숙박 시설 정면

바흐 스위트 사이공, 디자인 호텔의 멤버 여행 후기

4 out of 5
바흐 스위트 사이공, 디자인 호텔의 멤버
10A Pham Ngoc Thach, District 3, Ho Chi Minh City

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 173개 이용 후기 중 125개" "
평점 8 - 좋아요. 173개 이용 후기 중 43개" "
평점 6 - 괜찮아요. 173개 이용 후기 중 2개" "
평점 4 - 별로예요. 173개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 173개 이용 후기 중 1개" "

9.8/10

청결 상태

9.8/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
시설은 정말 좋은데 가장 번잡한 로터리에 위치해 있어서 새벽까지 edm이 울려대서 잠을 잘 수 없음, 다른 어메니티는 요청해야 주는데 귀마개가 기본으로 있는 이유가 있었음, 귀마개로 소음을 어느정도 차단할 수는 있지만 소리가 문제가 아니라 쿵쿵 울리는 것때문에 새벽 3시가 되도록 못잠, 낮에는 큰 문제가 안될 것 같은데 밤에는 휴식을 취할 수 없다는게 매우 크리티컬한 문제라서 아무리 시설이 좋아도 추천하지 못하겠고 한번의 경험으로 끝, 다시 가지 않을 것임, 참고로 아침 조식은 매우매우매우 심플하고 메뉴가 소진되면 보충해주지 않음(마감시간 임박한게 아닌데도)
2024년 1월에 1박 숙박함
답변 제공: Thuan Chau 님, 2024년 1월 15일
Dear sir or madame,Greetings from Bạch Suites Saigon!Thank you for taking the time to share your experience. We appreciate the kind words for our facilities.Our apologies that your experience was not as fulfilled as you had expected due the music. Since we are centrally located, the liveliness of the city is part of the experience. Our location gives us the advantage of offering our guests a chance to visit many attractions and diners within walking distance. Additionally, to support our guests’ nightly comfort, all windows in the hotel are double-glazed for optimal noise reduction, and earplugs are provided for light sleepers. All things considered, please be informed that the music stops at midnight.As for our breakfast, we try our best to build a balanced and healthy daily menu while keeping food wastage at a minimal. Even on busy days, our kitchen staff always refill the dishes as quick as they can to best accommodate our guests.Thank you once again for giving us an opportunity. We wish you health and success.Best regards,Thuan Chau (Ms.) Hotel Manager

10/10 - 훌륭해요

jungeun

2023년 6월에 2박 숙박함
답변 제공: Thuan Chau 님, 2023년 7월 6일
Dear Mr./Ms. Jungeun,Greetings and much appreciation for choosing Bạch Suites Saigon!We are thrilled to know that you had a lovely time with us. Being able to accommodate you here in the heart of Saigon was an absolute pleasure to us.Your 10/10 review is highly appreciated and cherished by our team. Your generosity is motivation for us to keep reaching for greater heights.Once again, thank you for giving us a chance. We look forward to delivering you another fulfilling experience on your next return.Best regards,Thuan Chau (Ms.) Hotel Manager

8/10 - 좋아요

EUNYOUNG

2023년 4월에 2박 숙박함
답변 제공: Thuan Chau 님, 2023년 4월 30일
Dear Ms. Kim,Greetings and thank you for choosing Bạch Suites Saigon!A big thankyou for your staying and for your taking a moment of your time to leave us with a good review. We are delighted that you had a decent stay. It was such a pleasure to be able to accommodate you here in the heart of the city.Your review is greatly appreciated and has been passed on to our team. We are happy and ecstatic to see that our effort has been acknowledged and paid off. It is guests like you that give us motivation to keep striving for the better.Thank you again for deciding to stay with us. We look forward to accommodate you once again.Best regards,Thuan Chau (Ms.) Hotel Manager

10/10 - 훌륭해요

Junyoung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔하고 편안한 숙소
작지만 깨끗하고 편안했던 숙소
2021년 3월에 1박 숙박함

