friendly and attentive. Our room was by far one of the cleanest rooms I've seen in quite some time. I would definitely stay there again if in the area.
2023년 10월에 1박 숙박함
답변 제공: LES 님, 2023년 10월 28일
Dear Latasha,Thank you for staying with us!We appreciate five stars and hope to see you here soon.Kind Regards,Lesia Dziuma

8/10 - 좋아요

Maegan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
4 night stay
I had a nice stay here. Staff were kind, greeted me each time I came by and were helpful when I needed anything. Breakfast was great and the lobby was clean. Beds and pillows were comfortable. Hotel is quite close to Hillsborough and easy to get in and out of. All in all a good experience.
2023년 10월에 4박 숙박함
답변 제공: LES 님, 2023년 10월 23일
Dear Maegan,It was a pleasure having you staying with us!I was very happy to learn that have found our hotel clean and staff was friendly and helpful.Should your travels bring you back to our area we would love an opportunity to serve you again.Kind Regards,Lesia Dziuma

8/10 - 좋아요

Debbie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like the fact I had a good night sleep. What I did not like was too noisy
2023년 10월에 3박 숙박함
답변 제공: LES 님, 2023년 10월 21일
Dear Debbie,Thank you for staying with us!We were very happy to learn that you had a good night sleep and hope to see you again soon.Kind Regards,Lesia

10/10 - 훌륭해요

Cleveland

연인과의 여행
The property is close yo yhe amenities of town. Everyone is friendly and the hotel is clean and comfortable,
2023년 10월에 1박 숙박함
답변 제공: LES 님, 2023년 10월 9일
Dear Cleveland,Thank for staying with us!We appreciate five stars and hope to see you at our clean and comfortable hotel soon.Kind regards,Lesia

8/10 - 좋아요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: LES 님, 2023년 10월 4일
Dear Larry,Thank you for staying with us!We appreciate the high rating of our property and hope to see you again soon.Kind Regards,Lesia Dziuma

10/10 - 훌륭해요

John

2023년 9월에 1박 숙박함
답변 제공: LES 님, 2023년 10월 2일
Dear John,Thank you for staying with us!Your high rating of our property is very much appreciated.Should your travels bring you back to our area we would love an opportunity to serve you agai.Safe travels,Lesia

8/10 - 좋아요

Phillis

좋아요: 청결 상태, 숙박 시설 상태 및 시설
It’s a fine hotel. Very much a chain. Clean and convenient to the downtown area.
2023년 7월에 2박 숙박함
답변 제공: LES 님, 2023년 10월 2일
Dear Phillip,Thank you for staying with us!We appreciate your kind review and hope to serve you again at our fine hotel.Kind Regards,Lesia

2/10 - 너무 별로예요

Angie

가족 여행
별로예요: 직원 및 서비스
They changed my account oh I’m sorry the only held the money from my account. $415 125 when the room was already paid for. Spent 3 days going between them and Expedia to get it all figured out. But they couldn’t take the hold of the money until I checked out. I checked out a day early but guess what yep that would not give me my money back for the last day. Because it was prepaid. They even had to leave me checked in until the following day. I asked if they were going to at least take the hold off my money the put on it. The said ya the could do that. Well it’s the day I was supposed to check out they have only released the $125. I was there for the Blue Ridge rock festival that got rained out and canceled.
답변 제공: LES 님, 2023년 9월 14일
Dear Angie,Thank you staying with us!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously improve the guest experience. We hope that you will give us the opportunity to serve you better in the future.Sincerely,Lesia Dziuma

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: LES 님, 2023년 9월 13일
Dear James,Thank you for staying with us!We appreciate the high rating of our property and hope to see you again soon.Kind regards,Lesia

8/10 - 좋아요

Lei

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: LES 님, 2023년 8월 29일
Dear Lie,Thank you for staying with us!Your kind review is very much appreciated and we look forward to serving you again soon.Kind Regards,Lesia Dziuma

2/10 - 너무 별로예요

Francisco

별로예요: 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: LES 님, 2023년 8월 30일
Francisco,Thank you for staying with us.We appreciate you taking a time to rate our hotel and hope you have a safe trip.Kind Regards,Lesia

