4/10 Poor
Debra
Traveled with partner
Feb 10, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid $162 per night. The previous week we had stayed in an absolutely beautiful 9th floor condo in downtown Hilo for $160. We booked Aaron's cottage thru Expedia and it did not say shared kitchen nor did it say in the description. When we got there the kitchen was disgusting - dirty greasy dishes, etc. It also smelled of old grease. Someone really needs to thoroughly clean it. Also, in back of the building there was junk and garbage laying around. The smoke alarms in our room were missing and there was supposed to be a snack pack. All we got was water and coffee. The shower did not have a surround so everything in the bathroom was wet. The bed linens smelled horribly of whatever detergent was used. I think The place was worthy of $60/night. So disappointing! The one good thing is that the bed was comfortable.