10/10 - 훌륭해요

Wonsik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 1월에 1박 숙박함

10/10 - 훌륭해요

JaeHo

2019년 11월에 1박 숙박함

10/10 - 훌륭해요

Sarah 님, 서울

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
직원들이 친절함 차에서 내리고 타기 편리함 조식 음식 종류가 단순하지만 맛있었음 소음은 있는 편 방끼리 방음은 잘 안되는 편 전반적으로 만족
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔한 인테리어 굿
위치가 정말 좋아요 사이공스퀘어, 통일궁, 우체국, 시청 등 다 걸어갈 거리에요 서비스도 너무 좋았고 모던한 인테리어도 편안했어요
2019년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I liked the Bach hotel.
The hotel was also very pretty and friendly service
2019년 1월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
직원분들이 매우 친절했어요 룸도 깨끗하고 조용했어요 조식은 간단했지만 알찼습니다 통일궁 노트르담성당은 걸어서 움직일수 있는 거리라 좋았습니다 ㆍ
2019년 1월에 1박 숙박함

10/10 - 훌륭해요

SUNHWA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천합니다.
깨끗한 residence형 호텔로 간단한 음식도 먹을 수 있어서 좋았습니다.
2019년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean and newly built hotel. I like my stay.
2018년 6월에 1박 숙박함
답변 제공: Kathryn 님, 2018년 6월 23일
Dear Valued Guest, Greetings from Bach Suites Saigon! We are pleased to receive you valuable feedback. If there is any affair that did not meet your expectation, please do not hesitate to let us know. We will improve our service for your convenience. We look forward to welcoming you back to our property in the future. Thanks & Best Regards.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
치명적 단점
서비스도 좋고 조식도 맛있고 좋은 호텔입니다만 치명적인 단점이 하나...있네요. 평일 밤 체크인이었는데도 바깥 클럽음악소리가 너무 너무 시끄러워서 잠들기가 불가능했어요. 오토바이 소음만으로도 시끄러운 베트남인데 클럽안에서 잠을 자야하는 기분이었어요. 방음에 신경을 써주어야 할 거 같은데... 너무 아쉽습니다.
2018년 5월에 1박 숙박함

10/10 - 훌륭해요

Ngoc Tan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Hotels at good rates
Stayed for 2 nights during my business trip in HCM. Brand new hotel with beautiful rooms and very friendly and helpful staffs. Located in the heart of HCM city so it is easy to go around. Definitely gonna stay here again next time.
2018년 5월에 2박 숙박함
답변 제공: Kathryn 님, 2018년 6월 1일
Dear Valued Guest, Greetings from Bach Suites Saigon! We are pleased that we met your expectation. If there is any dissatisfaction about us during the stay, please do not hesitate to let us know. We will be more than happy to receive such valuable feedback about our service for improvement. Best Regards,

10/10 - 훌륭해요

Daniel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Incredibly well kept and beautiful property. Staff has consistently been above and beyond helpful.
2024년 1월에 2박 숙박함
답변 제공: Thuan Chau 님, 2024년 5월 16일
Dear Mr. Daniel,Greetings, and thank you so much for choosing us for your hotel stay!We are delighted to learn that we have made a good impression on you. Your kind words for our design and service are greatly appreciated by our team. It is heartwarming to know that we contributed to the comfort and fulfillment of your stay.We look forward to welcoming you back soon. Thank you once again for the opportunity.Warmest regards,Thuan Chau (Ms.) Hotel Manager

10/10 - 훌륭해요

Anh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cozy place for a staycation
2024년 4월에 1박 숙박함
답변 제공: Thuan Chau 님, 2024년 5월 3일
Dear Ms. Anh,Thank you so much for choosing Bạch Suites Saigon for your hotel stay. It was our absolute pleasure to welcome your family on this staycation. Your kind words are deeply cherished by our team, and we look forward to delivering you another fulfilling experience on your next return.Thank you once again for giving us a chance.Warmest regards,Thuan Chau (Ms.) Hotel Manager

8/10 - 좋아요

Kelsey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel itself is beautiful, but the loud beer garden across the street keeps Bach Suites from being a top-notch stay.
2024년 4월에 4박 숙박함
답변 제공: Thuan Chau 님, 2024년 4월 24일
Dear Ms. Kelsey,Thank you so much for choosing us for your hotel stay. It was our honor to welcome you into the heart of the city.We are genuinely delighted that our service and facilities have left a good impression on you and that you had an enjoyable time staying here. However, we apologize that it was not as fulfilling as you had expected due to the music. As we are centrally located, the liveliness of the city is part of the experience, and the hotel windows are double-glazed to best accommodate our guests.We certainly look forward to another chance to welcome you back soon. Thank you once again for taking a moment to leave the kind words.Warmest regards,Thuan Chau (Ms.) Hotel Manager