10/10 - 훌륭해요

Guillermo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stop halfway between New Jersey to Atlanta Georgia.
답변 제공: LES 님, 2023년 9월 13일
Dear Guillermo,Thank you for staying with us!We appreciate your kind review and hope to see you at our great hotel next time you are in the area.Kind Regards,Lesia

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Second time staying here. Once again it did not disappoint. Very comfortable bed and pillows. Good Breakfast. Not sure why it’s only rated an 8 in Expedia. Should be higher. Would recommend and stay again
2023년 8월에 1박 숙박함
답변 제공: LES 님, 2023년 8월 25일
Dear Jeffrey,Thank you for five stars!We appreciate your kind review and hope to see you soon at our newly renovated hotel.Kind Regards,Lesia Dziuma

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, quiet , safe, free breakfast was very good, with many options. Bed was very comfortable with very good pillows Would stay again and recommend
2023년 8월에 1박 숙박함
답변 제공: LES 님, 2023년 8월 22일
Dear Jeffrey,Thank you for staying with us!We appreciate five stars and hope to see you here again soon.Kind Regards,Lesia Dziuma

10/10 - 훌륭해요

nelson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: LES 님, 2023년 8월 22일
Dear Nelson,Thank you for staying with us!We appreciate the high rating of our property and would love an opportunity to serve you again.Kind Regards,Lesia Dziuma

8/10 - 좋아요

Andrew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had no problem at all, but I think that the price is a little bit too high, even when you go through a third-party you still have to pay $25 deposit on top of 159 is still at that same price
2023년 8월에 1박 숙박함
답변 제공: LES 님, 2023년 8월 22일
Dear Andrew,Thank you for staying with us!We appreciate your kind review and hope to serve you again in a near future.Kind Regards,Lesia Dziuma

10/10 - 훌륭해요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great! clean room, decent breakfast and good location
2023년 7월에 1박 숙박함
답변 제공: Les 님, 2023년 8월 1일
Dear Margaret,Thank you for staying with us!We appreciate the five stars and were happy to learn that your stay with us was great.Should you travels bring you back to our area we would love an opportunity to serve you again.Kind regards,Lesia D

6/10 - 괜찮아요

Susan

연인과의 여행
좋아요: 청결 상태
1) Check-In was prolonged due to the Front Desk not having the Confirmation Number provided by Expedia On-Line Booking for my Reservation. 2) Towels/Washclothes were not provided 2nd or 3rd day of stay- nor was Trash taken out of room. Had to take care of removing trash and going down to front desk to get more clean towel- rather than them be brought up to our room... Same for requesting Toliet paper (which room only had (maybe) 1/3 of a roll when getting into our room. On the UP Side, GREAT Breakfast selection! CLEAN, well lit parking & stairwells. Staff was Very Poliet & Friendly!
2023년 7월에 2박 숙박함
답변 제공: Les 님, 2023년 7월 31일
Dear Susan,Thank you for staying with us!We appreciate your kind review and hope to see you again so we can serve you better.Kind Regards,Lesia D

8/10 - 좋아요

Lisa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Les 님, 2023년 7월 31일
Dear Lisa,Thank you for staying with us!We appreciate the high rating of our property and hope to see you again soon.Kind Regards,Lesia D

6/10 - 괜찮아요

Stephen

가족 여행
1
2023년 7월에 1박 숙박함
답변 제공: Les 님, 2023년 7월 31일
Dear Stephen,Thank you for staying with us!We appreciate your kind rating of our property and hope to see you again soon.Lesia D

8/10 - 좋아요

ESTELA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good exercise room. Great breakfast.
2023년 7월에 3박 숙박함
답변 제공: LES 님, 2023년 7월 20일
Dear Estela,Thank you for staying with us!We appreciate your kind review and were happy to learn that you enjoyed our exercise room and enjoyed breakfast.Should your travels bring you back to our area we would love an opportunity to serve you again.Kind regards,Lesia

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Work log
It is the halfway point on our trip
2023년 7월에 1박 숙박함
답변 제공: LES 님, 2023년 7월 20일
Dear Work log,Thank you for staying with us and we hope to see you again soon.Lesia

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: LES 님, 2023년 7월 12일
Dear Linda,Thank you for 5 stars! Your kind feedback is very much appreciated and we look forward to serving you again soon.Lesia Dziuma