Hoffnung Vacations from ₩541,558

The bathroom should be cleaned more thoroughly.

The staff and service went beyond to help us with luggage that didn’t arrive on time and with everything else we needed. Excellent service.

Great location and very high quality rooms and restaurants. The pictures of the lobby etc. are surreal, but quite literary beautiful. Pictures don't do justice. Its a great spot. Particularly the bar, where half of the patrons are local residents. Best restaurant bar in the entire area. It is preferential to adults.

What a stunning old world hotel. Perfect position in Hamburg with classic rooms

1. The hot and cold water tap in the bathroom sink was configured wrong. They were opposite (Room 1124). 2. The bathtub drain was defect and I needed to hold in a button manually until all water was drained. 3. The doors connecting our two rooms had to be opened by a staff member. If the kids accidentally closed both doors, we would have to call room service again. Perhaps we should have the key? 4. Perhaps the person on the toilet should have control over the window blinds into the bathroom, not the people or kids outside… Besides that there were friendly staff, tasty food and comfortable beds 🙂