10/10 - 훌륭해요

Thanh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Thuan Chau 님, 2024년 4월 24일
Dear Ms. Thanh,Thank you so much for choosing Bạch Suites Saigon for your hotel stay. We are delighted that everything went well during your stay and that we have left a good impression on you. It was our absolute pleasure to welcome you into the heart of the city. Your review is greatly appreciated by our team.We look forward to welcoming you back soon. Thank you once again for the opportunity.Warmest regards,Thuan Chau (Ms.) Hotel Manager

10/10 - 훌륭해요

Hwe Chin,

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Thuan Chau 님, 2024년 4월 20일
Dear Ms. Chin,Thank you so much for choosing Bạch Suites Saigon for your hotel stay. It was our absolute pleasure to welcome you back into the city. We are delighted that you had a fulfilling and memorable time.We look forward to your return soon.Warm regards,Thuan Chau (Ms.) Hotel Manager

8/10 - 좋아요

The

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would go back. If you don’t like noise then the hotel can be noisy from the bar across the road.
2024년 4월에 2박 숙박함
답변 제공: Thuan Chau 님, 2024년 4월 19일
Dear Mr. The,We are delighted to hear that you had a lovely time staying here. It was an absolute honor to welcome you in the city. Thank you for taking a moment of your time to share the experience. Our team and I deeply cherish the kind words.We certainly look forward to welcoming you back soon.Warm regards,Thuan Chau (Ms.) Hotel Manager

10/10 - 훌륭해요

Catherine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel and rooms are very spacious with enclosed balconies. Staff were top notch.
2024년 3월에 5박 숙박함
답변 제공: Thuan Chau 님, 2024년 3월 12일
Dear Ms. Catherine,Thank you so much for deciding to return to Bạch Suites!We are delighted to hear that everything went well for your stay. It was our absolute honor to accommodate you here in the heart of the city.Your kind words for our interior and service are deeply cherished by our team. It is heartwarming to know that we have left a good impression on you.Thank you once again for the kindness. We certainly look forward to welcoming you back very soon.Warmest regards,Thuan Chau (Ms.) Hotel Manager

10/10 - 훌륭해요

Peggy 님, Auburn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Thuan Chau 님, 2024년 3월 5일
Dear Ms. Peggy,Thank you so much for taking a moment to share the experience. We are delighted to see this lovely review from you. It was our absolute pleasure to accommodate you here in the heart of the city and make your vacation memorable.We certainly look forward to welcoming you back soon. Your kindness is deeply cherished.Warmest regards,Thuan Chau (Ms.) Hotel Manager

4/10 - 별로예요

ching te

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
房間很小格局很奇怪。
2024년 2월에 1박 숙박함
답변 제공: Thuan Chau 님, 2024년 2월 28일
Dear Mr./Ms. Ching Te,Greetings and thank you for taking a moment of your time to share the experience!Our apologies that you find our time with us unfulfilling. Regarding your feedback of the room size, kindly be advised that every hotel information, including the room sizes, are transparently communicated on every booking channel to make sure that our service is suitable for our guests. As for the room layout, if you find it not up to your liking, please feel free to let us know for our timely action.We look forward to another chance to welcome you back soon.Best regards,Thuan Chau (Ms.) Hotel Manager

8/10 - 좋아요

Edward

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the breakfast buffet. It was awesome. Stayed in there December 2023. The freezer in the room wasn’t cooling the drinks in it but I called up for ice bucket from the main desk and it came right away. Definitely I recommend this hotel. The staff were friendly and spoke good English. Thank you.
2023년 12월에 4박 숙박함
답변 제공: Thuan Chau 님, 2024년 2월 7일
Dear Mr. Edward,Greetings and thank you so much for staying at Bạch Suites Saigon!We are ecstatic that you decided to take a moment of your time to leave a review. It warms our hearts to know that our effort is well acknowledged by you.Your kind words for our service are deeply cherished by our team. We are honored to contribute and be a part of this travel experience of yours.Thank you once again for the opportunity. We look forward to welcoming you back soon.Sincerely,Thuan Chau (Ms.) Hotel Manager

10/10 - 훌륭해요

sang

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent everything!!!
Excellent everything!!! Very clean rooms, very nice bathroom. Very comfortable beds. Excellent customer service. Breakfast was sufficient as far as quantity but very delicious. You don’t need a lot for breakfast at the hotel because if you’re traveling to Vietnam, get out there and try the local food, not the big fancy restaurants but the local restaurants and street stalls.
2024년 1월에 3박 숙박함
답변 제공: Thuan Chau 님, 2024년 2월 7일
Dear Ms. Sang,Thank you so much for spending time at Bạch Suites Saigon!We are delighted to receive this lovely review from you. It was our absolute pleasure to accommodate you and your family here in the city.Your kind words for our cleanliness, interior and service are highly appreciated by our team. It warms our hearts to become a part of this memorable vacation of yours.Thank you once again for the opportunity. We look forward to welcoming you back soon.Warmest regards,Thuan Chau (Ms.) Hotel Manager

8/10 - 좋아요

Arthur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very loud bar across the street
Lovely rooms and lovely staff. Unfortunately the very loud establishment across the street, 'Yo Beer', will rattle your bones if you decide to spend time I. Your room in the evening. It's deep heavy Bass that you feel throughout your body. So, the two sets of earplugs in each nightstand, don't help much. It's unfortunate for the Bach Suites because it is a lovely hotel -- but we would never stay there again
2024년 1월에 3박 숙박함
답변 제공: Thuan Chau 님, 2024년 1월 19일
Dear Mr. Arthur,Greetings and thank you for staying at Bạch Suites Saigon!We are honored to receive this review of yours. It was our absolute pleasure to accommodate you here in the heart of the city.Your compliments for our staff and service are highly appreciated by our team. Our apologies that your experience was not as fulfilling as you had expected due the bar. As we are a city hotel, the liveliness of the city is part of the experience. However, our windows are double-glazed for optimal noise reduction, and earplugs are prepared in each room for light sleepers.Although we understand your concern and appreciate your compassion, this matter is not limited to Bạch Suites only, but it is a general issue for most city hotels as well.Thank you so much for giving us an opportunity and for your consideration. We look forward to welcoming you back soon.Warmest regards,Thuan Chau (Ms.) Hotel Manager

10/10 - 훌륭해요

Tine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastisk hotel
Vi havde et meget behageligt ophold på dette skønne mindre luksushotel, der bliver endnu bedre, når renovering af tagterrassen er færdig. Værelser og badeværelse er af passende størrelse og rigtig pæne, og det var en fornøjelse at spise morgenmad i den loungeagtige restaurant. Endelig var personalet i receptionen yderst venligt og hjælpsomt og talte godt engelsk.
2024년 1월에 3박 숙박함
답변 제공: Thuan Chau 님, 2024년 1월 13일
Dear Ms. Tine,Greetings and thank you for spending time at Bạch Suites Saigon!We are overwhelmed by the kindness in your review. It was our absolute honor to accommodate you here in the heart of the city.We are delighted that our facilities, service, and staff served you well. It is such a pleasure to become part of your lovely travel experience and contribute to the comfort of your stay.Thank you once again for the sweet gesture. We look forward to welcoming you back soon.Warmest regards,Thuan Chau (Ms.) Hotel Manager

8/10 - 좋아요

Yong

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Everyone of the staff in this hotel is totally committed to make our stay as comfortable and convenient for us. My Le - lovely hotel receptionist booked our Saigon Water Bus trip for us online and volunteered to use her personal visa card to do this without charge etc. The house keeping staff were totally committed to making the bed comfortable for my husband to address his backache issues. The free coffee and tea facilities throughout the day with free butter cookies provided made it quite welcoming to get back to the hotel to simply relax at the lounge. Make sure you visit the 4P pizza place for your meals. It is located less than five minutes away. We enjoy the complimentary toiletries provided. And I have read at least two interesting articles from the magazines provided. The breakfast spread allowed me to try a few local noodle dishes. The hotel is only noisy for four hours in the evening before midnight. It is nice and quiet throughout the day. The club across the road has definitely let this hotel down. What a shame!😭
2024년 1월에 4박 숙박함
답변 제공: Thuan Chau 님, 2024년 1월 13일
Dear Ms. Yong.Greetings and thank you for choosing Bạch Suites Saigon!We are delighted to see that you thoroughly enjoyed your stay. We appreciate you taking a moment of your time to share the experience.Your kind words for our service, facilities, and location left us overjoyed, especially Ms. My. We would like to extend our heartfelt appreciation on behalf of her. It warms our hearts to become a part of this memorable vacation of yours.Our apologies that your experience was not as fulfilling as you had expected due to the music from the club. As we are a city hotel, the liveliness of the city is part of the experience. Our location gives us the advantage of offering our guests a chance to visit many attractions and diners within walking distance. Additionally, to support our guests’ nightly comfort, all windows in the hotel are double-glazed for optimal noise reduction. Thank you once again for giving us a chance. We look forward to welcoming you back soon.Best regards,Thuan Chau (Ms.) Hotel Manager

10/10 - 훌륭해요

Jon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really liked this hotel. Breakfast was wonderful with lots of choices. Great coffee!
답변 제공: Thuan Chau 님, 2024년 1월 13일
Dear Mr. Jon,Greetings from Bạch Suites Saigon!We are delighted to receive this lovely review from you. It is an honor to welcome you on such a special occasion during your vacation to the city.It is heartwarming to hear that you thoroughly enjoyed your time with us. We appreciate your compliments on our service and interior.Thank you once again for giving us a chance. We look forward to welcoming you back soon.Warmest regards,Thuan Chau (Ms.) Hotel Manager

10/10 - 훌륭해요

Yvonne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great to have a dip into the pool. Thoroughly enjoyed breakfast.
2023년 12월에 1박 숙박함
답변 제공: Thuan Chau 님, 2024년 1월 13일
Dear Ms. Yvonne,Greetings and thank you for spending time at Bạch Suites Saigon!We appreciate you taking a moment of your time to share the experience. It is an honor to accommodate you here in the heart of the city.It is heartwarming to hear that you thoroughly enjoyed our service. We are delighted to become a part of this travel experience of yours.Thank you once again for the opportunity. We look forward to welcoming you back soon.Best regards,Thuan Chau (Ms.) Hotel Manager

10/10 - 훌륭해요

Lukas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Hotel hat einen super Standort. Viele Restaurants, Bars, Sehenswürdigkeiten sind zu Fuss schnell zu ereichen. Das Personal arbeitet sehr professionell alles war perfekt. Auch das Morgenessen und die Zimmer waren sehr gut.
2023년 12월에 2박 숙박함
답변 제공: Thuan Chau 님, 2023년 12월 28일
Dear Mr. Lukas,Greetings and thank you for choosing Bạch Suites Saigon!We are ecstatic to see your review. It is our absolute honor to be chosen by you for this memorable trip.Your kind words for our location, service, and facilities are highly appreciated by our team. We are delighted to be part of this fulfilling travel experience.Thank you once again for the opportunity. We look forward to welcoming you back soon.Warm regards,Thuan Chau (Ms.) Hotel Manager

10/10 - 훌륭해요

NHUNG

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2023년 12월에 7박 숙박함
답변 제공: Thuan Chau 님, 2023년 12월 21일
Dear Ms. Nhung,Greetings and thank you for spending time at Bạch Suites Saigon!Such a kind gesture from you to take a moment of your time to share the experience. Our team is delighted to see your 5/5 review, it is certainly deeply cherished.We look forward to delivering you another fulfilling experience on your next return.Warmest regards,Thuan Chau (Ms.) Hotel Manager

8/10 - 좋아요

Vu 님, Bridgeton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 12월에 3박 숙박함
답변 제공: Thuan Chau 님, 2023년 12월 17일
Dear Mr. Vu,Greetings and thank you for choosing Bạch Suites Saigon!We appreciate you taking a moment of your time to share the experience. It warms our hearts to be part of a positive travel experience and contribute to the fulfilment of your stay.Thank you once again for the opportunity. We look forward to welcoming you back soon.Warm regards,Thuan Chau (Ms.) Hotel Manager

10/10 - 훌륭해요

Reginald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean made my wife happy.
2023년 10월에 3박 숙박함
답변 제공: Thuan Chau 님, 2023년 12월 7일
Dear Mr. Reginald,Greetings from Bạch Suites Saigon!We are delighted to see your 5/5 review. Such a lovely gesture of yours to take a moment of your time to share the experience.It warms our hearts to know that your time spent here was worthwhile. We are ecstatic that your wife also feels the same. To be able to accommodate you both was such a pleasure to us.Thank you so much for the opportunity. We look forward to welcoming you back soon.Best regards,Thuan Chau (Ms.) Hotel Manager

8/10 - 좋아요

Steve

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bra läge med fräscha rum och vänlig service! Frukostbuffén är tyvärr väldigt begränsad för den som äter veganskt.
2023년 11월에 3박 숙박함
답변 제공: Thuan Chau 님, 2023년 11월 30일
Dear Mr. Steve,Greetings from Bạch Suites Saigon!Thank you so much for taking a moment of your time to share the experience. Being able to accommodate you was an absolute pleasure to us.Your kind words for our location, interior and service are deeply cherished by our team. We are delighted that our effort contributed to the comfort of your stay.Our apologies that your experience was not as fulfilling as you had expected due to the limited options for breakfast. We try our best to maintain a balanced and diverse menu while keeping food wastage at a minimal.Thank you once again for giving us an opportunity. We look forward to welcoming you back soon.Best regards,Thuan Chau (Ms.) Hotel Manager

10/10 - 훌륭해요

Francesca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were lovely and check in was easy. The room was spacious, clean and modern. Breakfast was also very good. The only negative point is the bar across the street plays very loud music until midnight, so it can be hard to sleep early as you can hear the noise from the room.
2023년 11월에 3박 숙박함
답변 제공: Thuan Chau 님, 2023년 11월 30일
Dear Ms. Francesca,Greetings from Bạch Suites Saigon!We are ecstatic to see your 5/5 review. Thank you for taking a moment of your time to share the experience.Your compliments for our staff, facilities, and service are deeply cherished by our team. We are all delighted to be one of the highlights in your trip to Saigon.Our apologies that your stay was not as fulfilling as you had expected due to the music. Since we are a central city hotel, the liveliness of the city is part of the experience. However, all windows are double glazed for optimal noise reduction.Thank you once again for giving us a chance. We look forward to welcoming you back soon.Best regards,Thuan Chau (Ms.) Hotel Manager

10/10 - 훌륭해요

Cao Tuan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent boutique design hôtel in HCMC
J’étais très satisfait de mon séjour à cet hôtel. Très bel hôtel design et propre.
2023년 11월에 7박 숙박함
답변 제공: Thuan Chau 님, 2023년 11월 13일
Dear Mr. Tuan,Greetings and thank you for staying at Bạch Suites Saigon!We are delighted to receive this review just shortly after your check-out. Being able to accommodate you was such a pleasure for us.It warms our hearts to know that you had an enjoyable time and that you find our service helpful. We always try our best to ensure the comfort of our guests, and your comment proves that we are going in the right direction.Thank you once again for giving us a chance. We look forward to welcoming you back soon.Warmest regards,Thuan Chau (Ms.) Hotel Manager

10/10 - 훌륭해요

Dennis 님, Washington

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good
2023년 11월에 2박 숙박함
답변 제공: Thuan Chau 님, 2023년 11월 11일
Dear Mr. Dennis,Greetings and thank you so much for choosing Bạch Suites Saigon!We are delighted to see that you had an enjoyable stay. Being able to accommodate you was our absolute pleasure. It warms our hearts to know that our effort came a long way in making your time worthwhile.Thank you once again for the opportunity. We look forward to welcoming you back soon.Warm regards,Thuan Chau Hotel Manager

10/10 - 훌륭해요

Novrianti

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our first time traveling with our 9 month old baby and we are glad to have picked this place! The entire team at Bach Suites Saigon is super prompt for all our requests (i.e. additional bottles of water, travel adapters etc.), and their attention to detail is great! Facilities in the hotel are not too remarkable (breakfast buffet options etc) but is definitely good enough for a short and comfortable stay. Overall a great experience and we enjoyed our time here!
2023년 11월에 3박 숙박함
답변 제공: Thuan Chau 님, 2023년 11월 8일
Dear Ms. Novrianti,Greetings and thank you for staying at Bạch Suites Saigon!We are ecstatic to see your review. Being able to accommodate you here in the city center was our absolute pleasure.Your compliments for our service and facilities are deeply cherished by our team. It warms our hearts to know that our effort contributed greatly to the comfort of your stay.Thank you once again for the opportunity. We look forward to delivering you another fulfilling experience on your next return.Warm regards,Thuan Chau (Ms.) Hotel Manager

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our third stay. Rooms clean and beautifully designed. Rooftop pool nice and you can see surrounding rooftop bars at night. Breakfast consistently great. All people working on breakfast crew are great. Nguyen Thi Thanh Huong always has a smile and makes sure you have what you need. IChanh Pham works reception and goes out of his way to help with issues that come up. He and the manager of reception whose name I didn’t write down helped track down a package I left in grab car late at night. It’s our go to place in Ho Chi Minh.
2023년 10월에 2박 숙박함
답변 제공: Thuan Chau 님, 2023년 10월 23일
Dear Mr. Anthony,Greetings and thank you so much for deciding to come back!We are absolutely delighted to accommodate you and your family as always; the pleasure is entirely ours. We really appreciate you taking a moment of your time to share the experience.Your compliments for our staff are deeply cherished. We have passed the kind words to Ms. Huong and our reception staff. They are ecstatic that their effort was acknowledged by you.Thank you once again for returning to Bạch Suites. We look forward to delivering you another fulfilling experience on your next return.Warmest regards,Thuan Chau (Ms.) Hotel Manager

2/10 - 너무 별로예요

Bridget

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
A boutique hotel. Smaller than the pics illustrate and there is no view. The room was dirty (502) and the shower was not cleaned properly. There was also a sewer smell in the bathroom (the toilet was beside the window) and it did not go away even with the fan on. The sheets on the bed had a big yellow stain on it. Very surprising considering this is supposed to be a "high end" hotel. It is VERY LOUD at night, until about Midnight - 1am. It is right beside a huge club and a very busy round about. They said the mini bar was complimentary - there were 2 cokes and 1 sprite. No water and nothing else. The pool upstairs does not look like the photos. It appears that they are building on top so it's not a picturesque view of the pool or of the city. Positive: the breakfast. On Friday after I checked in and saw the condition of the room, knowing that I could not be refunded for the same night. I advised that I would check out the next day and asked for that day to be refunded. Property refused, despite it being more than 24 hours. They gave me bananas and a chocolate bar to compensate for the inconvenience. Thanks. I am very and thoroughly disappointed in my experience especially for what it cost.
2023년 10월에 2박 숙박함
답변 제공: Thuan Chau 님, 2023년 11월 8일
Dear Ms. Bridget,Greetings from Bạch Suites Saigon!First and foremost, we would like to express our appreciation for your time spent with us. Our apologies that your experience was not up to your expectations.Regarding your experience with the room being dirty and had a sewer smell, our apologies that we could not handle it right away during your stay since we were not informed of the issues. Additionally, drinks in the room are complimentary and can be refilled anytime upon the guests’ request.As we are a city hotel, our rooms may not be as quiet as you had expected. Nonetheless, all of our windows are double-glazed for optimal noise reduction and the music usually stops at around 11p.m. to midnight. Earplugs are also set up in every room for the guests in case they are light sleepers. On one hand, being a city hotel gives us a location advantage, which is often of great convenience for our guests. On the other hand, experiencing external noise is a common issue encountered by the majority of city hotels.Once again, we apologize for all the inconvenience you experienced during your stay. Thank you so much for letting us know for our improvement.Thank you once again for giving us a chance. We wish you health and success.Best regards,Thuan Chau (Ms.) Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Thuan Chau 님, 2023년 10월 16일
Dear Ms. Kim,Greetings from Bạch Suites Saigon!Thank you so much for staying with us and for taking a moment of your time to leave us with an 8/10 review. Our team is delighted that our effort went a long way in making your stay pleasant.We appreciate you giving us a chance to accommodate you, the pleasure was entirely ours. We look forward to delivering you another fulfilling experience on your next return.Kind regards,Thuan Chau (Ms.) Hotel Manager

10/10 - 훌륭해요

Kari

좋아요: 청결 상태
Classic Elegant hotel
Love the architect of classic elegant of this boutique hotel in a good location with everything is in a walking distance. The staff is very nice and helpful.
2023년 10월에 1박 숙박함
답변 제공: Thuan Chau 님, 2023년 10월 16일
Dear Ms. Kari,Greetings from Bạch Suites Saigon!Thank you so much for choosing to stay with us and for taking a moment of your time to send us the kind words. Being able to accommodate you here in the heart of Saigon during your trip was our absolute pleasure.We are delighted that you find your experience enjoyable. Your compliments for our design and staff are greatly appreciated by our team. It warms our hearts to know that our effort went a long way in making your stay comfortable. Thank you once again for the opportunity. We look forward to welcoming you back soon.Kind regards,Thuan Chau (Ms.) Hotel Manager

10/10 - 훌륭해요

Benjamin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So good
2023년 9월에 6박 숙박함
답변 제공: Thuan Chau 님, 2023년 10월 28일
Dear Mr. Benjamin,Greetings and thank you for staying at Bạch Suites Saigon!We are delighted that you had an enjoyable stay. Being able to accommodate you here in Saigon during your trip was our absolute pleasure.Your kind words have been passed on to our team. We are very appreciative that you spent a moment of your time to leave us with a 5/5 review.Thank you once again for giving us a chance. We look forward to your return in the near future.Kind regards,Thuan Chau (Ms.) Hotel Manager

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast is wonderful and welcoming. We stayed here in February and we were welcomed back by the crew that works breakfast with huge smiles. We will stay here again. Convenient to walk to most sites - we like to walk. You are in the middle of the hustle and bustle, but walk into calm and serenity when you pass through the front doors.
2023년 10월에 1박 숙박함
답변 제공: Thuan Chau 님, 2023년 10월 11일
Dear Mr. Martinez,Greetings and thank you for returning to Bạch Suites Saigon!We are delighted to see your review. We appreciate you taking a moment of your time to share the experience. Being able to welcome you and your family back was our absolute pleasure.Your kind words for our service are deeply cherished by our team. It is heartwarming to know that our effort contributed greatly to making your stay memorable.Thank you once again for trusting us. We look forward to delivering you another fulfilling experience on your next visit.Warmest regards,Thuan Chau (Ms.) Hotel Manager

10/10 - 훌륭해요

Min Jeong 님, Auckland

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great boutique hotel with helpful and welcoming staff. Every staff I encountered were so kind and caring and they made the stay so enjoyable and relaxing.
2023년 9월에 3박 숙박함
답변 제공: Thuan Chau 님, 2023년 10월 28일
Dear Ms. Min Jeong,Greetings and thank you so much for spending time at Bạch Suites Saigon!We are overwhelmed by the kindness of your review. It was our absolute pleasure to be able to accommodate you here in the heart of the city.Your compliments for our staff are deeply cherished by our team. We are delighted that our effort went a long way in making your stay the most comfortable.Thank you once again for the opportunity. We look forward to welcoming you back soon.Best regards,Thuan Chau (Ms.) Hotel Manager

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing and accommodating staff. Wonderful breakfast! Great rooms and great location! Would highly recommend!
2023년 9월에 3박 숙박함
답변 제공: Thuan Chau 님, 2023년 9월 22일
Dear Mr. Wagner,Greetings and thank you so much for spending time at Bạch Suites Saigon!We are overjoyed to hear that you had a wonderful time with us. Being able to accommodate you and your friends here in the heart of Saigon was our absolute pleasure.Your kind words for our service and facilities are deeply cherished by our team. We are delighted that our effort contributed greatly to your comfort and left an impression on you. Our kitchen staff are also ecstatic that our breakfast suited your appetite well.Thank you once again for giving us an opportunity. We look forward to delivering you another fulfilling experience on your next return.Warmest regards,Thuan Chau (Ms.) Hotel Manager

10/10 - 훌륭해요

Rimon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Thuan Chau 님, 2023년 9월 19일
Dear Mr. Rimon,Greetings and thank you so much for staying with us!We are delighted to see your 10/10 review. It warms our hearts to see that our effort is well acknowledged by you.Thank you for giving us the opportunity. We look forward to welcoming you back when you return to Saigon.Best regards,Thuan Chau (Ms.) Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Beautiful reception area and room. Coffee station is available 24/7, which was cool. Did not get to try their breakfast options, but the staff packed us breakfast takeaway as we had to leave early, which was very kind.
2023년 8월에 1박 숙박함
답변 제공: Thuan Chau 님, 2023년 9월 7일
Dear Mr. Nguyen,Greetings and thank you for choosing Bạch Suites Saigon!We are delighted to hear that we left an impression on you. Being able to accommodate you here in the city center was an absolute pleasure to us.Your kind words for our facilities and service are deeply cherished by our team. It warms our hearts to know that we did right by you and that our effort went a long way in providing you with utmost comfort.Thank you once again for giving us the opportunity. We look forward to delivering you another fulfilling experience on your next return.Warmest regards,Thuan Chau (Ms.) Hotel Manager